Login

Start Free Trial Are you a business?? Click Here

Sheilas’ Wheels Reviews

3.4 Rating 1,007 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

3.4

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Read Sheilas’ Wheels Reviews

Write Your review

Tell us how Sheilas’ Wheels made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sheilas’ Wheels 1 star review on 11th July 2024

Sheilas’ Wheels 1 star review on 11th July 2024

Sheilas’ Wheels 1 star review on 11th July 2024

Sheilas’ Wheels 1 star review on 18th March 2024

Sheilas’ Wheels 1 star review on 23rd January 2024

Sheilas’ Wheels 1 star review on 6th October 2023

Sheilas’ Wheels 1 star review on 25th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Terrible. Scam. Make you call them to cancel - but don't answer the phone. I called 9 times and was on hold for 40 minutes each time. Nobody answered. Then they charged me a 3 month penalty because I didn't get through and sent my debt to a debt collection agency. Furious and will be complaining to the FCA.”

Helpful Report

Posted 3 years ago

“Very helpful”

Helpful Report

(Car Insurance) - Posted 3 years ago

“I have found sheilas wheels to be responsive and understanding during the pandemic and I would have no qualms about renewing a policy with them when the time comes.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Been with them for 3 months and already can’t wait for my policy year to be over and be able to change. They have a live chat system on their website that is useless as they can’t do anything for you. Then you ring them up and are on hold for 40 minutes to change your address and be told there’s a £26 admin fee for any change you make? Absolute rip off. Fair enough if I’m changing my car but just changing my address seems ridiculous. Woman was rude and sheilas wheels is just a knock off esure”

Helpful Report

Posted 3 years ago

“Really straight forward and helpful process and reasonably priced”

Helpful Report

(Car Insurance) - Posted 3 years ago

“All good until you need to make a claim! Our car was stolen and we were treated appallingly by this company. They eventually paid out but they treated us like the criminals for weeks trying everything to avoid paying out. They would not accept CCTV evidence and statements from our neighbours (who are in the police!) and delayed the whole process by weeks, leaving us without a vehicle for a long time and massively stressed and inconvenienced. AVOID and if you have to pay a bit extra for better service, I'd highly recommend doing so.”

Helpful Report

Posted 3 years ago

“Excellent service and easy to use very helpful staff”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Easy to set up with no problems detected so for 8months in”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Very easy to do, pleasant staff to speak to and very quickly dealt with, brilliant”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Kept me informed at all times.?”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Great”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Ive been very impressed with Sheilas wheels. I was insured with them for 2 years and never had a problem. Every time i called to speak to them they have been very helpful and polite. I called to cancel my policy earlier today due to my lease car going back, I was speaking to a very funny, very friendly Scottish guy, putting the world to rights before we got cut off due to poor signal. I phoned back and got put through to someone else who was equally as lovely and helpful. I had an accident earlier in the year (non fault) and they made the whole process very easy with that too. I will not hesitate to use Sheilas wheels again in the future.”

Helpful Report

Posted 3 years ago

“not a lot i can say everything jus seems to run like clockwork”

Helpful Report

(Car Insurance) - Posted 3 years ago

“DO NOT GO WITH SHEILAS WHEELS I took out insurance I revived very bad customer service the customer service rep was slurring his words I told them I wanted to cancel because of this they then went and kept my policy open said I didn’t say I wanted to cancel then charged me an extra 200 pounds then 118 pounds they even sent me an emails saying I understand you want to cancel but that’s not enough they refused to pass me to a manger 7 times now my credit file it bad I told them that it was a different complaint and not about “Jubber” slurring his words it was about you lot charging me and they still continued to not put me onto a manger very frustrating experience this has put me out of pocket, this was all about auto renewal to start with don’t even waste your time calling them the staff are very untrained they keep giving me different figures that I owe fully ruined Christmas”

Helpful Report

Posted 3 years ago

“If I could go back in time and slap my phone out of my hand when I was signing up to this company I would do so in a heartbeat. What a horrible experience.”

Helpful Report

Posted 3 years ago

“I discovered water in my loft and called the 24hr emergency cover to find a leaking roof in pouring rain was not covered! I contacted Sheila's Wheels and spoke to Mercia. She was intent on disuading me from making a claim stressing that my premiums would rise and it would cost be £125 and that was if it was actually storm damage. She told me they wouldn't be able to turn out a roofer just an assessor. As I was expressing my annoyance we were disconnected. I think she hung up on me. I'll never prove it but she certainly didn't call me back. She did send me an email falsely stating my excess was £225. Again, I felt to dissuade me from claiming. I complained on Facebook. Three days later a Simon Law called. He apologised for Mercer after having heard the phone call recording and felt she lacked empathy and needed speaking to. Although he was sympathetic nothing was done regarding my leaking roof after 3 days of pouring rain and he was keen to tell he had examined the storm records and nothing was recorded in the last two weeks to constitute a claim. It never occurred to him the damage might have been caused long before. I hadn't been in the loft since September. I got a roofer and resolved the issue at my own expense after 4 days of torrential rain. With Sheilas wheels you might as well not be insured. They did nothing but try to put me off claiming!”

Helpful Report

Posted 3 years ago

“No problems,everything fine. Can you tell me who is the tenor in the adverts?.”

Helpful Report

(Car Insurance) - Posted 4 years ago

“All good thanks”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Very good comms. Good polite advisors. Clear policies. No hidden costs. Competitive premiums”

Helpful Report

(Car Insurance) - Posted 4 years ago

«
1
2
...
22
23
24
25
26
»

Sheilas’ Wheels is rated 3.4 based on 1,007 reviews