RAC Insurance Reviews

Name: RAC Insurance
Rating: 2.21

2.2 Rating 1,241 Reviews

30 %

of reviewers recommend RAC Insurance

Company Reviews

Questions

Metrics

2.2

Based on 1,241 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Write Your review

Tell us how RAC Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“hassle free easy to understand”

Helpful Report

Posted 4 years ago

“Brilliant service, happy with quote”

Helpful Report

Posted 4 years ago

“Good service”

Helpful Report

Posted 4 years ago

“Cheap quote saved £90 well happy 😊”

Helpful Report

Posted 4 years ago

“Insurance was sorted in 5 minutes easy to use and a good quote”

Helpful Report

Posted 4 years ago

“Helpful customer service”

Helpful Report

(Car Insurance) - Posted 4 years ago

“⭐⭐⭐⭐⭐ Thank you rac for make this a policy is verry good...”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“quick reply and a very good price”

Helpful Report

Posted 5 years ago

“I've had breakdown cover with RAC for quite a few years now, my experience with them has always been very good. One particularly memorable was when my car broke down on my way home from work on 1st January and RAC got me back on the road just in time for tea. Very happy and would certainly recommend the service.”

Helpful Report

Posted 5 years ago

“Very easy and fast”

Helpful Report

Posted 5 years ago

“Nice and easy to complete request helpful staff good back up good value for money”

Helpful Report

Posted 5 years ago

“Surprised by the poor reviews but then I can only review the commercial team, I have been insured with them for some years and have never had less than excellent customer service. I have now retired and sold my van and sadly no longer need to deal with them, Jo in particular has been first class, always friendly whilst efficient in looking after my interests.”

Helpful Report

Posted 5 years ago

“Fantastic company I use them for my rac breakdown for myself and my dad and will definitely be getting a quote from them when my insurance runs out this this year. Top company with experienced helpful staff that go the extra mile”

Helpful Report

(Car Insurance) - Posted 5 years ago

“they were helpful”

Helpful Report

Posted 5 years ago

“Easy to buy value for money”

Helpful Report

Posted 5 years ago

“Just had to call regarding my policy and to change a few details. I was helped by a lady called jasmine who was fantastic! So helpful, patient and actually sounded like she wanted to help me. She even offered me a cheaper policy without me even asking for it!!!! Well done Rac and thank you Jasmine for making my life easier today. 😊”

Helpful Report

Posted 5 years ago

“Got insurance with them yesterday, including free breakdown assistance. Cars battery went flat, called them up and they came out. The battery was faulty. They replaced it. Was great”

Helpful Report

Posted 5 years ago

“very easy to set up , but expensive on my citreon cheap on my old volvo estate”

Helpful Report

Posted 5 years ago

“Vh”

Helpful Report

(Home Insurance) - Posted 5 years ago

RAC Insurance is rated 2.2 based on 1,241 reviews