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RAC Insurance Reviews

2.2 Rating 1,225 Reviews

29 %

of reviewers recommend RAC Insurance

Company Reviews

2.2

Based on 1,225 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

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RAC Insurance 1 star review on 27th August 2024

RAC Insurance 1 star review on 1st December 2023

RAC Insurance 1 star review on 23rd December 2022

RAC Insurance 1 star review on 23rd December 2022

RAC Insurance 1 star review on 27th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good reliable service. on this site.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I am very pleased with the insurance so far”

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(Car Insurance) - Posted 9 years ago

“I'm no longer with RAC insurance as they would not except my no claims note but the insurance company I'm with now excepted straight away”

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(Car Insurance) - Posted 9 years ago

“Had to cancel the policy because they were unable to provide cover for use of the car for volunteer community car service. This is usually covered on regular, private car insurance. Most disappointing from a major insurance provider.”

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(Car Insurance) - Posted 9 years ago

“Would never recommend the RAC my mother has been with them for years for insurance and full breakdown cover and was diagnosed last October with cancer, we had to sell her car and I wrote to them asking for a refund this is now March 2015. We have had 2 letters saying they are looking into it and a phone call from a very young lady demanding a written confirmation from my mothers GP that she was indeed terminally ill. I was furious, it is hard enough to deal with a relative being ill without the need to prove the illness, who on earth would make such a story up to gain a refund of what is due?! Disgusting”

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Posted 9 years ago

“Though I haven't actually had any claim, the customer service is quite helpful with all my queries.”

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(Car Insurance) - Posted 9 years ago

“I insured my vehicle with RAC they do not send any document to but you can view them on line. I found this exercise easy to deal with and I have no complaints. I have not made a claim under this new policy.”

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(Car Insurance) - Posted 9 years ago

“Very good”

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(Van Insurance) - Posted 9 years ago

“Excellent...”

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(Car Insurance) - Posted 9 years ago

“recommended by swintons brokers”

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(Car Insurance) - Posted 9 years ago

“Happy always happy.”

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(Car Insurance) - Posted 9 years ago

“Very helpful great service”

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(Car Insurance) - Posted 9 years ago

“Good all round service”

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(Car Insurance) - Posted 9 years ago

“getting the insurance was easy, not having to make a claim not able to assess response.”

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(Car Insurance) - Posted 9 years ago

“It was a pleasant experience buying insurance through the website. The whole experience was simple and easy to understand.”

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(Car Insurance) - Posted 9 years ago

“not had to useso cannot comment”

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(Car Insurance) - Posted 9 years ago

“An excellent service and cannot fault it”

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(Car Insurance) - Posted 9 years ago

“Very easy to deal with.”

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(Car Insurance) - Posted 9 years ago

“They are very helpfull and repeat to help,they also try and explain at a speed that suits you.”

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(Car Insurance) - Posted 9 years ago

“Ok”

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(Car Insurance) - Posted 9 years ago

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RAC Insurance is rated 2.2 based on 1,225 reviews