Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,550 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vaughan was very knowledgeable, quiet and efficient. A nice nice guy. He was almost disappointed that he fixed my problem in only nine minutes (!) Thanks GoW. Ian Garmey”

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Posted 2 years ago

“As a person who has no formal IT education and operates a laptop on a trial and error basis, I often find myself in IT trouble. I found the service experience great. The current issue was solved and I was advised of upcoming issues. I now have more confidence using the laptop and will use Geeks on wheels again.”

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Posted 2 years ago

“Justin installed my printer for me. My last one had died. It was complicated but he did it!”

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Posted 2 years ago

“Rein was not the person we had booked, however we found him a very pleasant substitute and very knowledgeable and able to sort our issues.”

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Posted 2 years ago

“Absolutely superb - on time, fast, knowledgable, trustworthy advice, great service.”

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Posted 2 years ago

“Excellent proactive attitude and work - thanx Justin”

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Posted 2 years ago

“Wonderful service new his stuff friendly and completed all tasks”

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Posted 2 years ago

“Very satisfied with the service. I’m coming up 80 and not very computer lierate but”

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Posted 2 years ago

“None of the issues on the invoice notes are sorted. Please send a tech again asap”

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Posted 2 years ago

Hi Ash. It’s disappointing to hear of your frustrations. It looks like you have an appointment booked for a tech to come back out and have a look at the issue again. If the delay on their availability is too long then please call through to our call centre on 0800 424335 and ask if our helpline team could give you a call to have a look into the issue for you.

Posted 2 years ago

“Mike was great. He fixed my problems and was really patient.”

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Posted 2 years ago

“Great service. Very knowledgeable and all issues were resolved quickly and explained in plain language.”

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Posted 2 years ago

“Good service by knowledgeable technician. Just came and did his job, which is what you want My only gripe is they were running late but did not notify me -I allowed 30 minutes, then rang to find out -”

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Posted 2 years ago

“Heath provided professional service and advice re a laptop. Great customer manner .”

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Posted 2 years ago

“Very good friendly service”

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Posted 2 years ago

“Highly recommend Geeks on wheels. Have sorted my wifi problems out with no stress for me thank goodness. Geeks on Wheels the only way to go.”

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Posted 2 years ago

“Lafi was very good and did his best but I did not have a high expectation that we would be able to retrieve the data. He seemed knowledgeable and was helpful in suggesting next steps from here.”

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Posted 2 years ago

“Heath's support was well appreciated, thank you”

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Posted 2 years ago

“Really pleased with the service that was provided .As I am older I find it really difficult to keep up with all the changes so I did appreciate all the help I received .”

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Posted 2 years ago

“Good service with issues resolved,”

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Posted 2 years ago

“Geeks on wheels under took an excellent job in getting the system up and running. With very little effort”

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Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,550 reviews