Name: Sheilas’ Wheels
Rating: 3.42

“HI I had taken insurance with Sheila's wheel in 2016 , I came from Tesco insurance with 5 years no claim bonus , use to pay £480 a year on comprehensive and 2019 increased with no reason to £790 and January 2020 an idiot with a BMW stopped suddenly to let another go through I bumped into his back , just a scratch , i called the police , took pics , reported it to Sheila and was told there was no claim made we leave it open for 3 months if no claim we close it , how naïve, case never been closed, not even a letter sent the end of October 20 , 7 years no claim lost , price £1065 and when called they said they are sorry , rip off , get a better deal from others not misleading companies , just the hypes Sheila you are a disappointment , shame”

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Posted 4 years ago

“My experience to date has been excellent”

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(Car Insurance) - Posted 4 years ago

“DO NOT trust this company! Each representative says a completely different thing, the wait times are very long on the phone, and they put me in a terrible situation that could have had serious consequences! They allowed me to be insured as a secondary driver on my friend's car, and then when we called to renew the policy, they told me my policy with them was never valid, meaning I had been driving without insurance for almost 2 weeks! They stated that they only cover UK-residents, and thus had just ignored me multiple times when I told them I live in France and have a French driver's license. I was stuck on a vacation with an uninsured car and had to take out temporary insurance for 100£ for one day! To top it off, they refused to refund the amount of my policy! Terrible company, almost ruined my 35th birthday trip!”

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Posted 4 years ago

“DO NOT trust this company! Each representative says a completely different thing, the wait times are very long on the phone, and they put me in a terrible situation that could have had serious consequences! They allowed me to be insured as a secondary driver on my friend's car, and then when we called to renew the policy, they told me my policy with them was never valid, meaning I had been driving without insurance for almost 2 weeks! They stated that they only cover UK-residents, and thus had just ignored me multiple times when I told them I live in France and have a French driver's license. I was stuck on a vacation with an uninsured car and had to take out temporary insurance for 100£ for one day! To top it off, they refused to refund the amount of my policy! Terrible company, almost ruined my 35th birthday trip!”

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Posted 4 years ago

“I've been with this company for 5 years with no claims or incidents, and spoke to them this evening to substitute my vehicle. They have been insuring a 4.8 V8 Porsche, but will now not accept an old Land Rover, because it's too old .... U N B E L I E V A B L E. So, that will stay with the company it's with, and if I ever get a vehicle which is acceptable to them .... guess who won't be getting my business. Oh ... and my wife and sons will be moving away too. Nice one, Sheilas' Wheels, you sure know how to run a business.”

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Posted 4 years ago

“I've been with this company for 5 years with no claims or incidents, and spoke to them this evening to substitute my vehicle. They have been insuring a 4.8 V8 Porsche, but will now not accept an old Land Rover, because it's too old .... U N B E L I E V A B L E. So, that will stay with the company it's with, and if I ever get a vehicle which is acceptable to them .... guess who won't be getting my business. Oh ... and my wife and sons will be moving away too. Nice one, Sheilas' Wheels, you sure know how to run a business.”

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Posted 4 years ago

“I had an accident trying to exit aside turning. My vision was obstructed by a parked van on the corner. I eased out to see around the van and the near-side front of my car was hit by a car travelling down the road. I had no choice but to accept responsibility, being l was exiting a side turning. Sheila's Wheels and their associates were absolutely brilliant with the way they dealt with the organising of the collection, repairing and return of my car. I would highly recommend this company to anyone looking for insurance. looking for insurance”

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(Car Insurance) - Posted 4 years ago

“No help with coverage details after I took out the policy. Found out their monthly payments are covered by esure the next cheapest on the web site. Customer service sucks had my policy two weeks called them and they hung up on me . Called back to complain and cancel my policy. They owe me forty pounds which they haven't sent after a month.”

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Posted 4 years ago

“I took insurance no problem. I scrapped the car just before the policy ended. They AUTO RENEWED the policy. I have numerous insurance payments going from my account, so didn't notice. A few months later I spotted it so stopped. They then charge a SCANDALOUS cancellation fee and threaten my credit score. I lost £250 altogether. I will never use again and suggest you avoid. PLEASE NOTE they renewed a car not in my name and no TAX/MOT.”

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Posted 4 years ago

“They AUTO RENEW your policy. It cost me a couple of hundred pounds for a scrapped car the year after my original policy. BEWARE.”

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Posted 4 years ago

“Very good easy to speak to, happy overall”

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(Car Insurance) - Posted 4 years ago

“Utter useless company. My car was hit whilst stationary. I sourced CCTV for evidence and they couldn’t be bothered to follow it up. W**kers”

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Posted 4 years ago

“My first year with Sheila's Wheels. Very competive premium. Easy to talk to & deal with, that is SO important to me. No messing about either. Either I was lucky with the person I spoke to or this is a great company to choose to insure a vehicle . I'll find out at renewal time in a few months. I haven't made any claims on insurance for a long time so I can't comment on their claims service. I hope that it's as efficient as taking out a policy with them.”

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(Car Insurance) - Posted 4 years ago

“fast service no hassle brillant service beats others out there with out a doubt.”

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(Car Insurance) - Posted 4 years ago

“They are quite good company to buy insurance with so i like them i had no problem with them”

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(Car Insurance) - Posted 4 years ago

“Good experience”

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Posted 4 years ago

“Explained and understood.”

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(Car Insurance) - Posted 4 years ago

“You’ve way over charged me, your impossible to get in touch with to talk about it, I’m 55 and I don’t know how to work a computer, you’ve ripped me right OFF.!!!”

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(Home Insurance) - Posted 4 years ago

“Signed up for Sheila’s wheels with auto renewal to make things easier. Next year needed to change the credit card details can't be done online so must phone. When you finally get through to the customer services you are told you must be transferred to the accounts Department to change the credit card details. Then after further 20 minutes on hold it turned out I was at renewals. If they changed the credit card details they would have to do it from today and not from the expiry date a month later. I've now switched to Aviva who were £40 cheaper. Beyond belief that a company cannot allow you to change the credit card details online. They won't be seeing me again”

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Posted 4 years ago

“Had bad look with buying 2nd hand cars so had to change details of policy 3 times. Was no problem with sheilas wheels did cost to change but not too bad”

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(Car Insurance) - Posted 4 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Sheilas’ Wheels Reviews