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RAC Insurance Reviews

2.2 Rating 1,241 Reviews
30 %
of reviewers recommend RAC Insurance
2.2
Based on 1,241 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
1.4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult

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RAC Insurance 1 star review on 24th December 2024
Andrew
RAC Insurance 1 star review on 4th December 2024
Usman Darr
RAC Insurance 1 star review on 4th December 2024
Usman Darr
RAC Insurance 1 star review on 4th December 2024
Usman Darr
RAC Insurance 1 star review on 27th August 2024
Yeb De Jong
RAC Insurance 1 star review on 1st December 2023
John
RAC Insurance 1 star review on 23rd December 2022
Marie Robinson
2
Anonymous
Anonymous  // 01/01/2019
Would never recommend the RAC my mother has been with them for years for insurance and full breakdown cover and was diagnosed last October with cancer, we had to sell her car and I wrote to them asking for a refund this is now March 2015. We have had 2 letters saying they are looking into it and a phone call from a very young lady demanding a written confirmation from my mothers GP that she was indeed terminally ill. I was furious, it is hard enough to deal with a relative being ill without the need to prove the illness, who on earth would make such a story up to gain a refund of what is due?! Disgusting
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Posted 10 years ago
Though I haven't actually had any claim, the customer service is quite helpful with all my queries.
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(Car Insurance) - Posted 10 years ago
I insured my vehicle with RAC they do not send any document to but you can view them on line. I found this exercise easy to deal with and I have no complaints. I have not made a claim under this new policy.
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(Car Insurance) - Posted 10 years ago
Very good
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(Van Insurance) - Posted 10 years ago
Excellent...
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(Car Insurance) - Posted 10 years ago
recommended by swintons brokers
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(Car Insurance) - Posted 10 years ago
Happy always happy.
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(Car Insurance) - Posted 10 years ago
Very helpful great service
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(Car Insurance) - Posted 10 years ago
Good all round service
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(Car Insurance) - Posted 10 years ago
getting the insurance was easy, not having to make a claim not able to assess response.
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(Car Insurance) - Posted 10 years ago
It was a pleasant experience buying insurance through the website. The whole experience was simple and easy to understand.
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(Car Insurance) - Posted 10 years ago
not had to useso cannot comment
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(Car Insurance) - Posted 10 years ago
An excellent service and cannot fault it
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(Car Insurance) - Posted 10 years ago
Very easy to deal with.
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(Car Insurance) - Posted 10 years ago
They are very helpfull and repeat to help,they also try and explain at a speed that suits you.
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(Car Insurance) - Posted 10 years ago
Ok
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(Car Insurance) - Posted 10 years ago
Very competent and helpful nothing too much trouble
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(Car Insurance) - Posted 10 years ago
i have had no problems in the last year. i hope to renew my insurance with RAC provided they can offer me a competitive quote
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(Car Insurance) - Posted 10 years ago
having had a bad experiance with another povider, we decided to go RAC. there prices made sense, there ON LINE services were very good. & their cover was very good for the price. if thay can maintain the standard of cover we now have at about the same priceWe shall go with them again, when our current policy expires.
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(Car Insurance) - Posted 10 years ago
Very happy with the policy...
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(Car Insurance) - Posted 10 years ago
RAC Insurance is rated 2.2 based on 1,241 reviews