Sure Thing Reviews

Name: Sure Thing
Rating: 3.48

3.5 Rating 553 Reviews

62 %

of reviewers recommend Sure Thing

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3.5

Based on 553 reviews

Customer Service
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Anonymous

Anonymous // 01/01/2019

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“Quick and easy to use online”

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Posted 8 years ago

Hi Siobhan. Thank you for taking the time to leave us a review. I am glad the process was quick and easy for you. Take care! Thanks, Amy.

Posted 8 years ago

“£87 to cancel my car insurance after selling my car. The insurance for the year was £250. Absolutely disgusted. Daylight robbery. Maybe cheap at the start but not in the end.”

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Posted 8 years ago

Hi there, I'm sorry to see that your unhappy with our cancellation fees. All of our cancellation charges are disclosed online prior to buying a policy, I will be sure to pass on your feedback regarding your experience with Sure Thing! If you would like to discuss the matter further, please contact us at feedback@surething.co.uk. Thanks, Amy.

Posted 8 years ago

“Cheaper than my other renewals by £100 and easy to set up. Thanks Sure Thing. Great Company!”

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Posted 8 years ago

“The process folowing payment has been onerous and demanded an extraordinary amount of time obtaining an array of proof for car insurance. I was not advised this would happen and keep getting threatening emails to say my policy will be cancelled.”

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Posted 8 years ago

“Cheap car insurance”

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Posted 8 years ago

Hi there! Thank you for your feedback I am glad we got you a good deal on your car insurance this year. Have a safe year driving! Thanks, Amy.

Posted 8 years ago

“Simple and easy to get a get a quote and to get great cover at a good price”

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Posted 8 years ago

Hi Peter. Thank you for taking the time to leave us some feedback. Its always great to hear our customers have been happy with the service provided! Have a safe year driving, thanks Amy.

Posted 8 years ago

“Great quote and Ross on the phone assisting me was so nice, but also very professional and not stressing me at all!”

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Posted 8 years ago

Hi Margaret, thanks for taking the time to leave your comments. We're delighted to see you are happy with the service received since joining Sure Thing! Both Ross and Sure Thing! wish you a safe year of driving! Thanks again, Jonathan.

Posted 8 years ago

“Customer service really bad got insurance which was cancelled straight away & things went wrong took 3 months to get a refund & had £125 taken off. I will never use this company again or Ambant ltd who they are an appointed representative. f that how they want to make money good luck to them !! They are a stay well clear of kind of company very draining trying to get anywhere with them !!”

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Posted 8 years ago

Hi there, we apologise for the service you have received since joining Sure Thing! I would like to look into this further to find out what has went wrong for you which in turn has led to you having a negative experience with us. Could you please send your details onto feedback@surething.co.uk and we can get in touch with you. Thanks, Jonathan.

Posted 8 years ago

“Web site was very easy to use and the prise was very reasonable would recommend to others to use sure thing for there insurance”

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Posted 8 years ago

Hi, thanks for taking the time to leave your feedback. We're pleased to see we got you a good deal on your insurance. You do have the chance to earn £40.00 cashback on your existing policy for every person you do recommend to us. Full T & C's can be found on our website and on your online account. Thanks again for the five star rating. Jonathan.

Posted 8 years ago

“Price was grate”

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Posted 8 years ago

Hi Daniel, thanks for the feedback. We're glad to see we got you a great price! Jonathan.

Posted 8 years ago

“Nearly £200.00 less than my current renewal quote, what's not to be happy! lol :)”

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Posted 8 years ago

Hi, we're delighted to see we managed to save you some money and got you a good deal! Thanks, Jonathan.

Posted 8 years ago

“I saved around £200 buying my car insurance from Sure Thing. It includes all the things I wanted, such as breakdown cover, and European cover.”

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Posted 8 years ago

Hi, we're pleased to see we saved you some money on your car insurance renewal. We wish you a safe year of driving! Thanks, Jonathan.

Posted 8 years ago

“Very polite and nice talk too and with brake down cover a good deel thanks”

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Posted 8 years ago

Hi, thanks for the kind feedback and five star rating. Jonathan.

Posted 8 years ago

“I can contact them very easely”

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Posted 8 years ago

“Great price ,cover that I required and none of the pushy up selling”

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Posted 8 years ago

Hi, thank you for taking the time to leave your comments. We're delighted to see we got you a great price for cover you needed. Thanks again, Jonathan.

Posted 8 years ago

“I got the cheapest car insurance.”

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Posted 8 years ago

Hi, we appreciate the feedback. We're glad to see we got your the best price for your insurance. Thanks, Jonathan.

Posted 8 years ago

“got me the cheapest price for insurance”

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Posted 8 years ago

Hi, thanks for the feedback. We're pleased to see we got you a good deal for your insurance. Thanks again, Jonathan.

Posted 8 years ago

“The price how do i get insurance certificate..?”

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Posted 8 years ago

Hi Janet, you will be able to access, view and print your policy documents including your certificate of insurance once you have registered and logged into your online account which is stored on our website. You will need your policy number to register for the account. If you're having any trouble in doing this please don't hesitate to get in touch with us on feedback@surething.co.uk with your details and we can help. Thanks, Jonathan.

Posted 8 years ago

“Sure Thing have been absolutely rubbish in setting up a new car insurance policy for me. In the first instance they omitted my no claims bonus. I had to cancel the first policy and have a new one set up which took a long time. Some of the questions they asked were superfluous when setting up the new policy. Once I had the new policy set up there was then a problem setting up my father as a named driver, which should be straightforward. Sure Thing make simple tasks very difficult. Also, correspondence that they send is unclear. It should also be noted that Sure Thing are not actually an insurance company but are insurance brokers.”

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Posted 8 years ago

Hi Daniel, we're sorry to see you feel this way on the back of the service you have received since joining Sure Thing! I would really like the opportunity to look into this for you. Can you please send your details onto feedback@surething.co.uk and I will investigate what has happened. Thanks, Jonathan.

Posted 8 years ago

“Easy to set up very polite and a very happy customer”

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Posted 8 years ago

Hi, thanks for taking the time to leave your positive feedback. We're delighted to see you've had a positive experience since joining Sure Thing! Thanks again, Jonathan.

Posted 8 years ago

Sure Thing is rated 3.5 based on 553 reviews