Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, efficient, helpful and informative. I am so happy with the service provided and will certainly keep GOW on speed dial. Thank you Paikea.”

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Posted 2 years ago

“Paul was very helpful, provided lots of good ideas to help me be more efficient!”

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Posted 2 years ago

“Very punctual, extremely knowledgeable and was very informative of the service, included me with everything he was doing to try and fix our technical problem. Highly recommend this service and if I need to again this will be my first call.”

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Posted 2 years ago

“Paul was terrific I personally know very little and he was clear and did just what i asked and needed with laptop and phone.. Recovered lost contacts and photos which was special and greatly appreciated. Very easy to understand and excellent communication. Overall great experience”

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Posted 2 years ago

“A complicated computer system converted into a very simple computer computer system organised by Chris Geeks On Wheels”

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Posted 2 years ago

“Chris was very easy to deal with, helpful and obliging.”

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Posted 2 years ago

“Excellent service great communication too have no hesitation recommending Geeks!. Friendly and efficient all round.”

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Posted 2 years ago

“I love this company !”

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Posted 2 years ago

“He is an asset to your business.”

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Posted 2 years ago

“I hate computer problems and I even hate anyone touching my stuff.... But disaster struck and I found GoW very helpful to a stressed-out client. My problems were solved. Things were efficiently moved from the old computer to the new one, and everything else (printer etc) attached and working better than ever before... I am a very happy customer.”

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Posted 2 years ago

“Tremendous service. Worth every penny”

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Posted 2 years ago

“Very good and prompt service from Chris K. Did what I required with explanation of what he was doing and how things worked.”

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Posted 2 years ago

“Justin is a treasure you are very lucky to employ. 5 out of 5”

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Posted 2 years ago

“Wonderful help will all my tech needs. Friendly and gave great advice.”

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Posted 2 years ago

“Left in the same spot I was in before I sent in an inquiry, but now down $152.”

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Posted 2 years ago

Hi Richard. Thank you for the feedback, it's displeasing to us to hear you didn’t have a positive experience. Our first priority is our customers' satisfaction, and we are keen to understand better the areas we may not have delighted you here. Unfortunately, we have a minimum charge of 1 hour which applies to all our bookings. However, if you would like to discuss if this was a fair charge, please contact us on 0800 424 335 and ask to talk to Kevin and I would be happy to see if we can come to a fair solution.

Posted 2 years ago

“Once again another top rate service from GFW. Ross arrived right on the scheduled time, diagnosed the problem and had a new computer back to me with my hard drive copied at 6pm. I thoroughly recommend them to anyone”

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Posted 2 years ago

“As always, a welcome visit from Reuben solves all our computer problems”

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Posted 2 years ago

“Incredible performance Ticked every box, prompt, courteous, so knowledgeable, and a credit to your company. Client for life ! Edward Collins.”

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Posted 2 years ago

“John R was a lovely guy and did a great job.”

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Posted 2 years ago

“Responsive, timely, thorough and helpful service . Great customer service from Paikea.”

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Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews