Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,452 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely impressed by Vaughan's thorough attention to detail in getting our system up and running correctly. Friendly and professional would thoroughly recommend Geeks on Wheels and Vaughan especially.”

Helpful Report

Posted 9 months ago

Hi Louise! We are so proud to hear that Vaughan was able to be so thorough in your appointment! It's important to us to ensure we get every detail correct so that your systems are up and running exactly the way our customers want! Thank you for the review.

Posted 9 months ago

“----------- very happy to have Jack here to CLEAN my computer after being Scammed -------- !!!!! --------- he was very efficient and straight forward ------ !”

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Posted 9 months ago

Hi Barbara! We are so happy to hear that Jack was able to help you after being scammed. We hate scammers and always want to make sure that our customers get the peace of mind that they know they can safely use their tech again! Thank you for the review.

Posted 9 months ago

“I was very pleased with the prompt service, which did everything I needed & very pleasantly too.”

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Posted 9 months ago

Hi Rhonda! We are proud to know that you've experience such great service, where we were able to get everything you needed done, promptly and pleasantly! Thank you for the review.

Posted 9 months ago

“Thanks so much for great service”

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Posted 9 months ago

Hi Len! Thank you for the 5-star review!

Posted 9 months ago

“Very happy with there service”

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Posted 9 months ago

Hi Theo! If you're happy, we're happy! Thank you for the review!

Posted 9 months ago

“very courteous and competent”

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Posted 9 months ago

Hi Stan! Thank you for the feedback and review!

Posted 9 months ago

“We received great service to solve our tech problem.”

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Posted 9 months ago

Hi Rebecca! We are thrilled to hear you got great service! Thank you for the review.

Posted 9 months ago

“Amazing service Lafi is such a friendly, helpful young man that has great knowledge of I.T issues.”

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Posted 9 months ago

Hi Alison! Thank you for sharing your experience with Lafi. We are so proud to know that his knowledge was able to provide such an amazing service, mixed in with his friendly personality! Thank you for the review!

Posted 9 months ago

“5/5. Tim is easy to talk to and keen to assist. As well as being technically suberb, he is extremely personable.”

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Posted 9 months ago

Hi Mary! Thank you for sharing your experience with Tim! We always want our technicians to be approachable and eager to help fix tech issues, on top of having the tech knowledge! We are very proud to know that he was able to achieve all of that and more! Thank you for the review!

Posted 9 months ago

“Extremely good techys, for old people like me they are very helpful and explain in understandable english so that even I can get what they say, Very good call centre as well. Fully recommend to others and reasonable prices too.”

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Posted 9 months ago

Hi Paul! We are so happy to hear that you find our service so good! We always want to have great staff, from call center to techs so we are glad you have had a great experience throughout! Thank you for all the feedback on our services and great review!

Posted 9 months ago

“Thank you for such excellent service, great communication and for sorting out the problem. Alex was fantastic, really helpful and explained things well too.”

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Posted 9 months ago

Hi there! Thank you for the review! We are thrilled to hear that Alex was such a great helping hand for you in resolving your tech troubles! If you ever need any extra help with your tech, feel free to give us a call! Thank you for the review.

Posted 9 months ago

“I was so happy with the service I got from Geeks on wheels ,Jess was so patient with me and took time to explain everything. As I have low vision he enlarged thins on my iPad which certainly helped me, I would certainly recommend them they certainly know what they are doing. Thank you so much Jess and Geeks,”

Helpful Report

Posted 9 months ago

Hi Lesley! If you're happy, we're happy! We always aim to accommodate our workings to what our customers need and so we are so happy to know that Jesse was able to be patient with you and explain everything that you needed! Getting your iPad working the way you need is critical too, so we're proud to hear that he enlarged everything on your iPad! Thank you for the review!

Posted 9 months ago

“Someone came within 2 days of me sending them a message. Jacob arrived on time and was very quick to discover the problem and search out why. He was friendly and helpful and explained things well to me. As agreed he called back a week later. I didnt need any more help from him but would always go to Geeks on Wheels again”

Helpful Report

Posted 9 months ago

Hi there! We are so happy to know that Jacob was able to arrive on time and get your tech troubles found and resolved! It's also great to hear he was able to explain things clearly and in a friendly manner, as it's important to us to be able to give our customers a great experience and good advice! Thank you for the review!

Posted 9 months ago

“Approachable Available Professional. Competent They are my ‘go to’ when I need technical support and they never disappoint I recommend them with absolutely confidence”

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Posted 9 months ago

Hi Myra! We are so proud to know we are the go-to's for your technical support! It's important to us to have consistent levels of support no matter which technician you get, so we are proud to know we've managed this and never dissapointed you! Thank you for the review.

Posted 9 months ago

“Chris was great at sorting out my email issues, really knew his stuff”

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Posted 9 months ago

Hi there! Thank you for sharing your experience with Chris! We're thrilled to know that your emails are all up and running now! Thank you again for the review!

Posted 9 months ago

“I found Ashvin really very helpful to day. He has a lovely attitude to the work that he does and I'm really pleased with the outcome. Thank you Ashvin.”

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Posted 9 months ago

Hi David! It's always great to hear how our customers find our technician's visits! We're proud to know that Ashvin brings a great attitude and can deliver a good outcome! We will pass your thanks onto Ashvin, thank you for the review!

Posted 9 months ago

“Very efficient and helpful All problems solved”

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Posted 9 months ago

Hi Jan! Thank you for the 5-star review!

Posted 9 months ago

“Josh was on time, and was extremely professional on the way he approached and solved the issue i had with my laptop. A job well done”

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Posted 9 months ago

Hi Mike! We are proud to know that Josh was able to provide such a professional experience with his approach and ability to solve your laptop issue! Thank you for the review!

Posted 9 months ago

“Vaughan was very helpful and pleasant. Did great stuff with lots of advice.”

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Posted 9 months ago

Hi Kay! We're thrilled to hear that Vaughan was able to supply you with great advice and a pleasant experience! Thank you for the review!

Posted 9 months ago

“Friendly, informative, helpful - pleased with his recommendations and advice.”

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Posted 9 months ago

Hi Sandy! Thank you for the feedback on our service and the 5-star review!

Posted 9 months ago

Geeks on Wheels is rated 4.8 based on 6,452 reviews