Gecko Mobile Reviews

Name: Gecko Mobile
Address: Unit 16, Michael Browning Way, Exeter, Exeter
Rating: 4.74

4.7 Rating 2,110 Reviews

94 %

of reviewers recommend Gecko Mobile

4.7

Based on 2,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

03333 447047

Email:

support@geckomobilerecycling.co.uk

Location:

Unit 16, Michael Browning Way, Exeter
Exeter
EX2 8DD

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Gecko Mobile 5 star review on 4th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website, clear, concise information on each phone, honest information. Phone was ordered and received within 48 hours, the condition was as described and unlike oth,et companies the phone was unlocked ad indicated on the website. I could not fault the transaction and would happily recommend Gecko mobile.”

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Posted 5 years ago

“Solid thanks”

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(Recycling) - Posted 5 years ago

“brilliant service and very fast. there was a problem with my phone and instead of just sending it back they offered me a chance to revise the offer and just clicked accept and money was there in 2 hours. fastest service I have used”

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(Recycling) - Posted 5 years ago

“Great service would recommend”

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(Recycling) - Posted 5 years ago

“Good price. Good quality. As described.”

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Posted 5 years ago

“Excellent service. Quick delivery/payment and paid what they said they would.”

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(Recycling) - Posted 5 years ago

“Honestly amazing, so fast and efficient. Sent on Saturday, was processed Monday morning and I had the money in my account by Monday evening!! Thank you.”

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(Recycling) - Posted 5 years ago

“Exceptional service, good communication throughout, slightly lower price paid than originally agreed, but paid into account very quickly!! Would totally recommend.”

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(Recycling) - Posted 5 years ago

“Very prompt at processing the phone. Regular updates to inform you on what they're currently doing”

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(Recycling) - Posted 5 years ago

“Decent but got half the price offered due to their site not being clear, sent Iphone 7 with faulty home button and as a normal person you would assume to click faulty as the home buttons still classed as a button. Got email saying it was third party mistake but I went directly on their site to place order and in the email they class the home button as a major fault. Bit misleading to not specify issues with home button on the fault description so 1 star from me”

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(Recycling) - Posted 5 years ago

Hi Leon, thanks for your feedback. We do not accept devices with No Touch/Face ID as this is an irreparable fault.

Posted 5 years ago

“Fast payment process. Got the price quoted. Bag with label took an age to arrive though. Otherwise a good all round experience.”

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(Recycling) - Posted 5 years ago

“Not bad, don’t think a tiny hairline crack in the corner of the phone (not the screen) warrants a £90 reduction but there you go.”

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(Recycling) - Posted 5 years ago

Thanks for your feedback. Any crack greater than 3mm across would be classed as Faulty and get the fixed website faulty price.

Posted 5 years ago

“Excellet service and product. I love my new phone, I love what I paid for it even more.”

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Posted 5 years ago

“Good price for a ‘broken’ phone. Fast and efficient process including payment! Great!”

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(Recycling) - Posted 5 years ago

“I bought iPhone 6s plus that's very good condition.”

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Posted 5 years ago

“Amazing!!! Will recommend to everyone.”

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(Recycling) - Posted 5 years ago

“Liars and scammers, took 5 days start to finish not as mentioned on the website, halved offer due to apparent software boot loop which was not the case, was all wiped and reset before sending and powered back on perfectly, do not trust, use someone else, will report to trading standards for miss selling and using inflated prices to pull customers in.”

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(Recycling) - Posted 5 years ago

Hi Emily, I am sorry to hear you feel this way about us. Your phone had a potentially irreparable fault , and therefore we made a revised offer as per the guidance on our website. I can see you accepted our adjusted offer, rather than electing to have the handset returned free of charge. Thank you for taking the time to share your experience with others.

Posted 5 years ago

“Fast turn around, small reduction in payment but nothing major.”

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(Recycling) - Posted 5 years ago

“Fantastic service!”

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(Recycling) - Posted 5 years ago

“Very easy and very good price... much better than other rival mobile recycling sites offers.”

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(Recycling) - Posted 5 years ago

Gecko Mobile is rated 4.7 based on 2,110 reviews