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Sure Thing Reviews

3.5 Rating 553 Reviews
62 %
of reviewers recommend Sure Thing
3.5
Based on 553 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat

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Anonymous
Anonymous  // 01/01/2019
Lowest price
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Posted 7 years ago
Thank you for your 5 star feedback. Regards, Vicky.
Posted 7 years ago
really friendly service, very helpful, so easy to set up. I was well impressed, compared to others I have joined before.
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Posted 7 years ago
Hi Janette, thanks for your excellent comments. This is exactly the type of service we aim to give all our customers. We hope you have a safe year driving. Regards, Vicky.
Posted 7 years ago
Excellent level of cover including desired extras (pncd, legal and breakdown cover) all cheaper than my existing staff quote with another insurer ( which didnt have legal or breakdown cover !) which supposedly gave me staff discount
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Posted 7 years ago
Hi Helen! Thanks for your fantastic comments and review. Glad to hear we were able to save you some money on car insurance this year. Regards, Vicky.
Posted 7 years ago
Easy and a good price for total cover
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Posted 7 years ago
Thanks for taking the time to leave your comments and 5 star review. Safe year driving, Vicky.
Posted 7 years ago
It was quick and so simple to set up on line , I've only been online for a short time and even I found it easy to do .
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Posted 7 years ago
Hi Neil! Thanks for taking the time to leave your comments. We're glad to hear you found the process simple as this is what we are aiming for. Regards, Vicky.
Posted 7 years ago
very fast reaction and agreements
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Posted 7 years ago
Thanks for the five star feedback. Safe driving, Richard.
Posted 7 years ago
Efficient web site, quick confirmation of cover. The most competitive quotation received.
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Posted 7 years ago
“Hi Warren, thank you for your feedback. We are please to hear you are happy with the service from Sure Thing! as this is exactly what we aim to offer all our customers. We look forward to hearing from you again soon, Richard
Posted 7 years ago
Very competitive prices. Fast and efficient service. Customer service cheerful friendly and very helpful.
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Posted 7 years ago
Hi, thanks for taking the time to leave your comments. We're delighted with your comments and 5 star review. Safe year driving, Vicky.
Posted 7 years ago
easy to deal with and very helpful would recommend to friends
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Posted 7 years ago
Hi, thanks for the positive feedback. This is the kind of service we aim to offer so seeing your comment is fantastic. Thanks again, Richard.
Posted 7 years ago
Very clear and easy to understand. Simple site to use.
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Posted 7 years ago
Thank you for the kind comment and five star rating. We wish you all the best in the future! Safe driving, Richard.
Posted 7 years ago
Very good
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Posted 7 years ago
Hi, thanks for the feedback. Safe driving! Jonathan.
Posted 7 years ago
Easy to deal with over tbe phone. UK customer service operators. Web for docs aittle hars for tbe older less IT aware. (Keeps saying I have docs to readwben I have read tbem all and though I uploaded pdfs of proof of no claims discount I cant see what is actually tbete) Apart from that the proof of tbis company will be if i ever eed to claim.
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Posted 7 years ago
Hi, thanks for the five star feedback. If you have uploaded any documentation online through your existing account area, you should receive a response to this within 48 working hours. I apologise for any confusion caused regarding your online account or documents. If there is anything we can help with, please don't hesitate to get in touch on feedback@surething.co.uk. Regards, Jonathan.
Posted 7 years ago
Easy to use service
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Posted 7 years ago
Thanks for the feedback Neil!
Posted 7 years ago
easy online set up
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Posted 7 years ago
Thank you for taking the time to leave your comments. Regards, Jonathan.
Posted 7 years ago
Everything was so simple!
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Posted 7 years ago
Hi Jane, we're really pleased with your comments. All the best, Jonathan!
Posted 7 years ago
The policy cost slightly less than my previous insurer .
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Posted 7 years ago
Hi, thanks for the feedback. We're pleased to see we may have saved you money this year on your car insurance renewal. Is there anything we could have done different to merit a five star rating at all? Safe driving! Jonathan.
Posted 7 years ago
Very straightforward all the information was at hand so far so good
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Posted 7 years ago
Hi, thanks for the positive feedback. This is the kind of service we aim to offer so seeing your comment is fantastic. Thanks again, Jonathan.
Posted 7 years ago
Price a lot cheaper.
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Posted 7 years ago
Thanks for the comments. Safe driving Joy! Take care, Jonathan.
Posted 7 years ago
i have found the experience with sure thing very simple and so easy the setting up was stress free I would rate it as first class
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Posted 7 years ago
Hi Peter, thank you very much for the five star feedback. We're extremely pleased with your feedback and hope you would recommend Sure Thing! to your friends and family. For every successful recommendation made, you can earn £40.00 cashback on your existing policy. Safe driving, Jonathan.
Posted 7 years ago
Your member of staff was friendly informative and professional. Your policy was good value. An easy decision for me.
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Posted 7 years ago
Hi, we really appreciate you letting us know of your positive experience in joining Sure Thing! We're extremely pleased to see we've been able to offer a policy of value to you as well as a good service to go along with it. Have a safe year of driving ahead! Thanks, Jonathan.
Posted 7 years ago
Sure Thing is rated 3.5 based on 553 reviews