The Co-operative Insurance Reviews

Name: The Co-operative Insurance
Rating: 3.55

3.6 Rating 700 Reviews

65 %

of reviewers recommend The Co-operative Insurance

Company Reviews

Questions

Metrics

3.6

Based on 700 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how The Co-operative Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Co-operative Insurance 1 star review on 10th March 2021

Mr Willis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with would highly recommended”

Helpful Report

(Car Insurance) - Posted 6 years ago

“89yo Mother had a pipe leak in bathroom - wall floor and shower needed replaced. As I live a long way away - chose to have coop contractors......really bad decision!!! Dealing with 8 companies - most are cowboys and sent from long way away - why not use local suppliers! Workmanship awful too - despite coop admitting they messed up they are dodging payments! Coop people sound nice but basic incompetence and attitude negates any advice expectation! 40 yrs loyalty and no claims by Mother counts for nothing!! YOU HAVE BEEN WARNED!!!!”

Helpful Report

Posted 6 years ago

“Great price great insurance what else can I say.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Easy to operate the system, not able to use the voucher.”

Helpful Report

(Home Insurance) - Posted 6 years ago

“Great service and price I would highly recommend the coop.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Yet to make a claim so could not give an honest answer although from past experience 20 years ago they were very good”

Helpful Report

(Car Insurance) - Posted 6 years ago

“After being robbed out of a ridiculous price of £1850 for my insurance policy, 6 months in with a black box, they are charging me an extra £100 even though I've been driving exactly the same way as I have throughout the course of the policy. Will 100% be going to another insurance provider on my renewal date. They may offer the cheapest price but it will end up costing more than the next cheapest company when they charge you more money after every 3 months review.”

Helpful Report

Posted 6 years ago

“We have a on going claim with Co Op & they are trying there best not 2 pay us out. Due 2 the hosue being flooded co op offered 2 pay 4 the accommodation but after paying 4 grand out of my own pocket for 2 weeks 4 a apartment & co op said payment will reach us in 5 working days & now they have put the claim on hold & r refusing 2 pay out. I would serously becareful before taking out a home insurance with co op & if u do because they r cheap then make sure u read the policy”

Helpful Report

Posted 6 years ago

“had to have a new windscreen in northern ireland.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Good friendly staff and very helpful throughout.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Easy enough to buy, got it because they were the cheapest for me.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“I shall definitely be renewing again.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“...”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Excellent service very quick and efficient”

Helpful Report

(Car Insurance) - Posted 6 years ago

“I will always use this site its simple and very good thanks”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Had been with same Company for about 5 years but always on holuday when premium was due Changed last September - was very easy to do Plus the premium was half of what I was quoted by old Insurance Company”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Great insurance company. Always takes payments out on time and just easy to deal with. Would recommend to others”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Excellent customer service would definitely recommend.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Renewal sent through post was significantly more expensive then the quote they sent me online, and also more expensive then I'd payed in previous years with them. Phoned to see if they would honour the online quote but they wouldn't. What is the point in giving quotes online if you won't honour them? Found a much better deal cheaper elsewhere. Make sure you don't auto renew with these people, as you could be stung by a pretty big price increase.”

Helpful Report

Posted 6 years ago

“My communcations with the staff regarding my claim very sympathetic very helpful. I was informed at all times what was happening and my claim was dealt with satisfactorily.”

Helpful Report

(Car Insurance) - Posted 6 years ago

The Co-operative Insurance is rated 3.6 based on 700 reviews