Sure Thing Reviews

Name: Sure Thing
Rating: 3.48

3.5 Rating 553 Reviews

62 %

of reviewers recommend Sure Thing

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3.5

Based on 553 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Since I have the policy with you I did try hard many time to download the policy from your complicated website , I did phone and one of your staff she was helpful to put the information again through to enable me to use the download but without success . I`m busy men and I find it time wasted to call .if you can help let me know . 07818508537 . policy number is 622740032064. Thanks Lewis”

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Posted 8 years ago

Hi Lewis, I'm sorry that you've had difficulty in accessing your policy documents on our website. Thanks for the policy number, I will arrange for a copy of your policy documents to be emailed across directly within the next 15 minutes in PDF format. In addition to this, if you're still unable to login online please respond to my email and I can look into the enquiry further for you. I apologise for the inconvenience and confusion caused in the meantime. Thanks, Jonathan.

Posted 8 years ago

“The price was very competitive.”

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Posted 8 years ago

Hi Alan, thanks for the review. We're delighted that the price we offered you this year was very competitive in comparison to other companies. We wish you a safe year driving ahead! Jonathan.

Posted 8 years ago

“Arranging insurance with Sure Thing was both easy and painless. Their premium and standard of cover is equal to all and better than most. everything was arranged and completed on line and I feel that I can now relax safe in the knowledge that I'm adequately covered.”

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Posted 8 years ago

Hi Robert, thanks for your kind comments. We're thrilled you found our quote and buy process easy and painless. We aim to offer a competitive price on top of a hassle free setup process so seeing your feedback is fantastic. Have a safe year of driving! Thanks again, Jonathan.

Posted 8 years ago

“So far to good. The price and service was good”

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Posted 8 years ago

Hi Craig, we're thrilled you've had such a positive experience since joining Sure Thing! Thanks, Jonathan.

Posted 8 years ago

“A great deal compared to my renewal quote and a dash cam thrown in for nothing! Top marks, highly recommended.”

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Posted 8 years ago

Hi Dean, thanks for the comments and five star rating. We're glad we were able to save you some money in comparison to your renewal along with offering a Dash cam as part of the policy this year. If you do successfully recommend anyone you can earn yourself £40.00 cashback on your current policy. Full terms & conditions can be found on our website. Feel free to send in crazy footage you capture on your Dash cam this year! Thanks again, Jonathan.

Posted 8 years ago

“Good service and reasonably priced.”

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Posted 8 years ago

Hi Gwyn, thanks for the feedback. We wish you a safe year of driving! Jonathan.

Posted 8 years ago

“much cheaper than others and same cover”

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Posted 8 years ago

Hi, thanks for the five star rating. We're delighted to see we were able to offer your the best price for your car insurance this year. Thanks again, Jonathan.

Posted 8 years ago

“good to deal with”

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Posted 8 years ago

Hi there, we're thrilled you've had a positive experience since joining Sure Thing! Have a safe year of driving. Thanks, Jonathan.

Posted 8 years ago

“Insurance was simple to arrange, person on the phone was helpful, talked me through everything. Then helped put everything in place, very pleased with service & cover I'm vary happy..”

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Posted 8 years ago

“Fast simple no haste”

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Posted 8 years ago

Hi there, thanks for the feedback. Offering a fast an simple service is exactly what we aim to do, so seeing your comments are fantastic! Jonathan.

Posted 8 years ago

“Very quick response All documents uploaded and to print Brilliant customer service”

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Posted 8 years ago

“I saved £181.00 by changing my car insurance to this company”

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Posted 8 years ago

“Good quote good communication and easy to use web site.”

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Posted 8 years ago

“Got the best price with SureThing through a comparison website then it all went wrong… They've literally made up a car accident and increased my car insurance by £200+ for the year. On top of this, they charged me £30 for not reporting this made up car accident so I'm now out of pocket £230. I've provided them with proof of my no-claims bonus along with a previous renewal letter from my previous insurers that proves that this accident never happened, yet they refuse to believe me and my previous insurers. I’ve spent 3 weeks, countless phone calls to SureThing and my previous insurers, multiple back and forth emails and I’ve got nowhere with them. If you use a comparison website and SureThing gives you the best price – avoid them. Pay a little bit more, as if they’re willing to fabricate a car accident to charge me an extra £230, they will be willing to do it to you as well.”

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Posted 8 years ago

“Very happy good service”

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Posted 8 years ago

“Due to a slight problem with my named driver your company have taken advantage and charged me for everything they can and are demanding all sorts of extra details.”

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Posted 8 years ago

“by being slightly cheaper than Churchill and promising to supply a free dash-cam.”

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Posted 8 years ago

“great price fast service”

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Posted 8 years ago

Hi James, thanks for the feedback. We're really pleased we were able to offer a fast service on top of a great price. Have a safe year of driving Jonathan.

Posted 8 years ago

“Meant to click 5stars not only 2. Touch screen phone!”

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Posted 8 years ago

Hi, we appreciate you letting us know and are delighted with the five star rating! Touch screen phones have their drawbacks sometimes I'm afraid! Have a safe year of driving. Thanks, Jonathan.

Posted 8 years ago

“Very efficient service provided by an experienced sales agent, who directed me to the right policy for my needs which still gave me more cover than my previous insurers and still SAVED me MORE THAN £200 a year as well!!”

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Posted 8 years ago

Sure Thing is rated 3.5 based on 553 reviews