Gecko Mobile Reviews

Name: Gecko Mobile
Address: Unit 16, Michael Browning Way, Exeter, Exeter
Rating: 4.74

4.7 Rating 2,110 Reviews

94 %

of reviewers recommend Gecko Mobile

4.7

Based on 2,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

03333 447047

Email:

support@geckomobilerecycling.co.uk

Location:

Unit 16, Michael Browning Way, Exeter
Exeter
EX2 8DD

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Gecko Mobile 5 star review on 4th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service, communication on update of the phone, they received my phone on Monday morning and money was in my account as promised that same evening..would use again and recommend to friends”

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Posted 6 years ago

“Fantastic service”

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Posted 6 years ago

“Have previously used a mobile phone recycling company and had significant issues getting payment. Have also used others and had them contact me to argue about the quality of the phone. With Gecko I had no such problems. Not only were they the 2nd best price on a compare website (the best price offered had a terrible trust pilot score so I went with gecko) I posed my phone on Tuesday. They received it Friday and I was sent the money within 6 hours of their receipt of my phone. The payment was exactly what the offer was when I registered the phone with them”

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Posted 6 years ago

“So easy! Pack arrived at my house. I put the phone in, took it to the post office and within a couple of days, received an email to say it was being processed and 2 hours later, another one to say the money was in my account. I was paid what I was quoted. No fuss. Will definitely use again.”

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Posted 6 years ago

“Very fast service, it took 24 hours to send my phone and receive the payment. Very generous payment for a broken phone as well. Best quote out there.”

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Posted 6 years ago

“Quick simple guaranteed payment the day tablet was received. Excellent”

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Posted 6 years ago

“Really quick service. Great communication will 100% be using again and recommending to all Thanks”

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Posted 6 years ago

“Absolutely stunning service. Zero hassle. I’ll be honest I was sceptical, I’ve used services like this in the past and was expecting issues but these guys are outstanding. I sent the phones one day, and by lunchtime the next I had a lot of communication telling me exactly where the handset was and by 5pm ALL the money was in my account. No questions asked. If I had one negative, the packaging they send you is on the ‘flimsy’ side - I actually wrapped the handset in my own bubble wrap, popped it in their envelope then in a box to protect it more during transit. But my investment of a box and bubble wrap was easily justifiable by the cash I received and the amazing service from Gecko. Couldn’t recommend highly enough.”

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Posted 6 years ago

“Very easy and quick payment thank you.”

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Posted 6 years ago

“Excellent, efficient service (especially as I messed up send the phone - they sorted it all out for me)”

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Posted 6 years ago

“Process extremely easy to use, and the price offered was very good. I have had problems in the past where a trade in company find any excuse to lower the price once the item has reached them, but no such problem here. Item received by Gecko, and money paid out within a matter of hours. Would certainly recommend, and will definitely use again. Thankyou”

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Posted 6 years ago

“Posted phone Monday am, changed to special delivery for piece of mind, text confirming receipt Tuesday, another saying being processed an hour later, money paid into bank account by 4pm. Cannot fault the service at all, highly recommended. Many thanks guys, top service.”

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Posted 6 years ago

“Efficiency makes me happy. They were good.”

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Posted 6 years ago

“Very good service. Had a query was dealt with pretty much straightaway. Fast and efficient turnarounds. Was skeptical at first but proved me wrong. Once the device was recieved payment was sent on the same day. Will use again in the future and definitely recommend. Cheers guys.”

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Posted 6 years ago

“No questions asked, received funds day they received the phone”

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Posted 6 years ago

“These guys they keep their word. Web , Gecko Mobile Recycling and as they were among the top, I chose them. every thing they promised they did. They also kept me updated on what stage we were in, and when finally the phone arrived them, they told me and said many will be you either in 2 hours on next day if I had faster payment , which I did. and bum, money was there and transaction was complete with all features they say they do and keep all wrapped up into one good customer service. Keep it up guys.”

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Posted 7 years ago

“It was very easy to do! I was happy with the original offer and then sent off my phone. They then emailed me (which went into my junk folder so best to check there if u haven’t heard anything from them) they had revised the offer coz there was a dent in the back of the phone. The revised offer was still fair so I accepted it and the money was in my account very quickly”

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Posted 7 years ago

“Excellent service. Received my money the same day they received my iPad.”

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Posted 7 years ago

“Great customer service and paid out exactly what they said they would.”

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Posted 7 years ago

“Absolutely incredible service. Paid out the exact amount that they said they would. Customer service was great. Thank you!”

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Posted 7 years ago

Gecko Mobile is rated 4.7 based on 2,110 reviews