Swiftcover.com Reviews

Name: Swiftcover.com
Rating: 3.05

3.1 Rating 188 Reviews

53 %

of reviewers recommend Swiftcover.com

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3.1

Based on 188 reviews

Customer Service
Communication Channels	Telephone
Avg Email Response Time	9 minutes

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beware of Auto-renew! Purchased a policy with these clowns for a year, but they rather sneakily keep renewing and taking your money. When I called to cancel they then charge you for the privilege. I'd highly recommend you avoid these idiots. They'll scalp you, and keep dipping into your bank account for eternity if they can. Avoid, avoid, avoid.”

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Posted 9 years ago

“I had a small claim shortly after l took out the policy it was dealt with promptly and efficiently. The finished job was exceptional provided by Sutton Car Repairs a local firm provided by SWIFT.”

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(Car Insurance) - Posted 9 years ago

“Very good”

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(Car Insurance) - Posted 9 years ago

“think there very good evey time I have spoke to them they have been very helpful and helped me with everything I needed to know”

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(Car Insurance) - Posted 9 years ago

“Easy to set up trouble free and cheaper than last provider 5 star”

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(Car Insurance) - Posted 9 years ago

“I am having problems understanding why my policy premium has gone up as my previous car was Vauxhall Meriva 1.6 engine size and now i have gone down to a nissan micra 1.0 engine and my policy went up by over a £100 pound.”

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(Car Insurance) - Posted 9 years ago

“NEEEEEVVVVEEEEERRRRR TAKE A POLICY OUT WITH THESE PEOPLE!!!! All they do is LIE!!!! Had an accident it was bumper damage, they told me it cost to much to fix so they wrote off my car, I asked for a second quote they told me I had to do it myself, they then sent my car and belongings to Kent without telling me, I have a Bluetooth fitted and wanted it removed they told me they won't do it and I had to go to Kent and get it myself without damaging the vehicle, firstly I live in London second how am I getting to Kent! Never insure yourself with these people everything is your fault even if your the innocent party!!!!”

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Posted 9 years ago

“Was not a bad policy but could not understand what to do with the breakdown cover because no documents ?”

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(Car Insurance) - Posted 9 years ago

“It's 5 stars from me. By my experience online companies can be good until things go wrong, but when things went wrong with my policy and I needed to talk to someone they couldn't have answered me quicker and I got an amazing service.”

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Posted 9 years ago

“Do these people work for this crap company I WOULD NOT INSURE ANYTHING the service is a total joke got a claim don't bother they wont pay out. Best to rip your policy up and get a decent company who put customers first not last. Should not be trading in this sector. Cant stress enough how crap this company is. A torrent of four letter words some them up.”

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Posted 9 years ago

“All ok”

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(Car Insurance) - Posted 9 years ago

“When I brought my new just went on line put in new details was insured and drove new car home within minutes”

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(Car Insurance) - Posted 9 years ago

“I have been with a lot of insurance companies, and I would rate swiftcover, an excellent company.”

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(Car Insurance) - Posted 9 years ago

“Great”

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(Car Insurance) - Posted 9 years ago

“Seems easy enough to change anything all online but dont know how to deal with them for a claim as don't need that service as yet”

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(Car Insurance) - Posted 9 years ago

“Highly recommended.Claims dealt with very quickly!”

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(Car Insurance) - Posted 9 years ago

“Repairs take far too long. I had a no-fault claim (bumper damage caused by another driver) Swift cover agreed straight away to the repairs, but so far it has taken 2.5 months for one of the authorised repairers to take the car in and begin the work. The delay, I understand, is the fault of the third party who organise repairs on behalf of the insurer, but I don't really care. I pay swift cover and expect them to get me the right level of service for that money.”

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(Car Insurance) - Posted 9 years ago

“Excellent service, easy to purchase insurance on line and all documents e mailed . So no phone calls or hassle to receive my policy.”

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(Car Insurance) - Posted 9 years ago

“yes very happy with swift cover have recommended you to other people.”

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(Home Insurance) - Posted 9 years ago

“Always comes up the cheapest on the comparison site. Happy days But policy donsnt exist Sad days So after being redirected to swift's website and answering a few more questions, I also answer correctly. Have a job, married, middle aged, own my own house, etc setting up direct debits and entering card details for initial payment I'm then told they underwriter doesn't want to insure based in info give :-( I called them really to complain they wasted my time pretending to be the cheapest, they had all the info when making the original quote, i also wanted to find out what the issue was. Clearly the goon in the call centre just had a script to follow. and was as much use as a chocolate fire guard Same experience two years running”

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(Car Insurance) - Posted 9 years ago

Swiftcover.com is rated 3.1 based on 188 reviews