Name: Sheilas’ Wheels
Rating: 3.42

“I am very pleased with this insurer but I wish I could say the same for other providers in this group”

(Home Insurance) - Posted 5 years ago

“Terrible company have being paying 18.00 per month with them more than Hastings direct phoned to cancel and they didn't show any interest in price matching or even trying to reduce. I even had to pay £69 get out clause payment. I Shockingly expensive, app is old and useless as you can't update only view policy, but phone lines busy all the time... Would avoid at all costs try Hastings or go compare”

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Posted 5 years ago

“The price I paid sheila's Wheels is around £200 more than other offers I got for the same exact coverage when I looked into it further; I can prove it as I have the emails of the other insurers. Unfortunately, I trusted you and paid before further research. I am very disappointed with Sheila's Wheels”

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Posted 5 years ago

“Very helpful over a query”

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(Home Insurance) - Posted 5 years ago

“No claims”

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(Car Insurance) - Posted 5 years ago

“Easy to reach customer service very helpful”

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(Car Insurance) - Posted 5 years ago

“Very good to deal with”

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(Car Insurance) - Posted 5 years ago

“So far, so good. They gave my money and I've not made a claim.”

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(Car Insurance) - Posted 5 years ago

“When I had my accident they were very helpful.It was sorted out very quickly.”

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(Car Insurance) - Posted 5 years ago

“Called this morning ,was told your systems were down (that’s just not acceptable for such a large company ) Called back again after 2pm as required I have now been on hold for over 25 minutes , that is atrocious and I want an explanation and a refund for the cost of my call”

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Posted 5 years ago

“LOYAL CUSTOMERS TO SHEILAS WHEELS /… LOYAL CUSTOMERS TO SHEILAS WHEELS / ESURE BEWARE !!!!!!!!!!!!! Just had a look at my Bank Statement and noted that my wife's insurance premium had bounced up £1600 as a result of an accident I had in her car last year resulting in its write off. Unfortunately the renewal was January and I missed the New Premium offer and ended up paying £150 per month. Not happy with this I decided to have a look through the comparison sites and Guess what - Sheila's Wheels / Esure have come in at less than £800 WHAT AN ABSOLUTE CON THESE COMPANIES ARE. I`ll be on to their customer services Monday and if Necessary to the Ombudsman SO ITS RIGHT WHAT THEY - COMPANIES LIKE THIS ARE NOT LOYAL TO YOU - SO DEFINATELY LOOK AROUND”

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Posted 5 years ago

“By Will Carter Had first loss for 28 years someone broke window stole my coat with my glasses and wallet (I know) sat nav cds charging lead and cash in change from inside You know who an insurance company is when you call when it's gone wrong First paid for glass 100 pounds... Ok Then told total amount you can claim for contents is 200 pounds... I have a 250 excess so informed if I pay 250 excess I can claim 200 pounds back... Well I'm not that great at maths but please thats an insult to loose 50 quid... Then told the paintwork has excess as not classed as interior or glass of 250pounds...Its the same claim Sheila's wheels I'm voting with my feet goodbye you proved who you are cheap quotes cheap flimsy cover that don't stick Message to others reading this pay more don't go cheap as that's what you get cheap and no cover Just my opinion of course X”

Helpful Report

Posted 5 years ago

“By Will Carter Had first loss for 28 years someone broke window stole my coat with my glasses and wallet (I know) sat nav cds charging lead and cash in change from inside You know who an insurance company is when you call when it's gone wrong First paid for glass 100 pounds... Ok Then told total amount you can claim for contents is 200 pounds... I have a 250 excess so informed if I pay 250 excess I can claim 200 pounds back... Well I'm not that great at maths but please thats an insult to loose 50 quid... Then told the paintwork has excess as not classed as interior or glass of 250pounds...Its the same claim Sheila's wheels I'm voting with my feet goodbye you proved who you are cheap quotes cheap flimsy cover that don't stick Message to others reading this pay more don't go cheap as that's what you get cheap and no cover Just my opinion of course X”

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Posted 5 years ago

“Stay away ,if my policy is dearer with another company I will be happy to pay extra really hard work with communication”

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(Car Insurance) - Posted 5 years ago

“Had a full year of responsible driving get to me last month and to be told there canceling my policy over a payment resulting in them telling me I won't be getting my year no claims discount scandle not happy at all y should thay take away my years no claims a month before my policy is due to renew not happy thank you very much am not a dangerous driver in my opinion its rong to take away my no claims after ave had no accidents 👎”

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Posted 5 years ago

“Helpfull would house them again”

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(Car Insurance) - Posted 5 years ago

“It all seems to work ok for me.”

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(Home Insurance) - Posted 5 years ago

“Abysmal home insurance company.....do not touch with a bargepole. 5 months on after our drains backed up through no fault of our own and still waiting ! Was offered £400 but damage estimates from 2 building firms estimated £4000 plus. To rub salt in the wound our renewal estimate trebled from previous year. They will not be getting a penny from us ever again......absolutely disgusting service.”

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Posted 5 years ago

“brilliant, so cheap for my first car ! cheapest insurance around for us ladies”

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(Car Insurance) - Posted 5 years ago

“Well customer service agents were fine if you have about an hour or so to wait to get through. I tried the call back system , but they disconnected before I could even answer and then had to start again. My query was a change of Address which cost me £25 Admin fee. It cost £25 to type a new postcode (1 letter change) into a computer apparently. Absolutely ridiculous. I have been a loyal customer of Sheilas wheels for a number of years but it has gone down hill and at the end of this policy I will be moving elsewhere. NOT RECOMMENDED.”

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Posted 5 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Sheilas’ Wheels Reviews