Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,550 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, reliable service. Good communication. Fair pricing.”

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Posted 2 years ago

Thanks for the review! We do our best to provide an exceptional service!

Posted 2 years ago

“Please note my yesterday's review of work done by Rence whose name I forgot for a few hours.”

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Posted 2 years ago

Thanks Greer! Glad to hear Rence's work was of a 5-star quality!

Posted 2 years ago

“always such good service it is my go to when I can't solve a problem myself (which is ofteN)”

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Posted 2 years ago

Thanks for the 5-star review Karen! If you haven't already you should try our helpline who can help with issues over the phone!

Posted 2 years ago

“Very reliable, very professional very punctual.We enjoyed Rein's company.”

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Posted 2 years ago

Glad to hear Rein was able to help you out Alec! He will be really glad of your high praise!

Posted 2 years ago

“My PC is running very slow at times while other devices are running fast. I contacted Geeks on Wheels to check over my PC. Harry came and looked through everything and gave me some good advice to keep PC running as it should be. Very good service.”

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Posted 2 years ago

Thanks Andrew! Harry will be glad to hear you enjoyed your appointment with him! Hopefully we were able to help with the speed of your computer!

Posted 2 years ago

“You have a good guy there. He sorted problems out and was very patient with the wobbly memory of the old guy (86)”

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Posted 2 years ago

It's great to be able to help our respected elders with their technology issues! Thanks for the great review Joe! Glad to have been able to help!

Posted 2 years ago

“Polite, efficient. Did what I asked. Can’t believe how quick eyed he was he could scan a page in a blink while I was still searching. Well worth it”

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Posted 2 years ago

Thanks Dinah! Our techs are top-notch! It's great to hear you had a pleasant experience!

Posted 2 years ago

“There's nothing like having a Mac desktop crash coinciding with one of your extra busy periods - I don't recommend it. My inevitable stress was quickly and effortlessly removed as JamesM worked through the various corruptions and errors that had built up and brought it back to normal function. And encouraging that I do not have to replace my aging Mac just yet. Thank you for a very able and encouraging visit, and for putting things back together again. Tony M”

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Posted 2 years ago

Hi Tony. It’s incredibly satisfying to get such great feedback. Your positive experience reaffirms our focus on customer satisfaction. James will be thrilled to hear your kind words. We look forward to the next time we can help you with your technology.

Posted 2 years ago

“Nick has been rescuing us and our devices since before the Christchurch earthquakes and me since my husband died, answering questions so simple that a 3 year old could answer but the problem is, I don't have a 3 year old. I'm grateful for Nick's patience and his willingness to fix and expain and not talk down. Geeks on Wheels is a blessing to me and GOW is lucky to have Nick”

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Posted 2 years ago

Thanks for the feedback Peggy! Nick will really appreciate the feedback! He is one of our most senior technicians and works very hard to provide the best customer experience! Glad to hear he has been able to help you and your late husband through your computer's trials and tribulations!

Posted 2 years ago

“Excellent service. The technician was able to sort our problem promptly. He was professional and helpful .”

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Posted 2 years ago

Great to hear Annelies! We do our best to provide an excellent customer experience so it's great to hear when we achieved this! Thanks!

Posted 2 years ago

“James was so kindly in his manner and patient with my questions. He steadily worked through my issues and all is very well”

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Posted 2 years ago

Thanks Mary Anne! Glad to hear we were able to help! We look forward to being able to help out again in the future!

Posted 2 years ago

“Excellent I was most impressed”

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Posted 2 years ago

Thanks Mary! Glad to hear we impressed you! We do our best!

Posted 2 years ago

“excellent service”

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Posted 2 years ago

Thanks Mike!

Posted 2 years ago

“As someone in need of urgent help, I cant fault their service as UK was able to answer all my concerns and not only fix the issues at hand but also offer other solutions. Very happy”

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Posted 2 years ago

Thanks Simon! UK will be super pleased with your review!

Posted 2 years ago

“Thank You JamesC for your wonderful expertise and your polite manners. Nothing was too much trouble for you to do and you explained everything in a way that was understandable.”

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Posted 2 years ago

Hi Irene! It is great to hear that James saw you right! He will be very pleased with your 5-star review! We look forward to seeing you again!

Posted 2 years ago

“Paul was very good and sorted out my computer and showed me a few things that i can do to transfer a few of my pickturers”

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Posted 2 years ago

Thanks Michael! Paul will be please to hear you enjoyed your appointment with him. He loves to be able to pass on additional information to his clients about how to use their devices!

Posted 2 years ago

“Rence arrived on time. Competent service and analysis of state of computer, with recommendations for possible upgrade of old computer.”

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Posted 2 years ago

Thanks for the review Errol! We really appreciate it when our customers provide us with feedback! We look forward to being able to help you again in future!

Posted 2 years ago

“excellent!”

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Posted 2 years ago

If you’re pleased, we’re pleased. Thanks for the feedback.

Posted 2 years ago

“I would strongly recommend Justin as I found him to be very thorough & patient in trying to rectify the problem which he succeeded with. Will be requesting him in the future.”

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Posted 2 years ago

Hi Linda. GREAT feedback and thank you. Glad to hear your appointment went so well. We’ve passed this feedback onto Justin as it’s important he gets recognition for a job well done. We’re looking forward to the next time we can help you.

Posted 2 years ago

“Really prompt and efficient. Got us back up and running . Very happy”

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Posted 2 years ago

Hi Andrew. We’re thrilled to get such positive feedback. It’s awesome to be able to help. Thanks for taking the time to review our services.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,550 reviews