“So i had insurance with them on one car that car was deemed unroadworthy when I tried to insure my other car with them they said they would not insure this car and told me I should go buy a different car when I said I wanted to cancel the policy they said they'd send out a letter to me which stated I had seven days to reply but the letter didn't arrive until eight days after the date on the top of the letter when I contacted them regarding this issue they told me It wasn't there for problem and had referred it to a debt recover company who are now trying to charge £780
I wouldn't recommend this company to my worst enemy only use if you want to wast all your money and get ripped off they are just a bunch of licensed conmen but don't seem to want to help you only waited one star as it wouldn't let me select 0”
“Absolutely terrible serious had insurance for over 6 month paid up front they phone me to say my insurance is not suitable for me as I keep topping my miles up they should be bothered it was my money not there's pathetic waiting for manager to contact me said 48 hours 4 days later still no call avoid this company unless you want to waste money”
“I had a car accident so i had to contact them to get a renewal quote because oviously the price goes up after an accident so it went from £44 upto £91.56 per month, so after paying this for a month i decided to shop around found a cheaper quote of £55, so i had to ring up policy shop to cancel my insurance, i clearly stated to the guy how much ''will it cost me to cancel'' he said hang on put me on hold, he then came back and said ''we wont charge you a cancellation fee'' he said i only owed £91.56 which i said was fine i got a letter through my doorsaying i owed £91.56 no cancellation fee, as it was christmas i wasnt going to pay till the new year but i get a debt collector letter saying i owe £600 odd, absolutely disgusted i rang them up to say no i got a letter stating it was only £91.56, they told me to ring the policy shop, i stated that i sent them an email containing proof of the letter to say its only £91.56 and not £600, still the women tried to tell me that they wasnt informed i had a accident so i had to pay this amount, she said they sent me letters to say this, but i never got no letters stating that, so basically i wasnt told on the phone that that was the case that id have to pay my full years insurance because apparently they never knew i had an accident, they have just lied and made excuses to try get more money out of me, absolutely disgusted angry and upset, DO NOT USE THESE POOR EXCUSE FOR A CAR INSURANCE COMPANY!”
“Absolutely worst company ever!! So unhelpful and it's just a scam they've taken hundreds from me! It's disgusting. I would never ever recommend them.”
“Cheapest insurer and easy to set up. If you're prepared (don't go over your proposed miles, stick to the speed limit and don't have to claim) then they're hassle free! Had no problems what so ever. Would recommend!”
“Wouldn't even give it 1 star, crap company all they do is Harrass you and give you warnings over nothing been with this company for 3 months and all iv had is trouble emails with warnings a fines every week over silly little things that I didn't even do!!! Your better off spending the extra to go with another company because you'll get charges for speed and miles anyway! STAY AWAY , REVIEW FROM A VERY VERY ANGRY CUSTOMER????????????”
“Absolutely disgusting company and when 12mths is up will not stay they email to cancel policy because they could not fit me in with box within 7 days and that's my fault did everything that I should bad company do not use”
“I've got a long story to tell but it's worth reading it as it'll help save people alot of money!!!
I'm 19 years old and had only held my license for about 8 months. I went on compare the market to find the cheapest insurance deals. My Policy was the cheapest one so I went along with them.
I got insured on my car which was a 1.6 Honda 2001. I paid a deposit of around £380. And monthly payments of £160.
I had used up around 600 - 700 miles in the first month. My speedness was 10/10 my smoothness was 10/10. But my usage was -10/10. Which gave me an overall score of 7/10 or 6/10. I paid hundreds of pounds to drive my car, not to leave it parked on my drive!!
I decided to look into buying more miles and they were charging me £320 for 1000 miles. There was no way in hell I was going to pay for that.
One day I was driving home from work. Finished at 10:30pm. Looked at my score the next day and they scored me -10/10 because i was driving home from work. everyday they were giving me a -10 score for usage. I couldn't enjoy myself.
The second month came along and so I had already used up half of my miles, so I had 1500 left. I called up My Plicy to cancel my insurance and they told me for me to cancel my insurance I have to pay them an outstanding amout them of£645. Keep in mind I was studying and working part time, hearing those figures was huge to me at the time. That was literally my monthly salary gone.
I decided not go go for that option decided to keep the insurance. Later on in recieved an email from them telling me that their cancelling the insurance policy due to me spending over 50% of the legal limit.
There was just too much hassle being with this company and I was only with them for 2 months. I paid around £700+ just for being insured with them for 2 months and they caused me stress. And now just to cancel my policy they are charging me another £645 because I've already used up half of my miles and I need to pay them back for it?!
I advice anyone not to get insured with them.
They literally mug you off. Take your money and they honestly don't give a F*** about you.”
“its exploiting young drivers ,this is not being compliant THEY NEVER AT ANYTIME ASKED ABOUT DISPOSABLE INCOME, will be reporting them to the FSA first thing in the morning ,absolute scam ,AVOID LIKE THE PLAGUE”
“worst insurance company out there.....never missed a payment and then my very last payment was a day late and they said they don't give any time for payment and cancelled my policy....they put the premium up by £79 for renewal!! I have 8 years no claims and they wanted £176 a month!! STAY AWAY FROM THIS INSURANCE COMPANY”
“Don't trust this insurance company!!! They are a rip off and as a student and working only part time im already struggling to pay for my insurance and when I cancelled the policy they would not refund my money back!!!”
“ABSOLUTELY APPALLED AT THIS RUBBISH SCAM OF A COMPANY!!
WAS INVOLVED IN AN ACCIDENT WHERE THE THIRD PARTY HIT THE REAR OF MY VEHICLE, THE CASE HAS BEEN ONGOING WITH MY SOLICITORS FROM JUNE 2015 (SURPRISINGLY RECOMMENDED THROUGH THE INSURANCE COMPANY!) , - HAVE CHASED AND CHASED AND CHASED MRH SOLICITORS TODAY TO FIND THAT APPARANTLY I ACCEPTED LIABILITY TO THE ACCIDENT AND CHANGED MY STATEMENT?! POLICY SHOP HAVE MADE THIS UP AND CAUSED ME SO MUCH STRESS THAT I HAVE LOST SLEEP AND FAITH. THEY WERE SO QUICK TO TAKE MY MONEY, BUT THE MINUTE I LEFT THEM THEY MADE FALSE REPORTS REGARDING MY CLAIM.
DO NOT GO WITH THIS COMPANY WHATEVER YOU DO, ITS A SCAM COMPANY!!! SHOCKING!!”
“So much misinformation given. Not open until 8pm at all. No access to finance dept . after 5pm as states on letters and e-mails . My policy will now cancel at midnight as I cannot pay my insurance .
Not the first time this has happened either . I could cry , I feel so ripped off by them.
Please anyone reading, dont be tempted be saving a few pounds a month, just not worth it”
