Gecko Mobile Reviews

Name: Gecko Mobile
Address: Unit 16, Michael Browning Way, Exeter, Exeter
Rating: 4.74

4.7 Rating 2,110 Reviews

94 %

of reviewers recommend Gecko Mobile

4.7

Based on 2,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

03333 447047

Email:

support@geckomobilerecycling.co.uk

Location:

Unit 16, Michael Browning Way, Exeter
Exeter
EX2 8DD

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Gecko Mobile 5 star review on 4th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Gecko mobiles to purchase phones for my children they have always been very competitive in price and the phones have been in good condition and worked well. Ordering was easy and delivery quick. Will definitely use again in the future”

Helpful Report

(Shop) - Posted 2 years ago

“It wasn't the best experience. First, off the prepaid label, I had to print and use was not valid at the post office and I had to pay for postage myself. Around £7.50. I suggest you look into that and change the postage method for others who use your service. In addition, I was quoted £199 for my device which went down to £60. Again, the jump down was so extreme. I only went ahead with the sale because the hassle of sending it back would have been not worth it. My daughter's old phone was still working and she was using it prior to her getting a new phone I won't use the company again for selling a device.”

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(Recycling) - Posted 2 years ago

“My experience with gecko mobile was great. I would definitely recommend and I will definatley be purchasing from there again. Fast delivery service. Excellent condotion phones have not a mark on them. Really reliable.”

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(Shop) - Posted 2 years ago

“Excellent phone”

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Posted 2 years ago

“Service was very prompt, but the price quoted was reduced when the final offer was sent. The phone was in good condition but was told it needed a new battery. No way of knowing if this was correct!?”

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(Recycling) - Posted 3 years ago

“Amazingly quick, money in account already. Thanks”

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(Recycling) - Posted 3 years ago

“Easy, straight forward process. Quick response, easy to post, great communication. Honest assessment.”

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(Recycling) - Posted 3 years ago

“A great and prompt service. Received an email when Gecko had received my phone and a further email to say they had checked my phone and money would be in my account by end of day, which it was. Would highly recommend.”

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(Recycling) - Posted 3 years ago

“I think Gecko is a fantastic service thay keep you informed all the time and don't let you down well done to Gecko 5 stars to them”

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(Recycling) - Posted 3 years ago

“Very happy with service, postage time, customer service received and the product itself is excellent - looks brand new - exactly as described.”

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Posted 3 years ago

“I sent my iphone to Gecko mobile having received a reasonable quote. Upon inspection, they halved my offer due to a faulty battery. My iphone was in perfect condition and losing half of the value for just the battery left me feeling like I was ripped off (the phone was working fine when I posted it except the normal decline you get with iphones e.g. having to charge most days). So if you want to use this company expect to receive a significantly lower offer than they initially provided. Otherwise they were ok. But overall I would not recommend them.”

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(Recycling) - Posted 3 years ago

“Amazing phone! It looks like a brand new one. I have bought it a few months ago and has never let me down! so happy with my purchase.”

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(Shop) - Posted 3 years ago

“Really good value for money. In very good condition with good battery life. Quick delivery. Would recommend to others”

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Posted 3 years ago

“The item I chose was ready when promised, complete with new battery, and in the condition stated. The price was competitive, and the customer approach was good. Would definitely recommend.”

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Posted 3 years ago

“Everything went to plan and I was kept updated on progress. The only glitch was the barcode I printed wasn’t accepted by the post office but the one that arrived in the post was fine”

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(Recycling) - Posted 3 years ago

“Fast service and good customer service. Easily returned a phone for refund when asked.”

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(Shop) - Posted 3 years ago

“The original phone suffered from screen flicker and had to be sent back. It was a bit frustrating not to be able to speak to a human, but the emails were answered promptly and positively and the issue was resolved and the replacement phone is good. Thank you for that.”

Helpful Report

Posted 3 years ago

“I rate Gecko Mobile as excellent. On the recommendation of our son who has bought three phones from you I bought one for me and one for my wife. These were iPhone XS. We went for the 64 GB and selected Excellent Condition. The phones were easy to set up and have performed perfectly, a great upgrade on our old iPhone 5s. No marks or scratches with excellent battery life they have exceeded our expectations. I shall certainly use them again.”

Helpful Report

(Shop) - Posted 3 years ago

“This is the second mobile I have purchased from Gecko and all seems to be in order. The battery life is a little under par, however for the price paid I can live with this.”

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(Shop) - Posted 3 years ago

“Awarded amount as offered thanks. Fast payment many thanks.”

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(Recycling) - Posted 3 years ago

Gecko Mobile is rated 4.7 based on 2,110 reviews