Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't used Geeks for a few years, same great service.”

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Posted 2 years ago

“Covered what we needed to know”

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Posted 2 years ago

“Taken a while but outcome great, thank You”

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Posted 2 years ago

“Excellent service setting up our new laptop. Thanks”

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Posted 2 years ago

“Excellent service,Jarred was very helpful, well worth the money.”

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Posted 2 years ago

“Very pleased with service. Excellent in explaining issue I had problems with”

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Posted 2 years ago

“I found Jack to be punctual, courteous and efficient. He was also prepared to contact the manager so that there was no charge for today's service as I had had an identical problem 2-3 months earlier, so I appreciated that Geeks showed a customer- centred approach (rather than profit at all costs). Jack was also patient in explaining how he was dealing with the issues, even though I am a self-confessed Luddite. Once again, Geeks provided an efficient, personal service and were willing and able to address the job on the same day that I reported the fault. In that regard, reception staff were also excellent.”

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Posted 2 years ago

“Thank you so much for the urgent job and great service.”

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Posted 2 years ago

“Josh did an excellent job and retrieved our "lost" files. His communication skills are just brilliant and his knowledge and teaching skills are marvellous”

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Posted 2 years ago

“Geeks on Wheels gave us a free onsite health check on two devices based on our Hotline membership. Judah did an excellent job checking out our computers.”

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Posted 2 years ago

“I would not have known where to start if I had to go shopping to buy a new computer. It was wonderful to have Geeks on Wheels do the purchase for me and set up the computer in my home. I am very happy with the purchase and it's great to know I just need to phone and I will get the help I need. Very good service, no wasted time, good communication. Thank you.”

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Posted 2 years ago

“Martyn was brilliant. A real asset to your company.”

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Posted 2 years ago

“A really good guy. He did all we asked and did other stuff we didnt know we needed. Including updating virus protection. When I need assistance in the future, I'll certainly ask for Vaughan.”

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Posted 2 years ago

“Easy, friendly and they keep it simple”

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Posted 2 years ago

“James was excellent to deal with and he sorted out my IT issues as quickly as he could and nothing was a problem. I was so impressed (and thankful that my technology was functioning) that I signed up immediately to the remote assistance programme offered by the company. Thanks heaps again James for sorting my tech out and setting up my printer. Otherwise it would have stayed in the box!”

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Posted 2 years ago

“Once again, fabulous service and extra helpful advice. Highly recommend these guys!! Thanks Josh!”

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Posted 2 years ago

“Heath was punctual, courteous and well informed in dealing with my enquiry.”

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Posted 2 years ago

“Josh arrived early, carried out new malware installation and a general check on the PC. He was very efficient and personable.”

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Posted 2 years ago

“Excellent service and fast attention”

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Posted 2 years ago

“Great service by a very obliging and friendly young man.”

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Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews