The Co-operative Insurance Reviews

Name: The Co-operative Insurance
Rating: 3.55

3.6 Rating 700 Reviews

65 %

of reviewers recommend The Co-operative Insurance

Company Reviews

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Metrics

3.6

Based on 700 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

Mr Willis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly & Efficient service.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Took out policy then was told after several months that the price had gone up because of a claim I had made a year + ago”

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(Car Insurance) - Posted 7 years ago

“I have been insured by Coop Motor Insurance for many years. But this year I got fed up with the renewal price always being far higher than I could find elsewhere, even with Coop itself if I got a new online quote. It demonstrates no loyalty to me as a longstanding customer who has never once made a claim on my policy. Also the Coop website isn't great. In the end I've gone elsewhere to AXA who offer a better price and a very good website to buy the insurance from.”

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Posted 7 years ago

“Friendly UK based call centre”

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Posted 7 years ago

“Very good”

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(Car Insurance) - Posted 7 years ago

“Unfortunately i have car insurance with them, customer service after making a claim was appalling, they don't seem to have the basic tools to attempt communicating with their customers. They are full of pathetic excuses and do not take complaints seriously. Do not recommend them at all, will be cancelling as soon as possible.”

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Posted 7 years ago

“trying to find a phone no not easy”

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(Car Insurance) - Posted 7 years ago

“Unable to complete on-line, had to phone and was charged more. Promised £50 Co-Op vouchers as first time customer - never arrived. Kept promising. I am first time car insurance buyer-however they did not explain this did not apply as I had home insurance with them. They should have explained this if this was the reason. No one did!”

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(Car Insurance) - Posted 7 years ago

“Very good reasonable price”

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(Car Insurance) - Posted 7 years ago

“very good service, will use them again.”

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(Car Insurance) - Posted 7 years ago

“Chose coop because they were good value and offered £50 shopping voucher for combined home and car insurance, it paid for my holiday grocery shop ill check vfm is still the same at remewal time”

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(Car Insurance) - Posted 7 years ago

“Hope to renew next year”

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(Car Insurance) - Posted 7 years ago

“Excellent service.”

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(Car Insurance) - Posted 7 years ago

“Very good servlce”

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(Car Insurance) - Posted 7 years ago

“No claims made. Unable to comment.”

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(Car Insurance) - Posted 7 years ago

“i found it was very easy to take out my car insurance and it was one of the best deals on offer”

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(Car Insurance) - Posted 7 years ago

“Fantastic help when I took out policy. And good price .thanks”

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(Car Insurance) - Posted 7 years ago

“Allmost every thing done via website the website is easy and simple so keep it up with good work”

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(Car Insurance) - Posted 7 years ago

“After paying a full year up front for my Insurance they reviewed it after 3 months and gave me 7 days notice and canceled my insurance when I questioned it someone had put a minor accident in twice which meant they could no longer insure me, obviously the fact that they were the same dates and year etc they didn't use their common sense to check first !!! This was extremely stressful as my car is registered disabled for my mother .”

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(Car Insurance) - Posted 7 years ago

“very effective and reliable company did not beat around the bush to tell me when I should and should not except would recommend that to everyone of my friends who are car drivers”

Helpful Report

(Car Insurance) - Posted 7 years ago

The Co-operative Insurance is rated 3.6 based on 700 reviews