Gecko Mobile Reviews

Name: Gecko Mobile
Address: Unit 16, Michael Browning Way, Exeter, Exeter
Rating: 4.74

4.7 Rating 2,110 Reviews

94 %

of reviewers recommend Gecko Mobile

4.7

Based on 2,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

03333 447047

Email:

support@geckomobilerecycling.co.uk

Location:

Unit 16, Michael Browning Way, Exeter
Exeter
EX2 8DD

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Gecko Mobile 5 star review on 4th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my purchase. Thank you :)”

Helpful Report

(Shop) - Posted 3 years ago

“A very prompt service and kept up to date at every stage”

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(Recycling) - Posted 3 years ago

“Very impressed. Phone arrived quickly and in excellent condition. Would definitely recommend this firm”

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Posted 3 years ago

“Great Service! A refurbished iPhone 6S is definitely the cheapest, easiest way to get on Clubhouse if you don't already have a supported device.”

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Posted 3 years ago

“Amazing quality and value. I have purchased 4 phones from Gecko for my teens because they exceed my expectations with their phone grade descriptions, delivery is fast and seamless, and post purchase support super helpful. My go to shop for phones. Highly recommend.”

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(Shop) - Posted 3 years ago

“Delivery on time Phone as ordered Happy that for once paid for what I got”

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(Shop) - Posted 3 years ago

“Quick delivery - works fine . Slightly disappointed with the battery life considering it had the new battery option on purchase . I don’t download or stream so relatively light use but need to charge every 2 nd day. Martin Muggeridge”

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Posted 3 years ago

“Quick service”

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(Recycling) - Posted 3 years ago

“The phone was not arrive”

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Posted 3 years ago

Hi Gabriel, Thank you for taking the time to share your feedback. I understand we are awaiting the outcome of a Claim with Royal Mail for Loss currently, which should be arriving any day now. We'll be in touch to update you again soon.

Posted 3 years ago

“Excellent service. Updates via text and email for each stage and payment made promptly as promised. Would use Gecko in the future and would highly recommend others to do the same.”

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(Recycling) - Posted 3 years ago

“Phone was in great condition Packaging was great as well Plus great price for the iPhone I bought”

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(Shop) - Posted 3 years ago

“Great service really quickly dispatched and great quality Phone.”

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Posted 3 years ago

“Very fast and prompt payment good stuff”

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(Recycling) - Posted 3 years ago

“Couldn't be happier. Phone was better than described and came on time. Very happy with service.”

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(Shop) - Posted 3 years ago

“Everything was absolutely as expected, arrived on time and in perfect condition. Happily use again!”

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(Shop) - Posted 3 years ago

“Very quick turnaround time, and super fast payment- 2 hours! Not so happy about the value of the phone being downgraded (not convinced that the scratches were as bad as they said), but that seems to be par for the course based on experiences with other operators”

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(Recycling) - Posted 3 years ago

“Great service”

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(Recycling) - Posted 3 years ago

“Easy process, quick to respond once device returned to them. Good communication and easy payment. Would use again.”

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(Recycling) - Posted 3 years ago

“Received the pack to send off the next day. All done very quickly and kept updated.”

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(Recycling) - Posted 3 years ago

“Very quick and easy way to recycle old phones. One star removed because I think there could be more info on how to ‘class’ phones (ie working/faulty) to avoid disappointment after sending it off. Thought mine was fine but ended up getting £17 instead of £50 😂 could have declined and had it returned to me so it’s good they offer that.”

Helpful Report

(Recycling) - Posted 3 years ago

Gecko Mobile is rated 4.7 based on 2,110 reviews