“
Exceeded what I thought customer service was.
”
posted 3 years ago
- Scarlett
“
Generally good, but had some problems with login to self service online account. Also the black box telematics device was counting negative points on acceleration although my car has automatic transmission, and city and night driving which was not much practical, as I was driving mostly through city centre and working late so had to driving at night.
”
posted 3 years ago
- Michal Kisielewski
“
Contacted RAC today for the first time . A man named Keith was sent out to me at 01LL and arrived within 20 minutes of making the phone call. Keith dianogised the issue very quickly . Very happy with service and staff . Thank you
”
posted 3 years ago
- Katrina
“
Signed up for car insurance back in June as they had the cheapest premiums available, and it was not a black box policy which was great.
Unfortunaley my car had a head gasket failure and it was time to get rid of it and start looking for a new one.
Read lots of bad reviews regarding RAC cancellations but I got through to a woman from sunderland and after explaining, my policy was cancelled within minutes and I was charged the normal cancellation fee of £55. Since I rang up 1 day before the next month started, they had already started taking around £40 so the cancellation fee I had to pay had deducted this so only had around £15 to pay. Lovely woman and lovely service :D
”
posted 4 years ago
- Tom
“
Very quick and easy to buy insurance. Documents provided straight away. Great service.
”
posted 4 years ago
- Angela Cussell
“
Great customer service excellent value for money
”
posted 4 years ago
- Ian Whiting
“
Brilliant service, happy with quote
”
posted 4 years ago
- Victor Finch
“
Good service
”
posted 4 years ago
- Csaba Mile
“
Helpful customer service
”
posted 4 years ago
- Anonymous
“
Great service
”
posted 4 years ago
- Alex Bialyj