Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.04

2.0 Rating 994 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not use them. Despicable service uploaded all proof latest 25/11/19 paid in full to be notified on 3.12.19 they were cancelling my insurance in 6 hours time and taking a £50 admin charge on top of 1 months insurance. Not a person to talk to just stupid green face robot Colin. Never again”

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Posted 5 years ago

“Home insurance with pedal cycle cover. Tried to claim for theft of expensive e-bike. Took an hour on hold to find out there's an exclusion for "motor vehicles". Cancelling policy now.”

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Posted 5 years ago

“The policies are cheap and that will be the only thing that will make you happy. I'd been with them for a couple of years. I recently sold the car so I no longer needed insurance so I cancelled. Quote me happy charged a disqusting £56 for the cancellation. Never would I go with them again and beware that cheap doesn't mean good at all.”

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Posted 5 years ago

“Great experience. Get up to date rates and everything displayed clearly. Question sets are fantastic and benefits of optional questions explained properly. Most of all, the price is competitive.”

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Posted 5 years ago

“Absolute shocking customer service, no way at all of speaking to someone, all i wanted to do was change my start date to the policy, but the ‘virtual Colin’ just kept me going round in a circle and there was no link to help me and could speak or email anyone...... regret going with them and it hasn’t even started”

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Posted 5 years ago

“Appalling. Appalling. My car was hit by a tree 4 weeks ago - my repair was given to a 3rd party to manage - who then gave it to a garage who are (a) Ford (my car is a Nissan) (b) never answer the phone (c) never pick up messages - despite paying for a courtesy car - none has been provided. I was told “if” they can find one it will be a small car despite my insurance being for a large one (I have 2 under 5s so this really isn’t appropriate) - I have complained both to Quote Me Happy and the 3rd party “managing” the service. The former haven’t bothered to reply (thought promised they would in 24 hours - it’s been 10 days) - the latter have not addressed the issue at all So - don’t use them. Even if they are cheaper - it’s not worth it the stress and total lack of support after an accident Oh and apparently the fact the tree hit me wipes out my no claims - even though it wasn’t my fault. Thanks again Diabolical”

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Posted 5 years ago

“Absolutely appalling customer service. Automated replies to everything and no actual relevant answer to any questions asked via email. Take my advice and get insured with someone else!”

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Posted 5 years ago

“no helpline number. tried to contact to query car insurance schedule. commonly asked questions did not cover my query, so contacted customer service. got an automated response giving me totally useless information by extracting keywords from my query. good price but customer service is none existent. first and last time I will insure with these.”

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Posted 5 years ago

“No problems”

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Posted 5 years ago

“Quote me happy what a joke trying to contact them is impossible colin is a robot all I get is try again don't understand only need them to email my documents do not use quote me happy shocking!”

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Posted 5 years ago

“Appalling. There is no customer service phone number. The on-line messaging is dreadful and no one replies! They renewed my policy without permission and then charge £25 to cancel. I would NEVER use them again. :(”

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Posted 5 years ago

“At the end of my online application I phoned and asked for my application to be cancelled as I had accidentally pressed the one of payment at the start of the application. One month in I find they have taken the whole of my annual premium at once. I cancelled this policy online and have not had any sort of reply just a note on my account it has been cancelled. Have no idea when I will get a refund. Unable to find a telephone number to speak to somebody the only numbers are for claims. I would not recommend this insurer and will never deal with them again.”

Helpful Report

Posted 5 years ago

“Absolutely shambolic company. They may “quote you happy” but certainly won’t keep you happy if you have to make a claim. They make it damn near impossible to contact them and barely respond when you do. They keep the prices cheap as there must be 2 of them working roughly 3 hours a day. Stay well away it’s just not worth the trouble, awful, awful, awful company.”

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Posted 5 years ago

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Posted 5 years ago

“QMH just cancelled my home and contents insurance with no notice whatsoever! I have tried to set up a DD and every month (for 6 months) and it’s never taken! I have sent email after email and never a response! Just had a brief email to inform they have indeed cancelled after written and electronic contact was sent to me! I have had neither.... appalling company 🤨”

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Posted 5 years ago

“Best insurance company I have ever used. I had a claim with them (not my fault) and they couldn’t have been more helpful across the entire process. In addition when the following years renewal came in it was actually cheaper than the previous year.”

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Posted 5 years ago

“automatically renew the policy without sending any notification. went to paypal to request a refund and paypal also declined - saying this is an authorized. BE CAREFUL when you sign up with them!!!”

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Posted 5 years ago

“Never get response”

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Posted 5 years ago

“I am trying to change my car and when I went onto the site I found that my insurance policy did not even show on site. I tried to use the chat line but Colin is a robot. The number to ring is a claims only line, and even that was a robot. I will cancel my insurance which still has 6 months to run, I cannot be bothered with this hassle. And when the debt collectors come calling for the cancellation fee I will let them arrest me and will be lett me say 'quotemehappy' to see these shysters in court.”

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Posted 5 years ago

“I was about to take out contents insurance with them and their website has been continuously down for maintenance.... "Back in a jiffy We’re carrying out essential maintenance on our website. Sorry about the inconvenience. Please try back again later." Reading the reviews on here, I will go elsewhere. Quotemehappy is a joke company.”

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Posted 5 years ago

Quotemehappy.com is rated 2.0 based on 994 reviews