Login

Start Free Trial Are you a business?? Click Here

RAC Insurance Reviews

2.2 Rating 1,225 Reviews

29 %

of reviewers recommend RAC Insurance

Company Reviews

2.2

Based on 1,225 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Read RAC Insurance Reviews

Write Your review

Tell us how RAC Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

RAC Insurance 1 star review on 27th August 2024

RAC Insurance 1 star review on 1st December 2023

RAC Insurance 1 star review on 23rd December 2022

RAC Insurance 1 star review on 23rd December 2022

RAC Insurance 1 star review on 27th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good clear usage Easy to follow and understand”

Helpful Report

(Car Insurance) - Posted 8 years ago

“As a "new" boy I am unable to give any objective comment”

Helpful Report

(Car Insurance) - Posted 8 years ago

“All seemed fine until I bought another car and wanted to extend cover on the original until the date of sale....this has not been a problem with previous insurers. They didn't seem to know the details of my existing policy and advised that a seperate policy with their relatively high temporary insurance cover was the only option plus admin fee for changing original policy. Not impressed.”

Helpful Report

Posted 8 years ago

“This enabled me to see at a glance my different options - GREAT”

Helpful Report

(Car Insurance) - Posted 8 years ago

“I just completed my year with RAC motor insurance, during which there were no issues (I did not make any claims). Towards the end of the year they sent me a letter saying they would renew my insurance for £434 - it said I didn't need to do anything, I could just sit back and it would all be taken care of. £434 was much more than I had paid, and would continue to pay with other insurers (I pay around £250 a year). So their 'sit back and it will all be taken care of' was more of a 'if you are not on the ball enough to ring and change this, we will sting you'. I did ring - I requested that they did not renew. Then on the night that my insurance expired, I got an email saying they were renewing it. The email was - suspiciously- sent 3 minutes after the helpline closed, so there was no chance for me to stop it happening. I rang the next morniing. The advisor was helpful, but it will take around 2 weeks for the £434 to be repaid into my account.”

Helpful Report

Posted 8 years ago

“Nice”

Helpful Report

(Car Insurance) - Posted 8 years ago

“I shall not be renewing my policy with this when it expires in August.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Rac was the broker for aviva On the 27 th april 2016 they cancelled my dad's insurance without notice . I rang to see why they said he had a claim in march 2015 it was settled on 25 th april 2016 and the cost of the repair was to high so they cant insure him any more , the renewal was up in 4 weeks , i had to argue and fight to get his no claims , rac and aviva blame each other for cancelling the policy. This claim was listed when the insurance was talen out ... JOKE STAY CLEAR !!!”

Helpful Report

Posted 8 years ago

“will wait until renewal;”

Helpful Report

(Car Insurance) - Posted 8 years ago

“I was shopping for car insurance and your policy seemed a very good deal.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“No problem with the car insurance. However thinking twice about renewing due ti very bad service when renewing my breakdown cover.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Great service and brilliant clear website!!cheers”

Helpful Report

(Car Insurance) - Posted 8 years ago

“a good price from r a c and good cover”

Helpful Report

(Car Insurance) - Posted 8 years ago

“simple, no problems at all.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“NO PROBLEMS SO FAR”

Helpful Report

(Car Insurance) - Posted 8 years ago

“I am very pleased with the way you sorted out my claim and feel I was treated with respect and complete satisfaction”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Excellent VFM”

Helpful Report

(Car Insurance) - Posted 8 years ago

“A very easy site to understand and had no problems getting what i wanted”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Good service but not significantly better than the competition. Bit miffed that on changing a vehicle, despite the policy cost going up , still a charge to simply change the reg/colour/make& model . Not justifiable unless the secretarial rate is around £500 per hour as this is an Internet account so no actual paper or postage !”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Accident last Nov 2015. Still not fixed April 2016. Awful experience. RAC simply bounce you to an insurer and overcharge for that service. The insurer they lumber you with Ages is rubbish. RAC also tried to charge inflated recovery package on renewal. I bought another cheaper povider with better package. Definitely will never use RAC again as insurer. They simply don't care about the customer. Loyalty is not rewarded. They just increase charges each year for no reason. Better to use another broker.”

Helpful Report

(Car Insurance) - Posted 8 years ago

«
1
2
...
48
49
50
51
52
»

RAC Insurance is rated 2.2 based on 1,225 reviews