Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time, Fred was very friendly and fixed our PC and laptop in good time. Thank you Geeks on Wheels”

Helpful Report

Posted 2 years ago

Hi Margaret. If you’re pleased, we’re pleased. Thank you. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“Justin sorted the problem without fuss. We are now looking for a new laptop meanwhile, the old laptop is running much smoother and faster!”

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Posted 2 years ago

Thank you. Satisfied customers mean so much to us. Awesome that we were able to help while you look for a new Laptop. We look forward to the next time we can help you with your technology.

Posted 2 years ago

“hi The service from Fred was outstanding. He understood my problems with the laptop and fixed them very efficiently”

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Posted 2 years ago

Hi Mike. Thanks for leaving us such a wonderful review. We are thrilled you loved your experience. We look forward to the next time we can help you with your technology.

Posted 2 years ago

“HarryO was very helpful and polite and patiently dealt with my questions.”

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Posted 2 years ago

Hi Bev. Thanks for leaving us such a wonderful review.

Posted 2 years ago

“Fred did an excellent job & I can recommend his work to any one.”

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Posted 2 years ago

We are really grateful for your feedback. Fred prides himself on giving our customers a great experience. Thanks!

Posted 2 years ago

“All the technicians I have had to sort my problems have been good. Justin answered and explained my queries. Very helpful”

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Posted 2 years ago

Hi Christine. It’s incredibly satisfying to get such great feedback. Thanks for taking the time to review our services.

Posted 2 years ago

“Very nice service thanks”

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Posted 2 years ago

Thanks for the great review!

Posted 2 years ago

“This was my first experience of using Geeks on Wheels. From the moment I called the 0800 number and spoke with Jasmine to make an appointment to Heath the technician who came to home today - absolutely awesome service in every respect! I would use the service again without hesitation and would recommend to anyone and everyone who was seeking support. My ratings clearly indicate my satisfaction. Jasmine- lovely customer service and Heath was a professional and engaging young man who knew his stuff. Thank you all so much. Kind regards Sharon”

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Posted 2 years ago

Hi Sharon. We work really hard to offer the BEST customer experience so thank you for your feedback. Thrilled customers make our day! Great to hear your entire experience with us went so well. Both Jasmine and Heath will be thrilled to hear your kind words. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“always helpful and patient with an unconfident laptop user”

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Posted 2 years ago

Hi Ann. We’re thrilled to get such positive feedback. Thank you!

Posted 2 years ago

“Reuben was excellent. Rang and arrived early. Professional, helpful, skilled. Patient with a non - techno. Will certainly recommend geeks on wheels”

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Posted 2 years ago

Hi Anne. GREAT feedback and thank you. Thrilled customers make our day!

Posted 2 years ago

“We couldn't be more happy with the service received from Fred this afternoon. our computer has had a health check and our printer has been installed together with getting our passwords updated as required we certainly would not hesitate to recommend Geeks on Wheels to anyone requiring computer services.”

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Posted 2 years ago

Hi Nancy. We really appreciate feedback from our customers about their experience. We are thrilled you loved your experience. Great to hear your appointment went so well. Fred will be thrilled to hear your kind words. Next time you or anyone you know needs tech help we would be pleased to help. Thanks again!

Posted 2 years ago

“Justin C was punctual, helpful, informative and very polite. Connection issue solved quickly.”

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Posted 2 years ago

Hi Mica. We’re thrilled to get such positive feedback. Thank you so much.

Posted 2 years ago

“Always excellent service and helpful advice.”

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Posted 2 years ago

If you’re pleased, we’re pleased. Thank you.

Posted 2 years ago

“Terence was able to fix the issues in good amount of time. He was friendly and communicated effectively”

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Posted 2 years ago

Hi Sara. We work really hard to offer the BEST customer experience so thank you for your feedback.

Posted 2 years ago

“Today Justin came to help me set up my printer so I can scan my timesheets for my boss each week, and print off my super scrummy recipes. therefore fixing my printer probs. What a cheerful, amiable and knowledgable young fellow. thanks, Geeks a great job well done and thanks to Justin. I highly recommend Geeks on wheels.. Jan Cook”

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Posted 2 years ago

Hi Janice. Thanks for leaving us such a wonderful review. We’ve passed this feedback onto Justin as it’s important he gets recognition for a job well done. Awesome that we were able to help with your printer. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“Excellent service. Staff member explained everything clearly to me and answered all my questions.”

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Posted 2 years ago

Thanks for the great feedback Maree. We're glad to be able to help.

Posted 2 years ago

“Oliver was a personable, helpful and efficient young man and I would definitely recommend him”

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Posted 2 years ago

Hi Jan. It’s great to hear you rate our service so highly. Oliver will be delighted with your feedback. Thanks for the great review!

Posted 2 years ago

“Callum was pleasant and very competent. He thoroughly checked my desktop and also gave good advice on the purchase of a laptop and introduced me to its use.”

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Posted 2 years ago

Hi. Good to hear you had such a positive experience. Customer satisfaction is a big driver for us. We pride ourselves on providing a great IT service. Thank you for the feedback!

Posted 2 years ago

“So helpful and very patient sorting out our problems. It was great to be able to get our computers sorted quickly after I made phone contact.”

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Posted 2 years ago

It’s incredibly satisfying to get such great feedback. Great to hear your appointment went so well. Thanks for taking the time to review our services.

Posted 2 years ago

“Very pleased with the prompt response and friendly service”

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Posted 2 years ago

Hi Fay. Thank you. Satisfied customers mean so much to us.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews