Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.04

2.0 Rating 996 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased another vehicle & changed the details satisfactorily on the website. However the day before collection the car company said they were waiting for a new part & there would be a 5 day delay. The QMH website wouldn't let me reinsure my old car so I couldn't use it for those 5 days. I did receive a reply to my email saying it was ok to use it but it still showed as not insured on the MID website. A shambles, terrible customer service.”

Helpful Report

Posted 4 years ago

“Been with company for 5 years and never had issue with with renewal price and process. I have also changed cars mid policy and this is super easy through the website and you don’t have to pay an admin fee. Also this last month I had to make a claim for damage to my car. Raised the claim online, got access to portal could choose garage to fix my car, got car repaired excellent service. I am very happy with all my dealings with this company. If you don’t like online and not great with managing emails or using website this not the company for you.”

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Posted 4 years ago

“Easy and cheap!”

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Posted 4 years ago

“Easy to get started. Quick service completed by email. Saved me money, even with the extra protection that I purchased.”

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Posted 4 years ago

“One star awarded out of sheer frustration of trying to contact this company. They advertise email as one of their communication channels, but use only a 'no reply' email address. All attempts at getting a usable email address take you to the profoundly irritating 'Still need help?' section of their web site. If your issue does not fit in one of their pre-set categories, you cannot get any further. Interesting that they include 'Brexit' as a reason why you may wish to contact them. but not 'Covid 19'. Clearly a feedback form that hasn't been updated since March. Whatever renewal price they offer me, I will NOT be renewing with this company this year or any other year.”

Helpful Report

Posted 4 years ago

“Awful company, no customer help line when things go wrong such as the website pages wouldn't load so I was unable to change my new vehicle information so after 2 hours of trying and using 4 different computers I was unsuccessful so the only thing left available to me was to cancel my policy which cost me £52 in cancellation fees. Think twice before you use this company.”

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Posted 4 years ago

“The website is a shambles. It is not possible to speak to anybody. I have had nothing but problems trying to log in and the lack of human interaction has caused nothing but frustration. They never sent me any renewal policy and I have not recieved my no claims. It has been nothing short of chaotic to cancel the policy. I will never use this company again for insurance, no matter what the price is that is offered.”

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Posted 4 years ago

“The pages and pages of 1 * rating said it all .. Now that's a ' NO GO' area!!!!”

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Posted 4 years ago

“My home insurance was expiring but I did not want to renew, so they send you several letters to demand for your next payment eg ' You have a outstanding balance of £*** , must be paid by certain dates to avoid further action' This is intimidating and appalling customer tactic to try and get me renew a policy!!!”

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Posted 4 years ago

“Very poor communication”

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Posted 4 years ago

“AVOID AT ALL COSTS Tried to change vehicle registration number but the website is is completely useless and unworkable. Every click you make just leads you to a dead end. You cannot speak to anyone and if you try to be sneaky and call the claim number you get a volley of abuse. I am resorting to taking insurance out elsewhere and cancelling with this shower. STEER WELL CLEAR”

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Posted 4 years ago

“I recently took out car insurance with Quote Me Happy. I had not issues at all following the easy process of put my insurance in place.”

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Posted 4 years ago

“Terrible! Cannot speak with anybody The help me set up on the website is useless Worst insurance i have ever had”

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Posted 4 years ago

“Overall been great but 1 star as 2 things have happened in the last 12 months. First I have still not had a full repair on my car after a non fault accident in Oct 19. Second the insurance premium is now over £100 more than others and they won’t discuss the renewal with me. There are better options and better insurance companies available”

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Posted 4 years ago

“avoid at all cost, lack of open communication and flexibility, useless”

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Posted 4 years ago

“This company has taken 20 k off me for a car I don’t own and a number plate that was in retention There response was I had the automatic renewal button on but admit there was discrepancy’s , however they did ring me when I cancelled the direct debit.”

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Posted 4 years ago

“Excellent service and user friendly”

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Posted 4 years ago

“Very easy to use site for us who are not computer literate! Made the whole experience stress free.”

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Posted 4 years ago

“Disgusting company never ever go with this. Avoid at all cost”

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Posted 4 years ago

“had my wife end up in hospital with only 50% chance of getting out,explained that i was on multi car and had had quotes but needed to sell her car,as not sure if or when she will get out of hospital,and was told that they would honour quote and adjust next year and hoped my wife got better.now that is what i call good customer service,thank you”

Helpful Report

Posted 4 years ago

Quotemehappy.com is rated 2.0 based on 996 reviews