Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,783 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,783 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brandon s service was excellent in all respects”

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Posted 2 months ago

Hi Petrus! Thank you for your 5-star review. We're pleased to hear you found our service all-round excellent! Thanks again.

Posted 2 months ago

“The one who came to us was polite and explained what he was doing at various stages in the repair, completed the task and tidyed up before leaving”

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Posted 2 months ago

Hi Don! Thanks for your 5-star review! We're glad to hear you had a great experience and that our technician kept you informed throughout the repair. We appreciate your support! Thanks again.

Posted 2 months ago

“Once again I had the wonderful Alex come out. I needed a new computer and arranged with Alex to bring the computer (Asus) and set it up for me. This was the second time Alex had come out and she was just as fantastic as her first visit. Did all the bits that needed doing setting things up and transferrring everything over to the new computer. I cannot speak highly enough of the service provided by her. 10/10 to Alex and Geeks on Wheels. So happy to recommend Geeks on Wheels to everyone. Such awesome service, Alex you are the bomb and Geeks on Wheels are so lucky to have you working for them.”

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Posted 2 months ago

Hi Karen! Wow, thank you for your incredible 5-star review! Thank you so much for your kind words and for trusting Geeks on Wheels and our technician Alex to help with your new computer setup. We're so glad Alex provided such fantastic service once again! We’ll be sure to pass along your thanks. Enjoy your new ASUS computer, and thanks again for recommending us!

Posted 2 months ago

“Aman was excellent in his work, dependable and customer-focussed. I have given Geeks the rating above based on his work.”

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Posted 2 months ago

Hi Graeme! Thank you for your 5-star review! We're so glad to hear our technician Amandeep provided excellent service. We appreciate your support and look forward to helping you again if needed! Thanks again.

Posted 2 months ago

“Ben arrived on time and quickly sourced the problem. Very happy with the service and resolution of the problem.”

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Posted 2 months ago

Hi John, thanks for your 5-star review! We're glad Ben could quickly pinpoint the issue and get it sorted for you. If you ever need help again, we're just a call away!

Posted 2 months ago

“Excellent service as usual.”

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Posted 2 months ago

Hi Nick, thanks for your 5-star review and ongoing support! We're so glad to hear you’re consistently happy with our service. Thanks again!

Posted 2 months ago

“Yesterday i was afforded the honour of receiving TomH into my home to sort the myriad of issues I had been having since purchasing the new laptop 6 months ago. In under 2 hours he had everything set up including the new printer with everything explained clearly to me. I have used Geeks on Wheels a number of times over many years and found them all mostly very good, however, TomH is the standout best. Well done Tom and thankyou again.”

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Posted 2 months ago

Hi Lena, thank you for your 5-star review! We’re so glad our technician Tom was able to get everything sorted and explained clearly—he’s definitely a standout! We truly appreciate your continued support over the years and look forward to helping whenever you need us. Enjoy your new setup and thanks again.

Posted 2 months ago

“Professional technician Lafi successfully sorted our worries with compassion. Refer my email sent to Auckland Mgr. Paul today”

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Posted 2 months ago

Hi Grant! Thank you for your 5-star review! We're glad our technician Lafi could resolve your concerns with professionalism and care. If you ever need more help, we're just a call away! Thanks again.

Posted 2 months ago

“Great speedy service from placing the request to haveing the job completed. Sam was polite and explained all the actions he was taking as he found our solution. Thanks”

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Posted 2 months ago

Hi Jeremy! Thanks for your 5-star review! We're glad to hear you had a smooth and speedy experience with our technician Sam. Clear communication and great service are what we aim for—happy to help anytime!

Posted 2 months ago

“Alex was fantastic, gave my devices a really good health check, and communicated everything to me clearly. Super helpful, and great communication. I would highly recommend.”

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Posted 2 months ago

Hi Angela! Thanks for the awesome review! We're so glad our technician Alex could give your devices a thorough check and keep you informed every step of the way. We appreciate the recommendation, thanks again!

Posted 2 months ago

“Excellent service from Angus and problems sorted and explained clearly”

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Posted 2 months ago

Hi David! Thanks for your kind words and 5-star review! We're glad to hear Angus provided excellent service and clear explanations. If you ever need anymore tech help, we're just a call away! Thanks again.

Posted 2 months ago

“Ryan was an excellent teacher. His help was much appreciated.”

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Posted 2 months ago

Hi Elaine, thank you for your kind words! We're happy to hear that our technician Ryan provided excellent support and guidance. Thanks again!

Posted 2 months ago

“All good as always”

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Posted 2 months ago

Hi Philip, thank you for your 5-star review! We're so glad to hear that our service continues to meet your expectations. Your support means a lot to us—thanks again!

Posted 2 months ago

“Professional service given with sound, practical advice.”

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Posted 2 months ago

Hello! Thank you for your great review! We're glad to hear you received professional service and practical advice. We’re always here to help if you need anything else in the future! Thanks again.

Posted 2 months ago

“Highly recommend Geeks, My problem was sorted in a manner that I could understand, couldn't be more helpful, cleared all my issues and gave me peace of mind.”

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Posted 2 months ago

Hi Sandra! Thank you for the 5-star review! We’re so glad we could sort out your issues in a way that made sense to you. It’s great to hear that you’re feeling at ease now. Your recommendation means a lot to us—if you ever need help again, we’re just a call away! Thanks again.

Posted 2 months ago

“Once again I am most appreciative of the assistance provided. Amandeep was most helpful, remedied the problems, and provided clear instructions for accessing photos and videos in my library. He then patiently ensured that I understood and wrote down steps to follow.”

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Posted 2 months ago

Hello! Thank you for your kind feedback! We’re so glad our technician Amandeep was able to help resolve the issues and provide clear instructions for accessing your photos and videos. We appreciate you taking the time to share your experience, and if you need anything else, don’t hesitate to reach out! Thanks again.

Posted 2 months ago

“Rob the IT tech arrived on time on both occasions as arranged. Rob was able to give me excellent advice and technical support. The reinstallation process took awhile and not having the technical knowledge, I had a lot of questions and he was patient and polite at all times and gave me good practical advice and options. Excellent customer service and care provided, which was greatly appreciated. Thanks Rob.”

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Posted 2 months ago

Hi Rohan! Thank you for your 5-star review! We’re so glad our technician Rob was able to provide excellent advice and support. His patience and clear communication really make a difference, and we’re happy to hear you appreciated it. We’ll be sure to pass along your kind words. If you ever need further assistance, don’t hesitate to reach out! Thanks again.

Posted 2 months ago

“Excellent professional service. I do not understand the following email message: Error. Cannot move to the "Bob" folder.”

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Posted 2 months ago

Hi Katharine! Thank you for your 5-star review! We're very happy to hear your experience with our service was excellent and professional! Someone should be in contact with you soon to help assist you with this error message. Thanks again!

Posted 2 months ago

“Tom from Geeks on Wheels was amazing. Others might have just done the minimum but Tom is conscientious and careful - he made sure to do the job to the level where it was 110% complete and perfect. It took a lot of effort and I appreciated it greatly. The final result is perfect. Also very polite, on time, and efficient. Top quality work. Thanks!”

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Posted 2 months ago

Hi Miles! Thank you so much for your 5-star review! We're so happy to hear that our technician Tom went above and beyond to make sure everything was done perfectly. His conscientious approach and attention to detail really make a difference, and we’re glad you noticed! We’ll be sure to pass along your kind words to him. If you ever need anything else, we're here to help! Thanks again.

Posted 2 months ago

“We found Rob to be friendly, helpful and technically capable. He fixed our initial problem quickly and also found other things on our laptop that needed tweaking. We were very appreciative of his advice and service.”

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Posted 2 months ago

Hi Gerard! Thank you for your kind review! We're happy to hear that our technician Rob provided friendly, helpful, and skilled service. It’s great that he not only resolved the initial issue but also went the extra mile to fine-tune other aspects of your laptop. We’re so glad you appreciated his advice. Thanks again!

Posted 2 months ago

Geeks on Wheels is rated 4.8 based on 6,783 reviews