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Geeks on Wheels Reviews

4.8 Rating 6,634 Reviews
97 %
of reviewers recommend Geeks on Wheels
4.8
Based on 6,634 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Geeks on Wheels Reviews

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Geeks on Wheels 5 star review on 18th November 2024
Matthew Nicol
Geeks on Wheels 5 star review on 2nd September 2024
John Manby
Geeks on Wheels 5 star review on 8th August 2024
Yvonne Dagley
Geeks on Wheels 5 star review on 19th February 2024
Geoff Bradley
Geeks on Wheels 5 star review on 29th October 2023
Colin Miller
Geeks on Wheels 5 star review on 10th October 2023
Felice Gazo
Geeks on Wheels 5 star review on 10th October 2023
Felice Gazo
11
Anonymous
Anonymous  // 01/01/2019
Rating 5. Prompt attention from base through to rep and arrangements precise and on time. Very friendly and proffessional. very happy. (Cant seem to be able to complete your last question.)
Helpful Report
Posted 2 weeks ago
Hi Janice, thank you for the 5-star rating and great feedback. We are pleased to hear that not only was your on-site technician helpful, but the service overall, from the call centre to the visit, was prompt and professional.
Posted 2 weeks ago
Aman is always very helpful and very informative about the problem..
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Posted 2 weeks ago
Hi Marlene, thank you for the 5-star rating and kind review.
Posted 2 weeks ago
Without the occasional help of GOW I would waste hours each day trying to solve peroblems myself
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Posted 2 weeks ago
Thank you for the 5-star review and continued support Jim, always happy to help!
Posted 2 weeks ago
We called Geeks on Wheels to regain access to our emails. Vaughan was able to efficiently simplify the access with EM ( and lots more ) for us Techno Bunnies. He also synched the laptop with Jacqui's tablet which aids deleting emails. Vaughan is very much the extra mile guy. Thanks very much Vaughan and Geeks on Wheels 5 star service Kind Regards Terry and Jacqui Batt
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Posted 2 weeks ago
Hi Terry, thanks for taking the time to leave such an awesome review! It sounds like Vaughan made sure you and Jacqui were more than sorted which is what we love to hear. We will pass on the kind words and thanks again for the 5-star review!
Posted 2 weeks ago
AaronE. Most helpful and easy to follow his instructions and alteratons and repairs to my comuter. Would certainly recommend
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Posted 2 weeks ago
Hi Eileen, thank you for the great feedback on your recent visit from Aaron, we will make sure to pass on your kind words and appreciate the 5-star review.
Posted 2 weeks ago
As always, on time, everything done, checked and explained. Great service. Thankyou.
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Posted 2 weeks ago
Hi Lewese, thank you for the lovely 5-star review. It's great to hear such positive feedback regarding your recent visit from our technician. Thanks again!
Posted 2 weeks ago
The service was great from beginning to end. Alex was wonderful. She fixed the issue quickly, made sure the latest update loaded successfully and gave helpful tips going forward.
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Posted 2 weeks ago
Hello! Thanks for your awesome review! We're so glad our technician Alex could get everything sorted quickly and even share some helpful tips. If you ever need anything else, we're here to help! Thanks again.
Posted 2 weeks ago
Great service by skilled tech
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Posted 2 weeks ago
Hi Paul, thank you for your 5-star review! We're happy to hear you had a great experience, with many thanks to the skilled technician who assisted you. We appreciate your support, thanks again!
Posted 2 weeks ago
The man who came was exellent
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Posted 3 weeks ago
Hi Clive. Thank for your 5-star review! We’re so glad to hear you had an excellent experience with our technician. We appreciate your feedback and support!
Posted 2 weeks ago
Amazing so efficient professional and thorough thank you SamR
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Posted 3 weeks ago
Hi Sue! Thank you for your 5-star review! We're so glad to hear that our technician Sam provided efficient, professional, and thorough service. We appreciate your feedback, thanks again!
Posted 2 weeks ago
Justin was verey helpoful, explaind a lot to me and fixed the problem I had very quixcly as well as giving me helpful advice.
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Posted 3 weeks ago
Hi John! Thanks for your 5-star review! We're glad our technician Justin was able to fix the issue quickly and provide helpful advice along the way. We appreciate your support!
Posted 2 weeks ago
Brandon s service was excellent in all respects
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Posted 3 weeks ago
Hi Petrus! Thank you for your 5-star review. We're pleased to hear you found our service all-round excellent! Thanks again.
Posted 2 weeks ago
The one who came to us was polite and explained what he was doing at various stages in the repair, completed the task and tidyed up before leaving
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Posted 3 weeks ago
Hi Don! Thanks for your 5-star review! We're glad to hear you had a great experience and that our technician kept you informed throughout the repair. We appreciate your support! Thanks again.
Posted 2 weeks ago
Once again I had the wonderful Alex come out. I needed a new computer and arranged with Alex to bring the computer (Asus) and set it up for me. This was the second time Alex had come out and she was just as fantastic as her first visit. Did all the bits that needed doing setting things up and transferrring everything over to the new computer. I cannot speak highly enough of the service provided by her. 10/10 to Alex and Geeks on Wheels. So happy to recommend Geeks on Wheels to everyone. Such awesome service, Alex you are the bomb and Geeks on Wheels are so lucky to have you working for them.
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Posted 3 weeks ago
Hi Karen! Wow, thank you for your incredible 5-star review! Thank you so much for your kind words and for trusting Geeks on Wheels and our technician Alex to help with your new computer setup. We're so glad Alex provided such fantastic service once again! We’ll be sure to pass along your thanks. Enjoy your new ASUS computer, and thanks again for recommending us!
Posted 2 weeks ago
Aman was excellent in his work, dependable and customer-focussed. I have given Geeks the rating above based on his work.
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Posted 3 weeks ago
Hi Graeme! Thank you for your 5-star review! We're so glad to hear our technician Amandeep provided excellent service. We appreciate your support and look forward to helping you again if needed! Thanks again.
Posted 2 weeks ago
Ben arrived on time and quickly sourced the problem. Very happy with the service and resolution of the problem.
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Posted 3 weeks ago
Hi John, thanks for your 5-star review! We're glad Ben could quickly pinpoint the issue and get it sorted for you. If you ever need help again, we're just a call away!
Posted 2 weeks ago
Excellent service as usual.
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Posted 3 weeks ago
Hi Nick, thanks for your 5-star review and ongoing support! We're so glad to hear you’re consistently happy with our service. Thanks again!
Posted 2 weeks ago
Yesterday i was afforded the honour of receiving TomH into my home to sort the myriad of issues I had been having since purchasing the new laptop 6 months ago. In under 2 hours he had everything set up including the new printer with everything explained clearly to me. I have used Geeks on Wheels a number of times over many years and found them all mostly very good, however, TomH is the standout best. Well done Tom and thankyou again.
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Posted 3 weeks ago
Hi Lena, thank you for your 5-star review! We’re so glad our technician Tom was able to get everything sorted and explained clearly—he’s definitely a standout! We truly appreciate your continued support over the years and look forward to helping whenever you need us. Enjoy your new setup and thanks again.
Posted 2 weeks ago
Professional technician Lafi successfully sorted our worries with compassion. Refer my email sent to Auckland Mgr. Paul today
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Posted 3 weeks ago
Hi Grant! Thank you for your 5-star review! We're glad our technician Lafi could resolve your concerns with professionalism and care. If you ever need more help, we're just a call away! Thanks again.
Posted 3 weeks ago
Great speedy service from placing the request to haveing the job completed. Sam was polite and explained all the actions he was taking as he found our solution. Thanks
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Posted 3 weeks ago
Hi Jeremy! Thanks for your 5-star review! We're glad to hear you had a smooth and speedy experience with our technician Sam. Clear communication and great service are what we aim for—happy to help anytime!
Posted 3 weeks ago
Geeks on Wheels is rated 4.8 based on 6,634 reviews