Quoteline Direct Reviews

Name: Quoteline Direct
Rating: 2.81

2.8 Rating 242 Reviews

45 %

of reviewers recommend Quoteline Direct

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2.8

Based on 242 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had my vehicle stolen from outside my house. I imesiatley called Quotline who passed me onto Amlin insureance. Quotelne did not want anything to do with my claim and Amlin were appalling, taking over 3 months to pay out any money even though it was all agreed within the firstvtwo weeks. I will not be using Quotline again as they are just a broker.”

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(Van Insurance) - Posted 6 years ago

“Easy to discuss requirements with.”

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(Home Insurance) - Posted 6 years ago

“Brilliant to deal with & extremely helpfull They to do all that they could reduce my yearly insurance expence”

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(Van Insurance) - Posted 6 years ago

“I had to have a replacement windscreen fitted. I was transferred to their providers autoscreen and able to effect a booking for one of their technicians to do the job while my vehicle was at my mechanics garage having other work done and while I was away on holiday. Stress free and all well on my return.”

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(Van Insurance) - Posted 7 years ago

“Haven't got a car at present but when do I'll hope to use these again”

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(Car Insurance) - Posted 7 years ago

“NO one answered phone”

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Posted 7 years ago

“They went out of there way to cancel my van policy for absolutely no reason and have offered no refund. I would never recommend them to anyone”

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Posted 7 years ago

“Iv been driving for 15 years and this is the worst insurance company iv ever dealt i rang to add a second car when they first answered the phone they said they do second car insurance and put me on hold than I had to wait 45 minutes for someone else's to answer and tell me they don't do second car insurance what a bunch of idiots”

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Posted 7 years ago

“Cheap reliable”

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(Car Insurance) - Posted 7 years ago

“Ended my policy as I had sold the car and wasn't buying another one. They were extremely difficult over the phone and sent me endless correspondence on paying the outstanding balance even threatening court order! We are talking a week since ending the policu”

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(Car Insurance) - Posted 7 years ago

“Could not get an online quote, apparently they are a broker and my address did not register with them (even though I have lived here for 10 years and on the electrol role) they said they get their info. from Electoral role (LOL). They do not like to insure London drivers it seems. Poor quality provider - obviously keep take LOW risk drivers out of London.”

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Posted 7 years ago

“Prior to cancellation of my commercial (pick up) policy, I lived with the £37.50 amendment fees, for address changes etc. Then I sold the vehicle hoping to transfer the balance onto an ordinary car, and apart from non competitive quotes, they initiated a £45 cancellation fee & reiterated it can take up to 60 days for a refund. In this day & age of electronic payments/data base, etc, it's a poor excuse to hold onto your money for so long. So be careful, VERY careful, when dealing with these broker types as you might think you got a competitive price but just wait until you either amend or, in my case, cancel your policy!”

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Posted 7 years ago

“Fast effective and friendly. Low cost. Easy to deal with. And UK call center.”

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Posted 7 years ago

“cancel my policy ,half way through , they took 90% of the money leaving £30 , but they then took that in admin fee's,also when i phoned to cancel i was told to email on their message board that i wanted my no claims bonus , which i did and read it out to the lady whilst on the phone , asked if that was all they needed ,yer thats fine she said , this morning get a phone call that i need to put more in email, frustrated i told him what i had been told the previous day . they dont know what they are doing and give the wrong information to customers”

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Posted 7 years ago

“Did'nt cancel my policy when asked ! so close brothers there finance people charged me £30 fine for the privilege Steer clear from these thrives 😬”

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Posted 7 years ago

“Got an online quote. Rang up to clarify...quote went up. Youth that I spoke to promised he would ring back on Mon or Tue. On Tue I called back.... waiting in a queue for 10mins... Got told that the youth would ring me straight back. It's now Thur pm. Why bother with a company that you can't trust? Avoid.”

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Posted 7 years ago

“Terriable insurance company”

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(Car Insurance) - Posted 7 years ago

“first company they insured me with went bust before policy was finished, so lost a years no claims, made the mistake of using them again for new policy, they increased my D/D by £30 a month because of the yr less!! then want £45 admin fee to change or cancel and just pass me from pillar to post, they wont re-quote me a new policy and are very evasive over the phone, i demanded a call back and cancelled my D/D, now they only ring to tell me it needs reinstating, and no nothing of my complaint!!! useless bunch of .........”

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Posted 7 years ago

“I was due to renew my insurance I put my details online to get the in quote and quoteonline start calling me 5 times a day! And guy spoke to me like I was scum. So rude! That was my mistake to answer there call! They put my wife's claim on my name and and 1 of my none fault claim 4 and half years a go and reject my insurance renewal. Now I am struggling to get the insurance had to pay £1,500 extra just because of them! The way they talk they are non-professional people! They call you from 0161* Manchester number!! Avoid them! First they will give you half price quote and then your insurance will bounce!”

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Posted 7 years ago

“paid deposit end of November then took further payment week later which knew nothing about. attempted to login to my policy my contact details are unknown. do not know if any more information is required from me. I need to send my no claims bonus but to where. I pay by monthly instalments aint got a clue when next payments due. I havent even seen my policy documents since taking out policy. only know defo insured by checking on insurance database. I am already wishing I hadn't taken out car insurance with this company as even the basics I cant even sort out god forbid I need to make a claim.”

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Posted 7 years ago

Quoteline Direct is rated 2.8 based on 242 reviews