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Sheilas’ Wheels Reviews

3.4 Rating 1,012 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

3.4

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Sheilas’ Wheels 1 star review on 11th July 2024

Sheilas’ Wheels 1 star review on 11th July 2024

Sheilas’ Wheels 1 star review on 11th July 2024

Sheilas’ Wheels 1 star review on 18th March 2024

Sheilas’ Wheels 1 star review on 23rd January 2024

Sheilas’ Wheels 1 star review on 6th October 2023

Sheilas’ Wheels 1 star review on 25th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company appears to be much like any other insurance company I have dealt with.In reality,pretty average.I've not a lot to say,other than:- They,all, could do a lot better.”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Very easy to deal witg .”

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(Car Insurance) - Posted 4 years ago

“Good communication, very good customer service even during this difficult time and very helpful.”

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(Car Insurance) - Posted 4 years ago

“Easy to deal with just sits there looking after me thanks.”

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(Car Insurance) - Posted 4 years ago

“Excellent”

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(Car Insurance) - Posted 4 years ago

“Terrible. Scam. Make you call them to cancel - but don't answer the phone. I called 9 times and was on hold for 40 minutes each time. Nobody answered. Then they charged me a 3 month penalty because I didn't get through and sent my debt to a debt collection agency. Furious and will be complaining to the FCA.”

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Posted 4 years ago

“Very helpful”

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(Car Insurance) - Posted 4 years ago

“I have found sheilas wheels to be responsive and understanding during the pandemic and I would have no qualms about renewing a policy with them when the time comes.”

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(Car Insurance) - Posted 4 years ago

“Been with them for 3 months and already can’t wait for my policy year to be over and be able to change. They have a live chat system on their website that is useless as they can’t do anything for you. Then you ring them up and are on hold for 40 minutes to change your address and be told there’s a £26 admin fee for any change you make? Absolute rip off. Fair enough if I’m changing my car but just changing my address seems ridiculous. Woman was rude and sheilas wheels is just a knock off esure”

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Posted 4 years ago

“Really straight forward and helpful process and reasonably priced”

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(Car Insurance) - Posted 4 years ago

“All good until you need to make a claim! Our car was stolen and we were treated appallingly by this company. They eventually paid out but they treated us like the criminals for weeks trying everything to avoid paying out. They would not accept CCTV evidence and statements from our neighbours (who are in the police!) and delayed the whole process by weeks, leaving us without a vehicle for a long time and massively stressed and inconvenienced. AVOID and if you have to pay a bit extra for better service, I'd highly recommend doing so.”

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Posted 4 years ago

“Excellent service and easy to use very helpful staff”

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(Car Insurance) - Posted 4 years ago

“Easy to set up with no problems detected so for 8months in”

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(Car Insurance) - Posted 4 years ago

“Very easy to do, pleasant staff to speak to and very quickly dealt with, brilliant”

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(Car Insurance) - Posted 4 years ago

“Kept me informed at all times.?”

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(Car Insurance) - Posted 4 years ago

“Great”

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(Car Insurance) - Posted 4 years ago

“Ive been very impressed with Sheilas wheels. I was insured with them for 2 years and never had a problem. Every time i called to speak to them they have been very helpful and polite. I called to cancel my policy earlier today due to my lease car going back, I was speaking to a very funny, very friendly Scottish guy, putting the world to rights before we got cut off due to poor signal. I phoned back and got put through to someone else who was equally as lovely and helpful. I had an accident earlier in the year (non fault) and they made the whole process very easy with that too. I will not hesitate to use Sheilas wheels again in the future.”

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Posted 4 years ago

“not a lot i can say everything jus seems to run like clockwork”

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(Car Insurance) - Posted 4 years ago

“DO NOT GO WITH SHEILAS WHEELS I took out insurance I revived very bad customer service the customer service rep was slurring his words I told them I wanted to cancel because of this they then went and kept my policy open said I didn’t say I wanted to cancel then charged me an extra 200 pounds then 118 pounds they even sent me an emails saying I understand you want to cancel but that’s not enough they refused to pass me to a manger 7 times now my credit file it bad I told them that it was a different complaint and not about “Jubber” slurring his words it was about you lot charging me and they still continued to not put me onto a manger very frustrating experience this has put me out of pocket, this was all about auto renewal to start with don’t even waste your time calling them the staff are very untrained they keep giving me different figures that I owe fully ruined Christmas”

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Posted 4 years ago

“If I could go back in time and slap my phone out of my hand when I was signing up to this company I would do so in a heartbeat. What a horrible experience.”

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Posted 4 years ago

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Sheilas’ Wheels is rated 3.4 based on 1,012 reviews