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RAC Insurance Reviews

2.2 Rating 1,229 Reviews

29 %

of reviewers recommend RAC Insurance

Company Reviews

2.2

Based on 1,229 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

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RAC Insurance 1 star review on 27th August 2024

RAC Insurance 1 star review on 1st December 2023

RAC Insurance 1 star review on 23rd December 2022

RAC Insurance 1 star review on 23rd December 2022

RAC Insurance 1 star review on 27th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the RAC insurance cover”

Helpful Report

(Car Insurance) - Posted 8 years ago

“As I am a pensioner and not familiar with this sort of thing I was quite worried. Well, how easy was it....brilliant!!! The operator I spoke to was so helpful and my claim was dealt with superbly. Thank you very much. Five stars!!!”

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(Car Insurance) - Posted 8 years ago

“Wanted to put daughter on my insurance to drive my car, she has been driving over seven years was told not able to do . Thought this was a very big let down”

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(Car Insurance) - Posted 8 years ago

“very helpful advise when setting up policy fully explained the whole set up from start to finish well done to you all many thanks”

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(Car Insurance) - Posted 8 years ago

“A good clear usage Easy to follow and understand”

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(Car Insurance) - Posted 8 years ago

“As a "new" boy I am unable to give any objective comment”

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(Car Insurance) - Posted 8 years ago

“All seemed fine until I bought another car and wanted to extend cover on the original until the date of sale....this has not been a problem with previous insurers. They didn't seem to know the details of my existing policy and advised that a seperate policy with their relatively high temporary insurance cover was the only option plus admin fee for changing original policy. Not impressed.”

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Posted 8 years ago

“This enabled me to see at a glance my different options - GREAT”

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(Car Insurance) - Posted 8 years ago

“I just completed my year with RAC motor insurance, during which there were no issues (I did not make any claims). Towards the end of the year they sent me a letter saying they would renew my insurance for £434 - it said I didn't need to do anything, I could just sit back and it would all be taken care of. £434 was much more than I had paid, and would continue to pay with other insurers (I pay around £250 a year). So their 'sit back and it will all be taken care of' was more of a 'if you are not on the ball enough to ring and change this, we will sting you'. I did ring - I requested that they did not renew. Then on the night that my insurance expired, I got an email saying they were renewing it. The email was - suspiciously- sent 3 minutes after the helpline closed, so there was no chance for me to stop it happening. I rang the next morniing. The advisor was helpful, but it will take around 2 weeks for the £434 to be repaid into my account.”

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Posted 8 years ago

“Nice”

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(Car Insurance) - Posted 8 years ago

“I shall not be renewing my policy with this when it expires in August.”

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(Car Insurance) - Posted 8 years ago

“Rac was the broker for aviva On the 27 th april 2016 they cancelled my dad's insurance without notice . I rang to see why they said he had a claim in march 2015 it was settled on 25 th april 2016 and the cost of the repair was to high so they cant insure him any more , the renewal was up in 4 weeks , i had to argue and fight to get his no claims , rac and aviva blame each other for cancelling the policy. This claim was listed when the insurance was talen out ... JOKE STAY CLEAR !!!”

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Posted 8 years ago

“will wait until renewal;”

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(Car Insurance) - Posted 8 years ago

“I was shopping for car insurance and your policy seemed a very good deal.”

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(Car Insurance) - Posted 8 years ago

“No problem with the car insurance. However thinking twice about renewing due ti very bad service when renewing my breakdown cover.”

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(Car Insurance) - Posted 8 years ago

“Great service and brilliant clear website!!cheers”

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(Car Insurance) - Posted 8 years ago

“a good price from r a c and good cover”

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(Car Insurance) - Posted 8 years ago

“simple, no problems at all.”

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(Car Insurance) - Posted 8 years ago

“NO PROBLEMS SO FAR”

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(Car Insurance) - Posted 8 years ago

“I am very pleased with the way you sorted out my claim and feel I was treated with respect and complete satisfaction”

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(Car Insurance) - Posted 8 years ago

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RAC Insurance is rated 2.2 based on 1,229 reviews