Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James was so kindly in his manner and patient with my questions. He steadily worked through my issues and all is very well”

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Posted 2 years ago

Thanks Mary Anne! Glad to hear we were able to help! We look forward to being able to help out again in the future!

Posted 2 years ago

“Excellent I was most impressed”

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Posted 2 years ago

Thanks Mary! Glad to hear we impressed you! We do our best!

Posted 2 years ago

“excellent service”

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Posted 2 years ago

Thanks Mike!

Posted 2 years ago

“As someone in need of urgent help, I cant fault their service as UK was able to answer all my concerns and not only fix the issues at hand but also offer other solutions. Very happy”

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Posted 2 years ago

Thanks Simon! UK will be super pleased with your review!

Posted 2 years ago

“Thank You JamesC for your wonderful expertise and your polite manners. Nothing was too much trouble for you to do and you explained everything in a way that was understandable.”

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Posted 2 years ago

Hi Irene! It is great to hear that James saw you right! He will be very pleased with your 5-star review! We look forward to seeing you again!

Posted 2 years ago

“Paul was very good and sorted out my computer and showed me a few things that i can do to transfer a few of my pickturers”

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Posted 2 years ago

Thanks Michael! Paul will be please to hear you enjoyed your appointment with him. He loves to be able to pass on additional information to his clients about how to use their devices!

Posted 2 years ago

“Rence arrived on time. Competent service and analysis of state of computer, with recommendations for possible upgrade of old computer.”

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Posted 2 years ago

Thanks for the review Errol! We really appreciate it when our customers provide us with feedback! We look forward to being able to help you again in future!

Posted 2 years ago

“excellent!”

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Posted 2 years ago

If you’re pleased, we’re pleased. Thanks for the feedback.

Posted 2 years ago

“I would strongly recommend Justin as I found him to be very thorough & patient in trying to rectify the problem which he succeeded with. Will be requesting him in the future.”

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Posted 2 years ago

Hi Linda. GREAT feedback and thank you. Glad to hear your appointment went so well. We’ve passed this feedback onto Justin as it’s important he gets recognition for a job well done. We’re looking forward to the next time we can help you.

Posted 2 years ago

“Really prompt and efficient. Got us back up and running . Very happy”

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Posted 2 years ago

Hi Andrew. We’re thrilled to get such positive feedback. It’s awesome to be able to help. Thanks for taking the time to review our services.

Posted 2 years ago

“Can definitely recommend Geeks on Wheels. Rein attended and did a marvellous job. He has great expertise in IT. 10/10 for Customer Service and fixing our problem thank you”

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Posted 2 years ago

Hi Irene. It’s incredibly satisfying to get such great feedback. We work really hard to offer the BEST customer experience so thank you for your feedback. We’re so pleased you rated Rein’s work. We’ll let him know. Thank you again.

Posted 2 years ago

“Excellent service, very professional, timely and relevant advice.”

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Posted 2 years ago

Hi Julie. It’s great to hear you rate our service so highly. Thank you so much.

Posted 2 years ago

“Very professional and friendly.”

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Posted 2 years ago

Hi Jeremy. Thanks for the 5-star review!

Posted 2 years ago

“Fabulous service knowledge and flexibility thank you HarryO !”

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Posted 2 years ago

Hi Rachael. Thank you. Satisfied customers mean a lot to us! HarryO will be delighted with your feedback. We’re looking forward to the next time we can help you.

Posted 2 years ago

“I was delighted with the Service provided by Harry this morning He not only completed all the tasks I needed, but was very patient and curteous with my many questions!! Geraldine Donovan”

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Posted 2 years ago

Hi Geraldine. Thank you for the AMAZING feedback! This review made our day. Your positive experience reaffirms our focus on customer satisfaction. Harry will be thrilled to hear your kind words. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“excellent service thank you”

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Posted 2 years ago

Thanks for the great review!

Posted 2 years ago

“I found Reubens help and knowledge was fantastic. He helped me with my Apple Mac settings.. password and sorted my files and did a backup. And helped us with our Wifi problems.”

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Posted 2 years ago

Hi Rosie. It’s incredibly satisfying to get such great feedback. Awesome that we were able to help you. Reuben will be delighted with your feedback. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“James arrived on time, he was as usual very efficient, he kept me informed while he carried out various fix its on phone, and computer. We are always very satisfied with the service we receive from Geeks on Wheels.”

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Posted 2 years ago

Hi. We’re really pleased you had such a great experience. Your positive experience reaffirms our focus on customer satisfaction. Our technicians really value positive feedback and James is no exception. We’re looking forward to the next time we can help you.

Posted 2 years ago

“Fantastic service from booking over the phone to the communication and work carried out by Rence. He understood what we needed and was friendly, extremely professional and efficient getting the work done. Highly recommended!”

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Posted 2 years ago

Hi Kim. Thanks, heaps for taking the time to leave this awesome review. Rence prides himself on giving our customers a great experience. We'll let him know. Thanks again!

Posted 2 years ago

“Sorted problem efficiently”

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Posted 2 years ago

Hi Stephanie. Thank you for the great feedback. Gald we could help!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews