Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,550 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found Martyn very helpful today. He helped me with e-mail to write to my husband at Bob Owens Facility.”

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Posted 2 years ago

Thanks for the great feedback for Martyn! He will be really pleased you rated his work so highly!

Posted 2 years ago

“My Geeks are always kind, patient and friendly (as well as efficient) to a 90-year-old lady. I love my Geeks, Thanks, Val Jones”

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Posted 2 years ago

Thanks Val! We do our best to provide the best customer service possible so thank you so much for this review! We look forward to helping you again in the future!

Posted 2 years ago

“Was a reasonably complex problem but Jack finally sorted it out”

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Posted 2 years ago

That's great to hear! Thanks for the 5-star review!

Posted 2 years ago

“James was very helpful and informative and my partner and I are much more confident about our computer and laptop after the efficient service provided.”

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Posted 2 years ago

Thanks David! It's great to hear you had a good experience with James! He will be proud!

Posted 2 years ago

“Would recommend GinoH he quckly and efficiently found the solution to my problem. Thank you Geeks on Wheels I can always rely on you.”

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Posted 2 years ago

Hi Adeline. Thank you. Satisfied customers mean so much to us. Your positive experience reaffirms our focus on customer satisfaction. Gino will be delighted with your feedback. We look forward to the next time we can help you with your technology!

Posted 2 years ago

“Fast & reliable service. All Team members I dealt with were knowledgeable which was great as my time is precious”

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Posted 2 years ago

Thanks Glendyr! We work really hard to offer the BEST customer experience so thank you for your feedback.

Posted 2 years ago

“When I rang for someone to call the lady was very friendly with a "can do" attitude. Sam, who fixed my computer, was friendly and efficient and although I'm technically challenged he didn't make me feel silly. He not only fixed my email problem but checked everything else was alright and told me what I needed to do to keep my computer running well.”

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Posted 2 years ago

Hi Dianne. We really appreciate feedback from our customers about their experience. We’ve passed this feedback on to Sam as it’s important he gets recognition for a job well done. We’re looking forward to the next time we can help you and thanks for taking the time to review our services.

Posted 2 years ago

“Oh my gosh. Ruben was very easy to get on with. His explanations were precise and clear. Nothing was a problem. Very polite. Wouldn’t hesitate to call him again.”

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Posted 2 years ago

Thanks Tania! Reuben will be really pleased you enjoyed your appointment with him!

Posted 2 years ago

“Laki's service today was excellent. Nothing was too much of a problem. Highly recommend”

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Posted 2 years ago

Satisfied customers make us smile. Lafi will be thrilled to hear your kind words. Thanks for taking the time to review our services.

Posted 2 years ago

“Excellent service + advice from Reuben, he is very professional + knowledgeable...makes everything look so simple. I would recommend.”

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Posted 2 years ago

Thanks heaps for taking the time to leave this awesome review. We’re so pleased you rated Reuben's work. We’ll let him know. We look forward to the next time we can help you with your technology.

Posted 2 years ago

“I was so pleased that I contacted you again regarding a few problems I had working with my new computer. Sam was on time, super patient and worked at my own pace to help me understand how to manage some of the issues I was having with my laptop. Many thanks Sam.”

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Posted 2 years ago

Thanks for the feedback, Susan! Sam will be really pleased that you rated his service so highly! We do our very best to provide an outstanding level of support so it's great to hear when we hit the mark! Thanks again for taking the time to leave us a review! We look forward to helping you out again in the future.

Posted 2 years ago

“I'm very impressed with your company and your team right from booking my appointment to meeting your service tech. Martyn is amazing. What a fantastic man you have to representing your company. Well done to you all. Use your company again. 100 percent. Kind regards Liz”

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Posted 2 years ago

Hi Elizabeth. We’re thrilled to get such positive feedback. It’s awesome to be able to help. We’ve passed this feedback onto Martyn and the Bookings team as it’s important everyone gets recognition for a job well done! Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“I am always amazed at how quickly the technicians can solve any problems I might have. Thankyou for your great service.”

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Posted 2 years ago

What can we say? We're good at what we do! Thanks for the review Barbara!

Posted 2 years ago

“Found Tim really good and easy to talk to.Thanks,Tim.”

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Posted 2 years ago

Thanks for the 5-star review for Tim, Linda!

Posted 2 years ago

“Pleased to have Rubeun at my service. He is instructive and very good at taking me through areas I don't understand. Thank you geeks.”

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Posted 2 years ago

Hi Kate. Good to hear you had such a positive experience. Reuben will be thrilled to hear your kind words. We’re hopeful we can help you again sometime in the future.

Posted 2 years ago

“Geeks on Wheels are great, we use them for all our IT assistance. Justin has been to us a couple of times now and he is always on time, efficient and informative. High recommend :-)”

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Posted 2 years ago

“Reliable as ever. Professional in all aspects.”

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Posted 2 years ago

“Good communication especially appreciated by retired folk with limited computer literacy.”

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Posted 2 years ago

“I found Jared very helpful. Can I please ask Jared a question relating to his visit.”

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Posted 2 years ago

“Tim was brilliant, calm and had a wonderful way of dealing with anxious customers (me!). He did an excellent job undoing all the mistakes I had created, would certainly ask for Tim again Big thank you to Tim. Kind regards Stephanie”

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Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,550 reviews