Swiftcover.com Reviews

Name: Swiftcover.com
Rating: 3.03

3.0 Rating 192 Reviews

52 %

of reviewers recommend Swiftcover.com

Company Reviews

Questions

Metrics

3.0

Based on 192 reviews

Customer Service
Communication Channels	Telephone
Avg Email Response Time	9 minutes

Visit Website

Write Your review

Tell us how Swiftcover.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swiftcover.com 1 star review on 6th March 2025

Kelly

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Repairs take far too long. I had a no-fault claim (bumper damage caused by another driver) Swift cover agreed straight away to the repairs, but so far it has taken 2.5 months for one of the authorised repairers to take the car in and begin the work. The delay, I understand, is the fault of the third party who organise repairs on behalf of the insurer, but I don't really care. I pay swift cover and expect them to get me the right level of service for that money.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Excellent service, easy to purchase insurance on line and all documents e mailed . So no phone calls or hassle to receive my policy.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“yes very happy with swift cover have recommended you to other people.”

Helpful Report

(Home Insurance) - Posted 9 years ago

“Always comes up the cheapest on the comparison site. Happy days But policy donsnt exist Sad days So after being redirected to swift's website and answering a few more questions, I also answer correctly. Have a job, married, middle aged, own my own house, etc setting up direct debits and entering card details for initial payment I'm then told they underwriter doesn't want to insure based in info give :-( I called them really to complain they wasted my time pretending to be the cheapest, they had all the info when making the original quote, i also wanted to find out what the issue was. Clearly the goon in the call centre just had a script to follow. and was as much use as a chocolate fire guard Same experience two years running”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Found it very easy to set up and was a reasonable price.”

Helpful Report

(Home Insurance) - Posted 9 years ago

“People at Swiftcover were helpfull . i had to wait for my previous insurers to send my proof of no claims but Swiftcover were patient ! so i wont have the same problem when i re-insure ?”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I NEEDED COMPREHENSIVE INSURANCE FOR A "RUNABOUT" VEHICLE. SWIFT'S PRICE WAS GOOD AND THE SERVICE ENTIRELY SATISFACTORY.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“From start to finish Swift Cover was very easy to deal with online. I had to make a claim , there staff were pleasant polite and most helpful .”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Happy with all services”

Helpful Report

(Van Insurance) - Posted 10 years ago

“Annoyed that this company is a 'sister company' of my previous insurer the discount more than made up for it even when I recently changed my car.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very unhappy with poor service - it seems to be impossible to lapse and they debit your credit card at renewal, whether you want them to or not! I am currently trying to get my money back and am being MISdealt with by Rachel Baine - I recommend if you contacted by her, ask for someone else LOL”

Helpful Report

Posted 10 years ago

“Same as others”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Very easy and will be. Doing. It again in July when we need car insurance”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I found Swift were easy to deal with at a good price.No complaints up to now although the test will come if you ever have to claim.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“can't complain :) does what it says on the tin,, lol”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very good simple the best”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very competitive prices”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very easy to buy clear wording on paperwork and most important an excellent price”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I am changing to some one else”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Swiftcover has a good all round package regarding the website and how easy it is to navigate. My only gripe is every insurance company is missing the fundamental loyalty issue. I would love to stay loyal but it seems every year I am forced to shop around to get a competitive price. Please listen and reward loyalty then I'll stick with you!”

Helpful Report

(Car Insurance) - Posted 10 years ago

Swiftcover.com is rated 3.0 based on 192 reviews