Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,633 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,633 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very easy to chat to and listened to our issues and resolved them all very efficiently”

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Posted 15 hours ago

“I changed my Internet provider and the router I had wasn't working as some setting needed to be changed. I am very disappointed that the provider could not inform me that a settings change was all that was required for a 3rd party router (a very good quality router). However, the Geeks on Wheels rep was very very good, informative and gave other advice and recommendations.”

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Posted 1 day ago

“Service good. Problems with Extra Mail,Could get them to understand.”

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Posted 1 day ago

“Jack was on time, is a highly skilled technician and he effectively and efficiently solved the multiple WiFi and accessing Gmail issues we had. Thoroughly commend his work. JB”

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Posted 1 day ago

“Excellent service. Donovan was wonderful, friendly, proffessional, and gave exceptional service. Thank you Donovan.”

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Posted 1 day ago

“Excellent service from Vaughan - clear, valued recommendations.”

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Posted 1 day ago

“We have used Weonsuk as our GOW several times and are always delighted with his services, knowledge and advice.”

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Posted 1 day ago

“Another great visit from Vaughan yesterday. He has a lovely manner. is patient, efficient and obliging, and gives excellent sugestions and explanations.”

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Posted 1 day ago

“Great service. Angus was so good. Got everything sorted and spent time with me explaining everything. Would certainly use your service again and would recommend 👌”

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Posted 2 days ago

Hi Sharon! Thanks for the awesome feedback and 5-star review! Our technician Angus will be stoked to hear he made a difference. Glad he could get everything sorted and take the time to explain things. We’d love to help again anytime, thanks again!

Posted 1 day ago

“Great to have this annual security check included in the subscription.”

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Posted 2 days ago

Hi Anne! We're glad you’re finding value in it! Keeping your tech secure year after year is what it’s all about. Thanks for your support!

Posted 1 day ago

“I'd like to make special mention of the technician, Ryan, who came to set up my computer tonight. He was wonderful - patient (as I'm not very computer literate), helpful and able to explain issues clearly and in a non-technical way. Highly recommend.”

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Posted 4 days ago

Hello! Thank you for your kind words and 5-star review! We’re glad to hear our technician Ryan made the setup process easy and clear. We’ll be sure to pass along your feedback! Thanks for your recommendation!

Posted 3 days ago

“The person who came to fix my computer/printer was very proficient and very friendly”

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Posted 4 days ago

Hi Stephen! Thanks for your kind feedback! We're glad our technician could help and make the experience a good one for you. Thanks again!

Posted 3 days ago

“just excellent.Jack went straight to the problem(scanning from printer to computer), set me up with a little program which i could use from my desktop & shabam, easy stuff!! 11 out of 10”

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Posted 4 days ago

Hi Terry! Thank you for your 5-star review! We're so glad our technician Jack could get your scanning sorted and make things easy for you. We'll take that 11 out of 10 any day, thanks again!

Posted 3 days ago

“Angus was ery easy to work with. Nothing was too much trouble. Very understanding of a novice computer owner. Highly recommend him”

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Posted 5 days ago

Hi Joy! Thanks for your 5-star review! We're so glad to hear that our technician Angus made everything easy and stress-free. We appreciate the recommendation, thanks again!

Posted 4 days ago

“Excellent service from Dean Rowland as usual. I feel very comfortable dealing with him. Dean is always willing to answer my questions about the new technology and he does this in a down to earth manner.”

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Posted 5 days ago

Hello Erin, thank you for your 5-star review! We're so glad to hear that Dean continues to provide excellent service and makes tech feel approachable. We'll make sure to pass your kind words along to him, thanks again!

Posted 4 days ago

“Lee R is a real gentleman. Calm energy, informative to a basic user, no impatient vibe, addressed all points on my list. Great representative of your company. (Companies are as good as their employees)”

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Posted 5 days ago

Hello! That’s awesome to hear! We’re so glad our technician Lee provided such a great experience—calm, informative, and thorough. We couldn’t agree more that our team is what makes us shine. Thanks for sharing your kind feedback!

Posted 4 days ago

“I was very happy with the work Ben did to set up my internet problems. He was efficient and very helpful.”

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Posted 6 days ago

Hi Carol! Thanks for your kind words and 5-star rating! We're so glad Ben was able to get your internet sorted efficiently. If you ever need any more help, we're just a call away! Thanks again.

Posted 5 days ago

“Thank you for explaining and answering my questions. Feel very reassured to know that I can contact Geeks on Wheels with any questions.”

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Posted 1 week ago

Hello! Thank you for your 5-star review! You're very welcome! We're always happy to help, and it's great to hear you feel reassured. If you ever have any more questions, don’t hesitate to reach out—we’ve got you covered!

Posted 5 days ago

“Great customer service - from the initial call to the time the tech left. Angus was great to deal with and made sure everything was running even down to our daughter’s TV and the printer. He also made some great recommendations going forward.”

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Posted 1 week ago

Hi Alana! Thanks for the awesome review! We're so glad you had a great experience from start to finish, with many thanks to our awesome technician Angus. It’s great to know he got everything sorted—even the important things like the TV and printer. If you ever need anything else, we’re here to help! Thanks again.

Posted 5 days ago

“Fantastic Service”

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Posted 1 week ago

Hi Bridget, thank you for your 5-star review! We're happy to hear you found our service fantastic!

Posted 5 days ago

Geeks on Wheels is rated 4.8 based on 6,633 reviews