Sure Thing Reviews

Name: Sure Thing
Rating: 3.48

3.5 Rating 553 Reviews

62 %

of reviewers recommend Sure Thing

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3.5

Based on 553 reviews

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quote good cover”

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Posted 7 years ago

Thanks for the comments Colin, we wish you a safe year of driving ahead! Jon.

Posted 7 years ago

“The cost and cover contributed to me taking up insurance with Sure Thing. The dashcam was something new,but could be very useful if an accident occurs. All in all as it is only two weeks since taking out the insurance, but trust when renewal time comes around that inflated costs don't force me to look around as I did this year to get the same cover.”

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Posted 7 years ago

Hi Vic, thank you for taking the time to leave your comments. We're thrilled your pleased with the value of the cover you've purchased from Sure Thing! this year. Feel free to send in any interesting footage you capture whilst behind the wheel on your Dash Cam this year, any footage we publish on our social media pages can earn you a £20 Amazon voucher! Safe driving ahead, Jonathan.

Posted 7 years ago

“very good price instant cover and all that i wanted”

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Posted 7 years ago

Hi Simon, thanks for the five star feedback. We appreciate your kind comments and are happy to see we've managed to save you some money on your car insurance this year. Take care, Jonathan.

Posted 7 years ago

“it was quick and easy to get cover”

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Posted 7 years ago

Thanks for the feedback, we wish you a safe year of driving ahead! Jonathan.

Posted 7 years ago

“Getting a quote on line was easy & I quickly got hold of someone on the phone who was able to clearly explain terms & conditions. I felt that all my querries were answered & able to make a decision without any pressure.”

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Posted 7 years ago

Hi, thanks again for the five star rating. We're really pleased to hear of your positive experience in joining Sure Thing! and wish you a safe year of driving ahead! Regards, Jonathan.

Posted 7 years ago

“Received quote online & wanted clarification on some of the terms & conditions. Called & had clear, accurate replies to all my querries. The service was professional, polite, interested in making my decision with all info needed.”

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Posted 7 years ago

Hi, thanks for the five star rating. We're really pleased to hear of your positive experience in joining Sure Thing! and wish you a safe year of driving ahead! Regards, Jonathan.

Posted 7 years ago

“easy to fill in and no silly questions”

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Posted 7 years ago

Thanks for taking the time to leave your comments. We appreciate your positive feedback and five star rating. Take care, Jonathan.

Posted 7 years ago

“Sure thing beat my old insurers renewal quote by over half”

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Posted 7 years ago

Thanks for the five star feedback Jonathan! We're pleased to hear we've been able to save you some money this year on your car insurance. All the best, Jon.

Posted 7 years ago

“You only have to look at the Price.”

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Posted 7 years ago

Hi, thanks for leaving your review. Is there anything we could have done different to improve your experience with Sure Thing! at all? All feedback is invaluable to us. Take care, Jonathan.

Posted 7 years ago

“Good price. Helpfull on the phone when needed.”

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Posted 7 years ago

Hi Stewart, thanks for the five star rating. We're pleased to hear of your positive experience since joining Sure Thing! Take care, Jonathan.

Posted 7 years ago

“tfyt678 They offered a very competitive quote and arranging the insurance was very straight forward. I also liked the specially discounted dash cam as part of the package.”

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Posted 7 years ago

Hi John, welcome to Sure Thing! Thanks for leaving your feedback. We're delighted you've purchased our Dash Cam policy. We hope you see the benefits of having one installed in your car moving forward. Feel free to send in any interesting footage you capture whilst behind the wheel in the next 12 months. You could earn a £20 Amazon voucher if we use the footage on social media! Regards, Jonathan.

Posted 7 years ago

“Early days as just joined them, but staff were plesanet enough. A negative I do have is the NextBase car cam offered (112) was the cheapest in the range which I had to pay £20 which I was told is worth £69. I wanted to upgrade to the 312gw model without 8gb sd card and bag but Sure Thing would not allow this only with above small sd card and cheap bag. This I had No choice and paid an extra £50 for the privaledge. Only to find halfords had it on offer for £84, I was prepared to pay an upgrade but not thT much. Vv”

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Posted 7 years ago

Hi, thanks for taking the time to leave your comments. We're pleased you purchased our Dash Cam policy but apologise for any confusion surrounding the upgrade to the 312GW model. The policy we offer includes the Nextbase 112 model along with the GO pack which retails at a total of £64.00. This would usually mean if you wish to upgrade to the 312GW model you would pay £50.00 in store to Halfords but I appreciate they have been offering a discount on this model directly to customers. We do hope you see the benefits of having one installed in your car and would love to see any interesting footage you capture in the next 12 months. For footage you provide that we publish on social media, you can earn a £20 Amazon voucher! Safe driving, Jonathan.

Posted 7 years ago

“GOOD SERVICE”

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Posted 7 years ago

Thank you for the positive feedback. Safe driving for the remainder of 2017. Take care, Jonathan.

Posted 7 years ago

“It was a straight forward process with no hidden agendas, everything was explained clearly and consisely, staff were very polite and helpful.”

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Posted 7 years ago

Thanks for the comments and five star rating. This is exactly the service we aim to offer so seeing your feedback is fantastic. We wish you a safe year of driving ahead! Thanks again, Jonathan.

Posted 7 years ago

“I had to contact their customer service and the chap was very kind and helpful”

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Posted 7 years ago

Hi, thank you for taking the time to leave your review. We really appreciate your comments and will be sure to pass your kind feedback onto the member of our customer service team you spoke with. Take care, Jonathan.

Posted 7 years ago

“The web page was very easy to use .The price was very competitive and for me it was the right price, and package.”

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Posted 7 years ago

Hi, thanks for the kind feedback. We're really pleased to hear of your positive experience in joining Sure Thing! All the best, Jonathan.

Posted 7 years ago

“Throughout the telephone call to renew my insurance the person I was speaking to did not ONCE tell me that a deposit would be taken from my account today, even before my car insurance was to begin.”

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Posted 7 years ago

Hi there, I apologise if it wasn't clear your deposit payment would be taken during the telephone call you had with our sales team to setup your policy. We will be sure to take your feedback on board for the future. If you wish to discuss your concern in more detail please get in touch via feedback@surething.co.uk. Take care, Jonathan.

Posted 7 years ago

“Speed of processing”

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Posted 7 years ago

Thanks for the positive feedback. Safe driving, Jonathan.

Posted 7 years ago

“THE WHOLE TRANSACTION WAS EASY AND SMOOTHLY DONE ON LINE.”

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Posted 7 years ago

Hi, thanks for the great feedback. We're really pleased to hear of your experience in joining Sure Thing! Safe driving, Jonathan.

Posted 7 years ago

“I was asked to respond to reply fromJonathon.£95 cancellation fee david smith ref.1064244/002”

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Posted 7 years ago

Hi David, thanks for getting back in touch with your policy information. I have passed your details onto our customer service team who will hope to make contact with you today regarding your concerns. Once again, I apologise for any inconvenience caused, Jonathan.

Posted 7 years ago

Sure Thing is rated 3.5 based on 553 reviews