Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,586 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,586 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paul gave a very polite and patient investigation of the problem and had it fixed with 30 min or less.”

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Posted 3 years ago

Hi Mary and Andrew. Thank you so much for the wonderful review and feedback for Paul. We are thrilled to hear that the remote session went well. Let us know if there is anything else we can help with.

Posted 3 years ago

“very professional, timely service”

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Posted 3 years ago

Thank you Sue. Much appreciated!

Posted 3 years ago

“Kev was superb… fast, through and patient. Thank you”

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Posted 3 years ago

Thank you Charlie, we will be sure to pass it on to him - he'll appreciate it as much as we do to hear. Let us know if there is anything else we can help with.

Posted 3 years ago

“I have used the Geeks for a few years now and have always found them efficient and obliging.”

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Posted 3 years ago

Hi Neil, we are glad to hear that we have only become better over time! Greatly appreciate the awesome compliment and 5 stars.

Posted 3 years ago

“Great people great service.”

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Posted 3 years ago

Hi Phillip, thank you very much for the awesome review. We are very happy to hear that.

Posted 3 years ago

“Excellent service , very happy.”

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Posted 3 years ago

Hi Andrew, thank you very much! If you are happy, we are happy :).

Posted 3 years ago

“Very friendly, fast, helpful, and all around one of the best experiences i’ve had dealing with people in this industry.”

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Posted 3 years ago

Thank you for such wonderful feedback! We do our best to be top of the industry for the quality of our service.

Posted 3 years ago

“Very competent and know what they are doing. Good remote service for lockdown”

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Posted 3 years ago

Thanks for the 5-star feedback Kevin! Great to hear we were able to help out even through the lockdown!

Posted 3 years ago

“Heath arrived early and quickly diagnosed (confirmed) the issue with my beloved laptop. He answered my question and gave useful advice. Good job.”

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Posted 3 years ago

Thanks for the feedback for Heath. It's great to hear he was able to get you all sorted. We will pass this good feedback onto him

Posted 3 years ago

“very disappointed, made a complete mess of transferring date to new PC. will dispute the bill!”

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Posted 3 years ago

Hi Mike! Thanks for taking the time to leave this review. I would be very interested to discuss your experience and see what we can do to correct your poor experience. I will give you a call later today to discuss this or if you would like to call 0800 424 335 and ask to talk to AndyP.

Posted 3 years ago

“Good service”

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Posted 3 years ago

Thanks Rochelle!

Posted 3 years ago

“An excellent service with a very knowledgable technician. Worth every penny.”

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Posted 3 years ago

Hi Bruce, thank you very much for the wonderful review. We are thrilled to hear you got excellent value out of the service! It is much appreciated.

Posted 3 years ago

“Kevin was very helpful and patient.”

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Posted 3 years ago

Hi Kath, thank you for the awesome feedback for Kevin, we are very happy to hear!

Posted 3 years ago

“Felt Rohan looked after us really well and it was much appreciated.”

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Posted 3 years ago

Hi Margaret, thank you for the wonderful feedback for Rohan! We are thrilled to hear so and you are most welcome.

Posted 3 years ago

“Mike.P was great, He sorted out my confusing hub and cables while answering all my questions and was really nice to deal with. Top notch service and will recommend to everyone.”

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Posted 3 years ago

Hi Gavin, thank you very much for the excellent feedback for Mike. We know he will be thrilled to hear. We will definitely be passing this on to him as he will appreciate it as much as we do!

Posted 3 years ago

“JP was very friendly and competent and explained extremely well what needs to be done. Thank you so much!”

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Posted 3 years ago

Hi Heidrun, thank you so much for the feedback for JP. We are glad to hear that it all went smoothly. You are most welcome and it is our pleasure.

Posted 3 years ago

“Was very efficient and took the time to explain everything”

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Posted 3 years ago

Thank you Grant! Patience is a virtue and can go a long way. Appreciate the review and 5 Stars.

Posted 3 years ago

“I'm delighted with the help I received. He was amazing, to be honest.”

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Posted 3 years ago

Hi Sandra, thank you for the amazing review and feedback for the tech. Glad to hear it was awesome!

Posted 3 years ago

“Callum was excellent-helped with the queries which I had.Very understanding & helpful. Next time I need a Geek maybe in 3 months time,It would be great if Callum could come.”

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Posted 3 years ago

Hi there Peter, thank you so much for the great feedback for Callum, it is awesome to hear and makes us proud. You are more than welcome to request for him the next time you need any help!

Posted 3 years ago

“As usual Geeks did a great job for me.”

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Posted 3 years ago

Thank you Warren, that is excellent to hear!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 6,586 reviews