“DO NOT USE THIS INSURANCE COMPANY! I did because quite frankly, I just wanted the cheapest cover I could find. Please do not be fooled. Firstly they send you an email link to your documents that you cant open, you then cant get hold of anybody that can help (usual story!) and then they left me uninsured at renewal because rather than email me as they had everything else, they decided to write to me at an old address. They really are useless but also completely unprofessional. Pay a bit more and use a High Street name. It will save you a lot of aggro!!!”
“avoid at all cost total rip off, tried to cancel insurnace as sold car got bill for over £200 though cancellation state £50 and only had a month. wouldnt use unless you like wasting money.”
“A very quick efficient and stress free service. Would recommend wiser choice to anyone who wants good fast service at the best unbeatable prices. Keep up the good work Wiser Choice.”
“Avoid at all costs...they take your deposit send your cover note and cancel your policy because you didn't disclose a stone chip claim. Then they send you an email you can't open which they charge a tenner for and you can't speak to a Manager to complain. Unprofessional fraudsters”
“They don't tell you it will cost you over £20 to ring them to cancel your policy and then they send you a bill for £100 after you have canceled it saying that we never did it because our credit run out after you have permission and details for it to be canceled what a disgrace”
“When offered quote for car insurance acceptance agreed on figure, when i asked what cost would be on monthly payment was duly given the new figure decided to pay in one payment. I was then told ' Will have to rework the figures'. REWORK WHAT FIGURES ? ONE PAYMENT SHOULD MEAN ORIGINAL QUOTED FIGURE Would never nowingly deal with this company ever again”
“Not very helpful staff when either taking out or cancelling insurance. I cancelled my policy and on the same day as notifying me took a large sum direct from my account for their cancellation charges. I will not be using their services again. Rip off.”
“Not very helpful when wanted to change insurance to another car was very disappointed as had to go through another company and got charge for cancellation which was no fault of my own!!!!”
“Nightmare of a company. Rude, obnoxious, keep you on the line unnecessarily while they take their time to find out a basic question that a monkey would know! £50 admin fee plus additional fees to add my partner onto my insurance. Total was £110 for 6 months when my insurance for the year is only £280!! Seriously! Please, save yourself a lot of time, frustration and effort by choosing a recognized company. This one offers great deals but as you can see from the reviews, it's the sneaky hidden charges that are the problem and once you're in, you're stuck! As for Wiser Choice, I strenuously recommend your staff undergo further training as they are incompetent. Furthermore, you need to address your charges policy as you are quite clearly ripping off the public. Can't wait to see your company fold.”
