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RAC Insurance Reviews

2.2 Rating 1,229 Reviews

29 %

of reviewers recommend RAC Insurance

Company Reviews

2.2

Based on 1,229 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

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RAC Insurance 1 star review on 27th August 2024

RAC Insurance 1 star review on 1st December 2023

RAC Insurance 1 star review on 23rd December 2022

RAC Insurance 1 star review on 23rd December 2022

RAC Insurance 1 star review on 27th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very disappointed I never received my full 9+ YEARS no claims”

Helpful Report

(Car Insurance) - Posted 8 years ago

“a very competitive quote and the online purchase procedure was easy and quick.”

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(Car Insurance) - Posted 8 years ago

“Very efficient and clear information. Good service.”

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(Car Insurance) - Posted 8 years ago

“Quick and easy to do.”

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(Car Insurance) - Posted 8 years ago

“Happy with my Insurance Quote and Procider”

Helpful Report

(Car Insurance) - Posted 8 years ago

“East to understand and about average for insurance provider but the premium was good and covered all of my needs.”

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(Car Insurance) - Posted 9 years ago

“Watch out many many hidden costs from £25.00 to update your own details online to extortionate rates if you change address very costly will not deal in future with this company. Our other insurance charged £1.98 extra RAC charged £56 when we changed address need I say more. After elevating our complaint to manager he did refund £46 but still charged £25 admin.”

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(Car Insurance) - Posted 9 years ago

“I found them very helpful”

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(Car Insurance) - Posted 9 years ago

“Having been with the RAC recuse for about 45 years and never been let down,decided that car cover would also worth a try the price was very competative”

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(Car Insurance) - Posted 9 years ago

“simply put........the rac are fantastic......I also have my breakdown cover with them”

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(Car Insurance) - Posted 9 years ago

“The policy was fine until I changed my car. I bought an older car with a much smaller engine and in a lower insurance group. RAC put my premiums up and also charged £30 for admin.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I found dealing with the RAC was a more professional experience than many other Insurance providers It was a hassle free experience and a good result.”

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(Car Insurance) - Posted 9 years ago

“had a very good price and well looked after will definatley use agasin”

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(Car Insurance) - Posted 9 years ago

“Expectation for no claims bonus excessive”

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(Car Insurance) - Posted 9 years ago

“Expectation for no claims bonus excessive”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very easy to join and great value. Everything done quickly and efficiently. After sales service was good and any queries dealt with. Would highly recommend.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“very poor”

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(Car Insurance) - Posted 9 years ago

“I found RAC insurance very helpful to deal with and gave good advice when I asked question. Happy to renew my policy when time requires.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Customer Services were actually able to advise me that I had an issue with a previous policy - thankfully they realised that I had been misinformed by other company and that I wasn't trying to deceive them in supplying false information for a new quote. Very helpful and understanding.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very good service when I needed to change details it was very easy .”

Helpful Report

(Car Insurance) - Posted 9 years ago

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RAC Insurance is rated 2.2 based on 1,229 reviews