Sheilas’ Wheels Reviews

Name: Sheilas’ Wheels
Rating: 3.42

3.4 Rating 1,007 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

Questions

Metrics

3.4

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Sheilas’ Wheels 1 star review on 11th July 2024

John Aitchison

Sheilas’ Wheels 1 star review on 18th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We took out insurance for my wife a few years ago. At that time this company was quite competitive. My wife has never had an accident and has only done 816 miles this last year. The premium from Sheilas Wheels was £417. I have just got it for £217 with LVE. Just goes to prove that remaining with a company does not attract loyalty just getting ripped off”

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Posted 3 years ago

“Ive not had to claim but impressed that its only £15 as the admin fee to make a change to the policy”

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(Car Insurance) - Posted 3 years ago

“Good to deal with”

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(Car Insurance) - Posted 3 years ago

“Good experience .but sheilas wheels has good customer service and Solve problems in minutes .”

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Posted 3 years ago

“Can not fault it, cheapest quote and no hassle change over. 5 star”

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(Car Insurance) - Posted 3 years ago

“Very competitive price best on the market and much more to offer than other companies”

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(Car Insurance) - Posted 3 years ago

“Collaboration with Sheila I can say that it was and is a beautiful experience, at an extremely good price, the best on the market at the time, very explicit indications for what I had to do to be fine with all the documentation.”

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Posted 3 years ago

“Very efficient. Good price for my policy”

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(Car Insurance) - Posted 3 years ago

“All good got what I needed no trouble. Would recommend.”

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(Car Insurance) - Posted 3 years ago

“So helpful and they listen to you brilliant is Sheila's wheels”

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(Car Insurance) - Posted 3 years ago

“Excellent customer service. Website easy to use. Straight forward process when purchasing insurance”

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Posted 3 years ago

“I was involved in an accident where the other driver went against the traffic light and the staff at Sheila's Wheels have told me that as I am not on full insurance they are not prepared to help - I was told I needed to contact the other parties insurance and sorry it out myself ABSOLUTELY DISGUSTING”

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Posted 3 years ago

“Not helpful in the event of a claim. Very harsh.”

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Posted 3 years ago

“Very giid”

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(Car Insurance) - Posted 3 years ago

“So far seems tery good”

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(Car Insurance) - Posted 3 years ago

“So far so good.I haven’t needed to make a claim,and hope I never have to.However,it seems a good company and is covered by Esure.”

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(Car Insurance) - Posted 3 years ago

“Cheapest quote for a brilliant service, no issues getting started with them very simple and straightforward, have recommended them to friends”

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(Car Insurance) - Posted 3 years ago

“Had a very minor collision, was told by Sheilas' Wheels to submit photos of the damage on their website for assessment. I did this and got an email from them saying that my car was a total loss as the cost of repairs was more than the car was worth. I was very surprised by this, as the damage was minimal. I rang the company to discuss this and was told that one of their engineers had decided that he wanted it to be assessed at a garage to see if the car could be repaired instead of written off, and that if repairs could be made then I would be provided with a courtesy car. Car was picked up on Wednesday for the assessment. Six days later I had still not had any contact from the insurer to tell me what the outcome of the assessment was, so I rang the garage. They informed me that my car wasn't a total loss at all, sand they had started repairs several days ago. I asked why I hadn't been told and they said they had let the insurer know, who should have passed it on to me. I asked why I hadn't been given a courtesy car, they said they were never told that I was entitled to a courtesy car, and that the earliest they could get one to me would be the same day that my car was expected to be returned to me. I rang Sheilas' wheels to ask why I hadn't been informed that my car wasn't a totaly loss as they had stated, why I hadn't been told that repairs had been started, and why I hadn't been given a courtesy car. All the memeber of staff said was "I don't know, sorry" over and over again. The woman I spoke to said she would inform the person who was handling my case of the situation and get him to give me a call back. Well I never got a call back and I never got any answers. The courtesy car is in my contract with Sheilas' Wheels, they broke that contract by not holding up their end of it, while also leaving me without a car for nine days (which made my life very difficult). The fact that I was incorrectly told that my car was a total loss as well as the total lack of communication from them throughout the entire process was absolutely not acceptable. I will not be using them again.”

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Posted 3 years ago

“They have been doing this professionally”

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(Car Insurance) - Posted 3 years ago

“Have used previous years . Very helpful. Would always use if premium was competitive”

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(Car Insurance) - Posted 3 years ago

Sheilas’ Wheels is rated 3.4 based on 1,007 reviews