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Gecko Mobile Reviews

4.7 Rating 2,110 Reviews
94 %
of reviewers recommend Gecko Mobile
Company Reviews Product Reviews
286
 Questions Metrics
4.7
Based on 2,110 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Gecko Mobile Reviews
Visit Website

Phone:

03333 447047

Email:

support@geckomobilerecycling.co.uk

Location:

Unit 16, Michael Browning Way, Exeter
Exeter
EX2 8DD

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DIMITRA PAVLIDI
Verified Buyer
“good time delivery, great condition, happy buyer!”
Helpful Report
Posted 5 years ago
OLIVIA
Verified Buyer
“Very clear instructions, very efficient”
Helpful Report
(Recycling) - Posted 5 years ago
Richard
Verified Buyer
“Great company, easy to deal with and delivered on their promise. Will deal with again!”
Helpful Report
(Recycling) - Posted 5 years ago
Warren
Verified Buyer
“Quick and easy process. Fair offer and very quick payment”
Helpful Report
(Recycling) - Posted 5 years ago
Michelle
Verified Buyer
“Excellent service with fast payment”
Helpful Report
(Recycling) - Posted 5 years ago
Lewis
Verified Buyer
“From device being received, payment was sent within 2 and a half hours !!!”
Helpful Report
(Recycling) - Posted 5 years ago
John
Verified Buyer
“This is the second time I’ve used Gecko both times I have been paid within a few hours of my device being inspected. Wouldn’t hesitate to recommend this company.”
Helpful Report
(Recycling) - Posted 5 years ago
Mark
Verified Buyer
“Superb service. Sending pack arrived very quickly. Updated along the way and paid on the day they received the phone. Would definitely use again and recommend to others.”
Helpful Report
(Recycling) - Posted 5 years ago
PAUL
Verified Buyer
“Very efficient service and payment made within 1 business day. Constant communication and updates all the way through so I knew exactly how things where going. Recommend with full confidence”
Helpful Report
(Recycling) - Posted 5 years ago
Hanane
Verified Buyer
“Excellent service nd outstanding communivation paid within 2 days the amount promised with free postage and free return in case the phone is not in trade state 5 star service thank you”
Helpful Report
(Recycling) - Posted 5 years ago
Adam
Verified Buyer
“Really happy with this company, I was nervous about sending my perfect phone to them but everything was fine!! Just make sure you really do pack your phone with bubble wrap etc so it doesn’t get damaged in transit.”
Helpful Report
(Recycling) - Posted 5 years ago
Lily
Verified Buyer
“It was ok, no free shipping and need more bands”
Helpful Report
Posted 5 years ago
Jane
Verified Buyer
“Very good quick service. Was a bit nervous about sending my excellent condition phone away as you do hear stories about what the recipients rate your item but I need not have had any concern. Will use again.”
Helpful Report
(Recycling) - Posted 5 years ago
Pui Man
Verified Buyer
“Very good easy smooth straight forward honest trader without any hassles”
Helpful Report
(Recycling) - Posted 5 years ago
Liam
Verified Buyer
“Kept informed and paid the same day they received my phone”
Helpful Report
(Recycling) - Posted 5 years ago
Rob
Verified Buyer
“£50 less for faint scratches and 'wear' on a speaker?? Over inflated prices and very disproportionate assessments. Feeling ripped off”
Helpful Report
(Recycling) - Posted 5 years ago
Hi Rob, thank you for taking the time to share your valuable feedback. I'm sorry to hear you disagree with our assessment and valuation of your phone. Please be aware we are always happy to return devices free of charge if the customer does not agree with our assessment of their mobile.
Posted 5 years ago
Harbinder
Verified Buyer
“Fantastic service. Quick and efficient.”
Helpful Report
(Recycling) - Posted 5 years ago
Louise
Verified Buyer
“Very fast, efficient service”
Helpful Report
(Recycling) - Posted 5 years ago
Matthew
Verified Buyer
“Revised the offer they were giving due to some minor cosmetic damage. The new offer was lower than I would have liked, but didn't want the hassle of waiting for a return.”
Helpful Report
(Recycling) - Posted 5 years ago
Hi Matthew, thank you for taking the time to share your valuable feedback. I'm sorry to hear that our offer was less than you expected, and we hope to see you again in the future!
Posted 5 years ago
Hayley Edwards
Verified Buyer
“The phone I ordered was as described and in better condition than I expected, having selected fair condition from the options. The phone was posted out really quickly and all is working perfectly. I'm very happy with my purchase and would certainly buy from them again. Excellent customer service all the way!”
Helpful Report
Posted 5 years ago
Gecko Mobile is rated 4.7 based on 2,110 reviews
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