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RAC Insurance Reviews

2.2 Rating 1,229 Reviews

29 %

of reviewers recommend RAC Insurance

Company Reviews

2.2

Based on 1,229 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

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RAC Insurance 1 star review on 27th August 2024

RAC Insurance 1 star review on 1st December 2023

RAC Insurance 1 star review on 23rd December 2022

RAC Insurance 1 star review on 23rd December 2022

RAC Insurance 1 star review on 27th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not get my documents on time.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Excellent customer service and excellent insurance deal, no hassle or repeated questions asked, would recomend to family and friends.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“A good policy and easy to set up. Definitely recommend the breakdown cover which is offered at reduced price.”

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(Car Insurance) - Posted 9 years ago

“i want to review my car insurance policy.”

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(Car Insurance) - Posted 9 years ago

“Didn't receive any policy documents,either in post or by email,disappointed. Have not receved renewal policy,sent email with new address,to no avail. New address is: 17a Park Lane, Castle Donington, Derbyshire. DE74 2JF. Tel: 01332818819. Mob: 07527430072. Could you please send renewal notice to new address please? Many thanks, Colin Laker.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I recently was hit from behind by another car while stationery and received a whiplash r a c arranged everything for me and I cant recommend them enough.”

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(Car Insurance) - Posted 9 years ago

“good service.”

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(Car Insurance) - Posted 9 years ago

“I found it easy to set up I'm very satisfied with the RAC.”

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(Car Insurance) - Posted 9 years ago

“Quick easy transaction. Excellent price.”

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(Car Insurance) - Posted 9 years ago

“Setting up the new policy was quick and easy to do, it appeared to be exceptional value for money.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“i am happy with r a c.”

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(Car Insurance) - Posted 9 years ago

“Easy and no problems.”

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(Car Insurance) - Posted 9 years ago

“Extremely helpful and knowledgeable staff, a pleasure to deal with. Highly recommended.”

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(Car Insurance) - Posted 9 years ago

“OK!”

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(Car Insurance) - Posted 9 years ago

“my husband[policy holder] and I are very happy with rac will use them all the time thankyou.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“The service was very good.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“No problems just as it should be.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Quick response to call & efficient handling of query by agent.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“No problems so far.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I found RAC staff very helpful and sorting my car insurance out was very easy and my quote very good.”

Helpful Report

(Car Insurance) - Posted 9 years ago

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RAC Insurance is rated 2.2 based on 1,229 reviews