RAC Insurance Reviews

Name: RAC Insurance
Rating: 2.21

2.2 Rating 1,241 Reviews

30 %

of reviewers recommend RAC Insurance

Company Reviews

Questions

Metrics

2.2

Based on 1,241 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service fast efficient”

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Posted 2 weeks ago

“Brilliant company always there to help me”

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Posted 1 month ago

“Got the car insurance I required for £150 less than my renewal quote.”

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Posted 2 months ago

“Easy instructions”

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Posted 2 months ago

“This years price exceeded all expectations, never expected to see a decrease.”

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Posted 3 months ago

“Ok to purchase on line, time will tell how good they are if I need to use them.”

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Posted 4 months ago

“Dealt with my query very auickly and polite on the phone”

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Posted 5 months ago

“Simple process to get the best deals”

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Posted 5 months ago

“Great price and service”

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Posted 5 months ago

“I phoned to make changes to my vehicle Cover and was assisted by Mr David Young. Who I may say was extremely Polte, Cuttise, Knowledgable, & professional. He is a Credit to the R.A.C.”

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Posted 6 months ago

“VERY QUICK AND EASY TO GET A QUOTE AND BEST POLICY AND PRICE GIVEN WILL US AGAIN”

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Posted 6 months ago

“Good and easy.”

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Posted 7 months ago

“Rac offers a good car insurance deal. That's actually the first time I am using them. So far so good, let's see what the renewal offer will be next year.”

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Posted 9 months ago

“I had a good experience purchasing my car insurance today. The customer service representative was polite. Respectful answered all my questions and gave me the time to understand everything about my policy.”

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Posted 10 months ago

“I recently renewed my car insurance with RAC as the price went down considerably. During the process, we moved house and I forgot all about it. On the first day of my insurance, I contacted RAC to give my new address. I thought I’d encounter expensive admin fees, like with most other companies I’ve been with - but not a bit of it. In fact I came of the phone with no admin fees and two quid off my monthly payments. This company are the real deal - give them a try people 👍”

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Posted 10 months ago

“On online easy all understand and pay”

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Posted 10 months ago

“Helpful, and looked after me.”

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Posted 1 year ago

“Very good service and friendly”

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Posted 1 year ago

“Helpful and considerate explaining all benefits and taking out what is not required”

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Posted 1 year ago

“Easy to access to web site and quick to get insurance as it was needed asap”

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Posted 1 year ago

RAC Insurance is rated 2.2 based on 1,241 reviews