Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,553 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,553 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly service”

Helpful Report

Posted 3 years ago

Thanks Robert!

Posted 3 years ago

“Thanks to FredT, excellent service with good manners as a bonus. I appreciated all Fred accomplished in a shortish' space of time. Very well done.🙂🎵 Gwenyth”

Helpful Report

Posted 3 years ago

Hi Gwenyth. It’s incredibly satisfying to get such great feedback. We are thrilled you loved your experience. Our technicians really value positive feedback and Fred is no exception. Thanks for taking the time to leave a wonderful review.

Posted 3 years ago

“Excellent service. Fixed setup problem quickly and efficiently.”

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Posted 3 years ago

We are really grateful for your feedback. Great to hear we were able to solve your issues timeously. Thank you!

Posted 3 years ago

“Harry very efficient No nonsense Arrived on time Would use him again”

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Posted 3 years ago

Hi David. Thank you. Satisfied customers mean so much to us. We’ve passed this feedback onto Harry as it’s important he gets recognition for a job well done.

Posted 3 years ago

“In all of my dealings with Geeks on Wheels whether in person or on the helpline they have always been excellent to deal with.”

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Posted 3 years ago

Thanks for the awesome feedback Bev! Your positive experience reaffirms our focus on customer satisfaction.

Posted 3 years ago

“Rence was completely professional yet friendly and helpful in a relaxed way. Completely happy with his service and would be happy to recommend him at any stage. Excellent experience.”

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Posted 3 years ago

Hi Scott. Thank you. Satisfied customers mean so much to us. Rence will be thrilled to hear your kind words. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 3 years ago

“Great service everything well explained”

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Posted 3 years ago

Thanks Graham!

Posted 3 years ago

“The technician was very effective and efficient in providing the required assistance.”

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Posted 3 years ago

Thanks Win! We really love getting great feedback like yours.

Posted 3 years ago

“Thanks Rence, great work and patient attitude.”

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Posted 3 years ago

Thank you for the feedback Maria, Rence will be pleased you enjoyed his appointment with you!

Posted 3 years ago

“Fred was on time and was polite and efficient”

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Posted 3 years ago

Thank you for the feedback Richard

Posted 3 years ago

“Great job and so polite”

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Posted 3 years ago

Thanks Marlene!

Posted 3 years ago

“Delighted with Rohan`s help None Pushy Informative Knew his product Answered any questions we had My wife and I felt extremely confortable with the service we received .”

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Posted 3 years ago

Thanks Owen! Great to hear your appointment with Rohan went well! It’s awesome to be able to help.

Posted 3 years ago

“Michael is very nice and friendly and has an excellent knowledge of computers and their problems. He also taught me something that I didn’t know and will be extremely useful in keeping things secure on my computer. Will definitely always use this company.”

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Posted 3 years ago

Hi Bev. Good to hear you had such a positive experience. We’re so pleased you rated Michael's work. We’ll let him know. We look forward to the next time we can help you with your technology.

Posted 3 years ago

“I'm delighted with my recent experience with Geeks On Wheels. Joseph was punctual, polite and resolved all my tech issues and a few others I hadn't anticipated. Well done. Happy Christmas to the GOW team. Justin Wishart.”

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Posted 3 years ago

Hi Justin. Thanks for leaving us such a wonderful review. Joseph will be thrilled to hear your kind words. We’re hopeful we can help you again sometime in the future.

Posted 3 years ago

“Prompt service, very efficient and helpful technician, made me aware of future needs but not pushy.”

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Posted 3 years ago

Thank you Heather! Your positive experience reaffirms our focus on customer satisfaction. Thanks for taking the time to review our services.

Posted 3 years ago

“From all aspects, I found 'Geeks On Wheels' to be very prompt, friendly & informative...not to mention their superior level of technical expertise. I would therefore recommend 'Geeks On Wheels' as a first choice 'go to' company when requiring a reliable level of technological assistance”

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Posted 3 years ago

Thank you for the feedback! It's great to hear you rate us so highly! We work really hard to offer the BEST customer experience so thank you for your feedback. We look forward to the next time we can help you with your technology.

Posted 3 years ago

“Excellent, lively advice. Thank you”

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Posted 3 years ago

Thanks Greer!

Posted 3 years ago

“Excellent work and very happy with the work carried out by Terrence.N Would strongly recommend GW for any issues on computer devices or repair jobs.”

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Posted 3 years ago

Hi Amy, thanks for leaving us a review! Terrence will be pleased he got everything all sorted for you and you were happy with his work! Have a great holiday period!

Posted 3 years ago

“Mike was excellent in all ways”

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Posted 3 years ago

Great to hear! Thanks Alan!

Posted 3 years ago

“Top service, punctual, patient and thorough, is what I received from Weosuk and the team. I heartily recommend Geeks on Wheels.”

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Posted 3 years ago

Thanks for the feedback Linda! We love to hear when our customers enjoyed our service! We look forward to being able to help you again! Have a great holiday period!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 6,553 reviews