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Quotemehappy.com Reviews

2.0 Rating 1,053 Reviews
25 %
of reviewers recommend Quotemehappy.com
2.0
Based on 1,053 reviews
Customer Service
Communication Channels
Email, Live Chat
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Quotemehappy.com 1 star review on 10th March 2025
Henry
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 1 star review on 8th April 2024
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
“Got a cancellation notice because trips aren’t being recorded yet had emails saying Gold driving this week. Tried to question their decision got nowhere, they said ‘technical support’ couldn’t find an issue and they advised I cancel policy myself as they would regardless. Had to take out a new policy after 1 month. Awful company avoid like the plague.”
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Posted 3 weeks ago
“Avoid QuoteMeHappy Connect if you value fair treatment. Their telematics setup is governed entirely by broken, automated algorithms that punish drivers unfairly, backed by customer support that offers no actual help. I was issued a cancellation notice based on an automated "red week" triggered by a single 0.6-mile trip. Scoring a driver's safety over a 4-minute, 0.6-mile drive is statistically absurd—a single routine braking event severely skews the entire percentage score due to the tiny sample size.  When I reached out via live chat to dispute this, customer service shifted excuses, falsely claiming "only 3% of trips were recorded." My car’s MOT records prove I have driven thousands of miles since January 2026, meaning a 3% recording rate is mathematically impossible.  Furthermore, under Page 5 of their own Safe Driving Terms (App or Device Mismanagement), they are contractually required to issue alerts and reminders if trips aren't recording before taking cancellation action. I was never sent a single technical warning, yet they pushed straight to a cancellation notice. QuoteMeHappy hides behind automated bots and script-reading chat agents who refuse to escalate genuine system errors. They enforce unfair, automated penalties while ignoring their own policy guidelines and FCA Consumer Duty standards. Save yourself the stress and choose an insurer with human accountability”
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Posted 3 weeks ago
“I found myself dealing with a difficult and overwhelming situation and had no clear idea how to resolve it. While searching for trustworthy help online, I discovered Celineeloninc.org, which was recommended by many positive reviews. I reached out to them and immediately noticed their professionalism. Their response was quick, their communication was clear, and they made an effort to understand my situation fully. They offered helpful guidance and reassurance throughout the process, and I finally felt I was in good hands.”
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Posted 1 month ago
“Scam car insurance. Don’t trust this cheap insurance. They tell you the app isn’t connected, even though trips are still showing up in the app. I followed through all the steps on the email. Then get an email saying I’m a gold rated user, only to shortly after receive a policy cancellation. When I question this to the not very useful and inconvenient chatbot (cannot actually call someone), they say there’s nothing they can do even though I had reasons for all their accusations. Then I have to cancel the policy myself to not have it cancelled so am charged ~60% of my policy over the less than 3 months using it. A scam! Dont recommend it to anyone. Never had an issue with a black box before.”
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Posted 1 month ago
“Took us over 2 weeks of trying to get them to understand there was a problem with the telematics. My iPhone battery died, but I didn't realise it was failing gradually & affecting my score. On the app it was showing i had great scores, but they said the Bluetooth wasn't connected 24 hours. Received a threat from them that they might cancel so tried to explain on the chat but 7 days later I had a letter to say that they would cancel. In the end they frightened me into canceling the insurance. Even though my phone was covered by the warranty and I explained it had to be sent away to be fixed. Talking on the chat is like talking to a machine, stock answers and no leeway to deal with complex issues. Very difficult and distressing. Never again!!!”
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Posted 2 months ago
“QuoteMeHappy (part of Aviva) told my 19-year-old daughter she had been driving her car — while it was locked, parked on our driveway, and we were on holiday in the US. When she tried to explain this, she couldn't get through to a single human being. Every response came from a bot. No phone call, no named agent, nothing. The outcome: they are now cancelling her policy. As any driver knows, a cancelled policy makes it far harder and more expensive to get insured again — this isn't a minor inconvenience, it's a young driver being penalised for something that didn't happen, with real consequences for her ability to drive at all. This is not an isolated case — as my wife's review and others on here show, there's no human oversight, cancellations are triggered automatically and communicated by SMS, and genuine attempts to raise a query get nowhere. My daughter's mental health has been affected by this, and we are far from the only family saying so.”
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Posted 2 months ago
“Terrible company. Sent me a faulty black box that said it was recording trips but didn't. Had an email saying they were canceling my policy not even a month after it started. Couldn't call them as they won't let you, had to speak to an agent online. The agent was not interested in the situation at all and said it was being cancelled and I was £150 extra out if pocket for this. I'm absolutely disgusting with this company and will not be going with them again. I would recommend to avoid them at all costs. It I could give them less than 1 star I would.”
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Posted 2 months ago
“If I could rate zero stars I would! Customer service non existent. Constantly got warnings saying that I was speeding even although I have a dashcam who proves this . They didn’t want to know and threatened to cancel my policy on a monthly basis , this sent my anxiety levels through the roof . Managed to get a non black box policy for less than my renewal price with this incompetent company . Please avoid this company unless you want extra stress and sleepless nights.”
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Posted 3 months ago
“Ludicrous penalising for "excessive braking" when brakes were applied to avoid collisions, and"excessive speeding" when appropriate speed was attained on a slip road before joining a motorway. I had the app for 4 weeks: the first week I was given a "red" rating, weeks 2 and 3 I received "gold" ratings (with a financial reward), in week 4 I took 2 days driving home from France. Despite numerous breaks in driving, including a 7 hour period on a ferry, I was penalised for driving too often and "late at night". They subsequently gave me another red rating and actually cancelled my policy, charging me a £50 "administration" fee for the privilege. Everyone gets defensive about their driving style but I'm a 64 year-old retired police officer who hasn't made a claim in over 20 years and whose only infraction in 46 years of driving was a £30 speeding ticket 19 years ago. Avoid this company like the plague.”
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Posted 3 months ago
“They're not only highly skilled professionals but also genuinely trustworthy.”
Quotemehappy.com 5 star review on 28th June 2026
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Posted 4 months ago
“Tried to rip me off with a 42% hike for no reason on my car insurance. Tried to automatically renew despite being told not to.”
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Posted 4 months ago
“Truly dependable people who take pride in doing things the right way.”
Quotemehappy.com 3 star review on 6th May 2026
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Posted 6 months ago
“Cancelled my renewal but now received an email demanding I reinstate my dd, when ALL payments have already been paid in full ! Chatbot is useless and can't talk to anyone. Will never use again !!!”
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Posted 6 months ago
“Their consistency and care set them apart — people you can always count on.”
Quotemehappy.com 1 star review on 12th April 2026
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Posted 7 months ago
“Nearly cancelled my cover without telling me in any form of contact whatsoever Could have been driving around without cover oblivious plus you can only chat to agents online and their usually chatting to more than one customer at the same time Mind-blowing”
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Posted 7 months ago
“Absolutely disgusting company, don't even bother with it. Ive had a policy out which included black box cover, however device wasn't connecting properly nor picking up driving at all. I've sent proof ,included screenshots and videos, however company didn't want to resolve my issue, instead sent me a cancellation email and made me look for another insurance. Unfortunately you HAVE to give this a star review, but if i had the option i wouldn't give it a star!!!”
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Posted 7 months ago
“Policy Number: [600206853] I am writing regarding the cancellation notice on my insurance policy. I was unable to make the payment on time and the policy was cancelled. I would kindly ask if it is possible to reactivate the policy or remove the cancellation notification recorded under my name. I have recently been abroad and did not have access to my emails or correspondence, which prevented me from addressing this matter earlier. I am also currently experiencing financial hardship and have recently had to take a few days off work. If possible, I would greatly appreciate any assistance you can provide, either by reactivating the policy or advising me on the best way to resolve this matter. Thank you for your time and understanding, and I look forward to your response. Yours faithfully, [MAROUANE LAAGAD [LU32TD [07904012045”
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Posted 8 months ago
“This company are a joke. You cannot speak to an actual person and they ignore emails. I’ve had my car insurance cancelled for not driving the car whilst I’m studying abroad and the car is on my Mum’s driveway. Avoid this company”
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Posted 9 months ago
“In the past 4 or so months I took my husband of the policy .. Charged a fee Changed address … charged a fee Cancelled policy got a new car … charged a fee Total I have been charged for these 3 instances is £140 I would never use this company again and never recommend it .”
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Posted 10 months ago
“🌟 Kindness, Integrity, and Real Results 🌟 I’ve worked with many professionals before, but Michael Andrew truly stands apart. From the very beginning, he treated my concerns with genuine empathy and respect. His updates were honest, his communication was clear, and his actions spoke volumes. Every step felt purposeful and handled with care. ✨ The results were better than I could have imagined, but the real gift was how supported I felt throughout the process. Thank you, Michael for proving that real dedication and heart still exist in this world. 🌹”
Quotemehappy.com 1 star review on 1st December 2025
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Posted 11 months ago
Quotemehappy.com is rated 2.0 based on 1,053 reviews