Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,452 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tim listened , was respectful, and was very helpful.”

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Posted 7 months ago

Hi Jan, we're very proud to hear our technician Tim was so attentive and thoughtful with your tech issues! This exemplifies the qualities we strive for in all of our technicians. Thank you for your 5-star review!

Posted 7 months ago

“Fabulous - lots of information, presented well.”

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Posted 7 months ago

Hi Mary, thank you for your kind words and 5-star review! We're happy to hear you felt you got plenty of value out of your recent booking with us. Thanks again!

Posted 7 months ago

“Arrived on time,fully explained what was required to us two oldies and performed the task admirably.”

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Posted 7 months ago

Hi John, thank you for your 5-star review! We're more than pleased to hear that your recent experience with our service was so positive. Thanks again for your kind words.

Posted 7 months ago

“I don’t usually do on line ratings but we were impressed with Sashika’s knowledge and computer skills that I’m making an exception”

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Posted 7 months ago

Hello! Thank you for your thoughtful 5-star review! It's awesome to hear Sashika's extensive tech expertise left such a lasting impression on you! Thanks again for your kind words!

Posted 7 months ago

“Very prompt. Friendly and knowledgable.”

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Posted 7 months ago

Hi Robert, thank you for your 5-star review and your very kind words about the quality of our service!

Posted 7 months ago

“You continue to give top service with great technicians.”

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Posted 7 months ago

Hi Sue, thanks for your kind 5-star review! We're so happy you've continued to find our service so valuable!

Posted 7 months ago

“Very knowledgeable service from Chance. Service person needs to know the iMac computer.”

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Posted 7 months ago

Hi Jean, thank you for your review! We're very pleased to hear your recent visit from Chance proved valuable. Thanks again!

Posted 7 months ago

“JoshD was excellent had my computer updated”

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Posted 7 months ago

Hi Christine, thank you for your 5-star review! It's great to hear your recent experience with us was a good one! All thanks to our awesome technician Josh. Thanks again!

Posted 7 months ago

“Very personable Geek took care of the connection problem I had with setup of a replament router. All solved and up and running. Other minor issues with PC taken care of.”

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Posted 7 months ago

Hi Ken, thank you for your review! We're very pleased to hear that your connection problems as well as your other tech issues were resolved. All with a technician who ensured your experience was a positive one! Thanks again Ken!

Posted 7 months ago

“Excellent service, prompt response, friendly, helpful advice.”

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Posted 7 months ago

Thank you for your 5-star review! It's awesome to hear your recent booking with us ticked so many boxes!

Posted 7 months ago

“found him curtouse and very business like and did the job”

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Posted 7 months ago

Hi Clifford, thank you for the feedback and kind words, we always love hearing when our technicians impress! We hope to help again in the future.

Posted 7 months ago

“Carlos was great. Worked really well and sorted everything we needed done. I had a problem I was worried about but he sorted it in no time,was so relieved I gave him a hug!”

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Posted 7 months ago

Hi Margaret, what a lovely review! We're so pleased to read just how relieved you were after Carlos was able to sort everything you needed! It can be stressful when a tech issue pops up, but we're so happy we could help this time. Thank you for the 5-star review, we'll be sure to pass on your feedback to Carlos!

Posted 7 months ago

“Amandeep sorted my printer connection and any questions I had.”

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Posted 7 months ago

Hi Susan, we appreciate the glowing review and will be sure to pass on your kind words to Amandeep!

Posted 7 months ago

“Great service from your IT staff with great advice too.”

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Posted 7 months ago

Hi Al, thank you for the 5-star review, we're stoked to hear we're able to provide a great service and some helpful advice!

Posted 7 months ago

“Very nice young man who gave useful advice”

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Posted 7 months ago

Hi Ruth, Thank you for the great feedback and 5-star review!

Posted 7 months ago

“Great service from Vaughan, who is very personable and capable, and doesn't make you feel stupid. Highly recommend the service and punctuality of the Geeks on Wheels crew.”

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Posted 7 months ago

Thank you for the glowing 5-star review, Jacqueline! We always try to take our customers to a better place with their technology and speaking to our customers in plain English without the tech jargon is a big part of that! Thanks again for the kind feedback we'll be sure to let Vaughan know.

Posted 7 months ago

“Amazing tech support again. Very helpful and not a problem to explain to us any changes or updates that may be needed. Thank you Arron E.”

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Posted 7 months ago

Hi Pam, we appreciate the kind feedback and are glad to hear Aaron was not only able to get your tech sorted but offered some insight along the way. We hope to help again in the future!

Posted 7 months ago

“The fellow who came to sort my problem out, Tim, was excellent. Very friendly, very knowledgeable and very quick. Took the time to answer any questions that I had and explained in a way that I understood.”

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Posted 7 months ago

Hi Allan, we really appreciate the kind feedback and positive review! We're all about giving our customers the knowledge to understand their technology more. We hope to help again in the future and will be sure to pass on the kind words to Tim.

Posted 7 months ago

“Great service as usual. On time, always helpful, get the job done. Thanks for your help today JacobD.”

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Posted 7 months ago

Hi Jenna, thank you for the wonderful review! We're stoked to hear you found the service great and Jacob was able to get the job done. We look forward to helping again in the future!

Posted 7 months ago

“Excellent help and service from Tom”

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Posted 7 months ago

Hi Colleen, thank you for the great feedback and 5-star review. We're glad to hear Tom was able to provide the help you needed!

Posted 7 months ago

Geeks on Wheels is rated 4.8 based on 6,452 reviews