Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,452 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AnthonyC was very helpful and imformative. Recommended.”

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Posted 8 months ago

Hi Jenny, thanks heaps for your 5-star review. It's awesome to hear you found Anthony's tech expertise super valuable!

Posted 8 months ago

“Great service!”

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Posted 8 months ago

Hi Helen, thank you for the 5-star review!

Posted 8 months ago

“Very smart operators. One little communication hiccup...not a complaint. Chance was slick, helpful and very patient.”

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Posted 8 months ago

Hi Roger, thanks for the feedback, we're glad to hear such great things about Chance and will pass on your kind words. We hope to help again in the future!

Posted 8 months ago

“Donovan is always pleasant, patient and knowledgeable. Thanks for the help again today”

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Posted 8 months ago

Hi Lynne, we're stoked to hear such great things about Donovan and will be sure to pass on the feedback Thank you for the kind words and 5-star review!

Posted 8 months ago

“Josh was very helpful and carefully advised”

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Posted 8 months ago

Hi John, we're happy to hear that Josh was able to help and appreciate the 5-star review!

Posted 8 months ago

“Very impressed with the professionalism and competence.”

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Posted 8 months ago

Hi Fenella, thank you for leaving us a 5-star review. We are glad to hear you found our technician professional and competent and we hope to help again in the future!

Posted 8 months ago

“Very helpful and very good at his job.”

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Posted 8 months ago

Hi Glenda, many thanks for the positive feedback and 5-star review!

Posted 8 months ago

“The day of tthe appointment Vaughan communicated he was on the way and the approximate time he would arrive. He completed the task requested and helped with questions and requests. I was thrilled with the service provided.”

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Posted 8 months ago

Hi Marjorie, thank you for the positive feedback and five-star review! We will be sure to let Vaughan know and are glad to hear that he was not only able to complete the task but could answer your queries too. Thanks again!

Posted 8 months ago

“Very efficient and experienced service by this team. Thanks for exceptional support once again.”

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Posted 8 months ago

Hi there, thank you for the 5-star review. We are always proud to hear when we've left a customer happy and hope we can provide support again in the future!

Posted 8 months ago

“Sam was a pleasure to deal with. He was clear and concise. He fixed our outlook problem and was extremely helpful with educating us re dropbox etc.”

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Posted 8 months ago

Thanks for your kind words Janeen and Ian! Awesome to hear Sam was able to sort your Outlook problem and go over some cloud storage solutions with you! Thanks again.

Posted 8 months ago

“Jesse was very helpful, understood my needs and explained everything very clearly”

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Posted 8 months ago

Thank you for your 5-star review Sheanagh! Happy to hear that Jesse was attuned to your tech needs and explained everything in a way that made sense! Thanks again.

Posted 8 months ago

“Sam did a great job. turned up on time ,was very polite and freindly and did a fantastic job setting my laptop up the way I like it.”

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Posted 9 months ago

Hi Ron thanks for your 5-star review! Awesome to hear Sam did such a great job setting up your laptop just the way you like it! We're also pleased he was able to make your experience so positive with his polite and friendly demeanour. Thanks again!

Posted 8 months ago

“Great communication and very helpful technician. Would highly recommend and use them again.”

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Posted 9 months ago

Hi Raewyn, thank you for your 5-star review and recommendation! Awesome to hear your technician accommodated your tech needs so well!

Posted 9 months ago

“guys are very pleasant and helpful and explain anything i don't understand”

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Posted 9 months ago

Awesome to hear you find our service so accomodating and valuable! Thank you for your kind words and 5-star review Jill!

Posted 9 months ago

“I found Justin a very pleasant, kind and understanding person, giving the best of service required. He understood my circumstances due to my memory circumstances when needing to take in new information etc.His help in choosing of my new computer with the needs was beyond in what I expected. Taking my old computer away to me accessed then finding the problem being a virus, was actioned and a job well done is clearing it all up. Am grateful for the new security cover installed for me. Then with th etransfer of all information from my old computer was of great help and am very grateful for the time and effort taken to cover the work involved. Thank you so much Justin and the team.”

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Posted 9 months ago

Megan, thank you so much for your kind and thoughtful review! It's awesome to hear Justin exceeded your expectations, not only with his tech expertise, but also with his manner! It's important to us that our technicians always go above and beyond, and Justin clearly exemplifies this commitment. We'll be sure to pass along this review to Justin. Thanks again!

Posted 9 months ago

“Thankyou Ashvin. He sorted all my problems and more!! Got the laptop to work again and helped with resetting my imac. Plus I received a lot of useful information along the way. Very knowledgeable man.”

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Posted 9 months ago

Hi Kathy! So happy to hear Ashvin's service went above and beyond and that your devices are now functioning smoothly! It's awesome you were able to glean some useful information from Ashvin's extensive tech knowledge. We'll definitely relay your kind words to him!

Posted 9 months ago

“Great service pleasant staff explained everything simply so we could understand explained what is going to happen in the future”

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Posted 9 months ago

Hi Eric, thank you for your 5-star review! It's great to hear you took away some valuable information from your booking with us. It's important to us that when we leave, you feel a little more confident with your tech going forward! Thanks again!

Posted 9 months ago

“Alex has been so supportive and professional with her advice on the way forward with regards to upgrading my computer to meet my future needs. She has made the process seamless. Excellent service.”

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Posted 9 months ago

Hi there, we're super glad to hear that Alex has helped make what can sometimes be a stressful process completely seamless! Thank you for the five-star review, and we'll be sure to pass on your feedback to Alex!

Posted 9 months ago

“Always enjoy visits from Josh. He manages to get the problem solved.”

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Posted 9 months ago

Hi Colleen, many thanks for your five-star review! We'll pass on your feedback to Josh and are glad to hear he was able to get everything sorted! Thanks again

Posted 9 months ago

“On time, professional, polite and helpful. Technician (Josh) knew his stuff and soon got things sorted. Thanks.”

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Posted 9 months ago

Hi Nerida, thank you for your five-star review! We're pleased to hear that Josh was able to get everything sorted and will pass on the kind words. Thanks again!

Posted 9 months ago

Geeks on Wheels is rated 4.8 based on 6,452 reviews