Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,448 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,448 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service by Weonsok, who was patient, answering our questions and fixing our software; many thanks.”

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Posted 10 hours ago

“Our Geek on Wheels did a great job. I had a number of problems which were solved quickly and ccompetently. After ironing out these bugs he screened both our laptops and gave me a few pointers regarding access and shortcuts. I really appreciated his friendly and professional manner and highly recommend this service.”

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Posted 13 hours ago

“Lafi and his fellow tech, delivered and wall mounted our new TV. They did all the set up and explained its operation. Loaded apps and sorted screen mirroring from the devices. Excellent workmanship and a great result. Very happy. Thanks”

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Posted 16 hours ago

“It was was very good and very efficient service. We are extremely happy with the resolution of issues”

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Posted 17 hours ago

“When the appointment was made, the total cost was given; the Gold Card reduction was stated and apparently the call out cost was also given. The total cost of $180 was never mentioned. The problem was solved but files were deleted that weren’t requested”

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Posted 17 hours ago

“Chance came to check out my MacBook this week and proved very knowledgeable and helpful. Gave me good advice which helped me to consider my next move, no pressure of any sort.”

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Posted 1 day ago

Hi there, thanks for the great feedback, we will pass on your kind words to Chance and are glad to hear he could assist in checking your device and providing some advice. We hope to help in the future should you need it!

Posted 22 hours ago

“This was not a satisfactory service. We booked a professional service for a very simple thing, Parental control. The tech was looking online almost step by step to set the required service. He had a very limited knwledge and the fact that he has to refer to his tab to find the solution online. Seems like he has never done Parental Controls set up before.”

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Posted 1 day ago

Hi Kanwal, we are sorry to hear you have had this experience. One of our managers will look into why you have had this experience and reach out to you as soon as possible to come to a resolution.

Posted 14 hours ago

“I was in need of some quick assistance to tidy my computers and the whole job was done very safely and thoroughly, and I am very happy with the status of my information centres now and relieved to know such assistance was available so soon. Thank you Geeks for such friendly help.”

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Posted 1 day ago

Hi there, thank you for taking the time to leave us such a kind and positive review. We are glad to hear our technician was able to assist and get everything sorted for you! We look forward to helping again in the future.

Posted 22 hours ago

“Angus provided excellent service. Friendly with a pleasant manner. Options well explained. I am very happy with the result.”

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Posted 2 days ago

Hello, thank you for your 5-star review! We're pleased to hear that our awesome technician Angus provided a result you're happy with. Thanks again for your feedback!

Posted 1 day ago

“Fast and efficient service. Jack was friendly and helpful. I will defintely recommend Geeks on Wheels to my friends.”

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Posted 2 days ago

Hello, we're happy to hear our technician Jack was friendly and helpful. Thank you for your 5-star review and recommendation!

Posted 1 day ago

“Excellent friendly service as has been the case in the past. Thank you.”

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Posted 2 days ago

Hi Roger, thank you for your 5-star review! We're very glad to hear you find our service consistently excellent and accommodating. We're just a call away should you need tech help in the future. Thanks again!

Posted 1 day ago

“Excellent service and excellent technician. Very impressed with professionalism of Geeks on Wheels staff.”

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Posted 2 days ago

Hi Wendy, we're happy to hear you found our service excellent and our team highly professional. Thank you very much for your 5-star review and kind words!

Posted 1 day ago

“Tom did what I asked him to do and also helped with things I didn't know about. Very pleasant young man. More than happy with his work. Julie 443124”

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Posted 2 days ago

Hi Julie, thank you for your 5-star review. We're glad to hear our technician Tom was able to assist you with your immediate tech issues and also help with some others as well. Thanks again for your kind words, we'll be sure to pass along your feedback to Tom!

Posted 2 days ago

“Tom was brilliant. Called before arrival very courteous and polite. Gave him the information he needed and he ran with it! Exceeded my expectations. Very happy in his work and had great things to say about his employer and team behind him. Highly recommend. Wouldn't hesitate to use them again.”

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Posted 2 days ago

Hi Matthew, thank you for your 5-star review and kind words! We expect each of our technicians to go above and beyond for our customers, so we're chuffed to hear that Tom exceeded your expectations! We'll be sure to pass along your kind words to him, thanks again for your feedback and your recommendation!

Posted 2 days ago

“Fantastic service again. All mny questions answered Thank you, Rob, for your pinctuality, support,and clear explanations :) Lindi H”

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Posted 5 days ago

Hi Lindi, thank you for your 5-star review! We’re glad to hear you consistently experience high-quality service with us, thanks to our amazing technicians like Rob. We’ll be sure to pass along your kind words to him. Thanks again!

Posted 3 days ago

“Excellent knowledge. Great teacher. I strongly recommend the company for their service and knowledge and teaching ability.”

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Posted 6 days ago

Hi Trevor, thank you for your 5-star review. We believe it’s crucial not only to resolve your tech issues but also to extend some of our knowledge so you feel more confident with your tech moving forward. We're so chuffed to hear you had this experience. Thanks again for your feedback and recommendation!

Posted 3 days ago

“thank you for checking my computer is ud to date”

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Posted 6 days ago

Hello! Thank you for your 5-star review. No problem, always happy to help! Thanks for using Geeks on Wheels!

Posted 3 days ago

“Dean was very efficient with his service to us. We had very outdated tech and it was all replaced and talked through. We also have the option of going remote with him if we have any issues so thats awesome too. Nothing seems to be a problem if I need help, so Im stoked.”

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Posted 6 days ago

“My experience yesterday was very satisfactory and Carlos did a lovely job for me.”

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Posted 6 days ago

Hello, thank you for your 5-star review! We’re glad to hear you’re pleased with the outcome of Carlos’ visit. Thanks again!

Posted 3 days ago

“I was very impressed. Aaron was great and I felt comfortable asking the ‘dumb’ questions!! Thank you”

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Posted 1 week ago

Hi Robin, thank you for your 5-star review! We're happy to hear that our technician Aaron made sure you felt comfortable. We understand that technology can be complex, so it's crucial to us that our technicians can explain things in a way everyone can understand! Thanks again!

Posted 6 days ago

Geeks on Wheels is rated 4.8 based on 6,448 reviews