RAC Insurance Reviews

2.2 Rating 1,229 Reviews

29 %

of reviewers recommend RAC Insurance

Company Reviews

Questions

Metrics

2.2

Based on 1,229 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Got a Question?

Ask a question regarding RAC Insurance

What's your name?

What's your email adress?

Using RAC on-line form after completion of my details the website is not taking me through to the pay page to purchase the quote it seems to be stuck on a page with a picture of a car on a country road - this seems to happen every time I try to purchase the insurance

Helpful Report

Asked by Pearl Williams (1 month ago)

If you call to make a potential claim but decide not to follow up and make a claim does that effect your no claims bonus or future premiums

Helpful Report

Asked by Dave tipping (2 years ago)

what is a black box policy

Helpful Report

Asked by k flanders (3 years ago)

My daughter has a black box policy she’s 18 and just found an email in her spam folder saying the black box has been disconnected and if not reconnected within 24 hours her policy would be cancelled there would be a cancellation fee of £150 and the balance of the policy due Email sent 14/5 We are so worried

Helpful Report

Asked by Pat (3 years ago)

Rac car insurance is way more expensive than other insurance companies Why

Helpful Report

Asked by John Mason (3 years ago)

May have a small claim against my car insurance, only transpired yesterday. I don't even know if the other party will claim, no police involvement. Should I do anything?

Helpful Report

Asked by Allan Chestnut (6 years ago)

Need to make an injury claim.other party admitted full responsibility when she banged into the back of my car when at traffic lights.

Helpful Report

Asked by Angela Gedney (6 years ago)

can you confirm you now have my sons copy od back n front driving licence plus bank statement theyve been sent twice from him and no email to confirm his name is Andrew Batey policy number 128233957-01 not happy with customer service at all and this needs sorting as threatening to cancel his insurance on the 13/12/17 and its already showing that you are crediting my bank money back i need an explanation

Helpful Report

Asked by Marie Alderson (6 years ago)

Can you please tell me why your motor cover is so not customer friendly. Ridiculous to charge £25 for a simple change to the policy and only one change allowed within a certain time. This is not at all helpful to the customer. It seems once you have paid there is little help to be had.