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The Co-operative Insurance Reviews

3.6 Rating 700 Reviews

65 %

of reviewers recommend The Co-operative Insurance

Company Reviews

3.6

Based on 700 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

The Co-operative Insurance 1 star review on 10th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exchanged my car for a new model . Phoned to get insurance updated , all done in minutes . So quick and easy to do with the gentleman at Co Op.”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Worst company that i ever have to deal with... I am still waiting for my refund after they took a payment mistakenly. It's been a month now. Im glad i never had to make a claim with them.”

Helpful Report

Posted 4 years ago

“They dealt with claim quickly”

Helpful Report

(Car Insurance) - Posted 4 years ago

“I have not got any problem with my car Thank you”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Absolutiy disgusted. After being with the ccop since 1985 either with my own policy or a named driver on my husband's policy. I have never had a driving conviction. One small claim in 35 years I rang yesterday for a new quote and was refused absolutely disgusting. Glad to take my business elsewhere. Marlene Fox”

Helpful Report

Posted 4 years ago

“Not 1 problem anytime av phned been a great service”

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(Car Insurance) - Posted 4 years ago

“I have not been insured with Co-op”

Helpful Report

(Car Insurance) - Posted 4 years ago

“THEY DID EVERY THING THEY SHOULD BUT ARE VERY SLOW INFORMING YOU WHAT WAS HAPPENING YOU HAVE GOT TO KEEP PHONING THEM FOR PROGRESS REPORTS THEY WERE QUICK IN PAYING OUT FOR CAR BEING WROTE 0FF AND DEDUCTING MY EXCESSES AFTER 6 MONTHS I AM STILL WAITING TO GET IT BACK THEY ARE ALWAYS POLITE AND HELPFULL”

Helpful Report

(Car Insurance) - Posted 4 years ago

“car insrance mush cheaper else were will not think of useing co op in the future”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Very easy to deal with online,not had to claim for anything yet (thank god ) but I'm sure if I had to it Will be a good experience”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Filled out Go Compare questionnaire for my requirements and details of my property and received three or four quote on line. Selected co-op policy quote. Website required me to re-fill out my property details in similar manner to go compare previous survey. Co op policy quote then went up by about £60 although details had not changed. Will probably not use this system again.”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Very helpful, Co-operative car insurance, actually insure car for disabled person, which a lot of companies will not cover,”

Helpful Report

(Car Insurance) - Posted 4 years ago

“During this virus I changed my car spoke to a customer service department and in about 5minutes new policy was set up for me”

Helpful Report

(Car Insurance) - Posted 4 years ago

“WORST CAR INSURANCE COMPANY EVER. I WOULDNT RATE IT EVEN 1 * DONT USE THIS COMPANY UNLESS YOU WANT YOUR CAR TAKEN BY POLICE.!!!!”

Helpful Report

Posted 4 years ago

“Quite simple to arrange. Quick response.”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Very good to understand and quick would recommend to family and friends”

Helpful Report

(Car Insurance) - Posted 4 years ago

“If I could put negative stars on this post I would. DO NOT use them they are a rip off. I placed a claim after a vehicle accident which wrote off my car just to be told that my insurance was void because even though the V5 had been changed to state a colour change had been done to the car I had not informed them when I took out the policy( mid July during the first lockdown) then went to customer relations to deal to be told the same rubbish by a company yes man. So no going to financial ombudsman for mediation. Don't use them they are diabolical.”

Helpful Report

Posted 4 years ago

“Fast and efficient repair service with no faults”

Helpful Report

(Car Insurance) - Posted 4 years ago

“Found no problems using Go Compare to obtain decent insurance.”

Helpful Report

(Car Insurance) - Posted 4 years ago

“the co op car insurance has been very good and helpfull”

Helpful Report

(Car Insurance) - Posted 4 years ago

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The Co-operative Insurance is rated 3.6 based on 700 reviews