Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,308 Reviews

97 %

of reviewers recommend Geeks on Wheels

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4.8

Based on 7,308 reviews

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Unhappy with service. Transfer of data from old computer was done poorly and took many more hours than quoted. Also permanently lost and unretrievable emails from Outlook despite my raising this issue prior to data transfer...”

Helpful Report

Posted 6 months ago

Hi Zig, thank you for taking the time to leave a review. We believe a manager has been in touch to discuss this situation with you and reiterate that storing files in the trash is not advisable. It is always our aim to ensure each customer is happy with our service.

Posted 5 months ago

“Ben vH is fantastic. Calm, knowledgeable and with IT superpowers. Always feel I'm in capable hands when he's solving any IT issues!”

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Posted 6 months ago

Hi there, thank you for the lovely feedback and 5-star review. We'll be sure to let Ben know his IT superpowers have been appreciated! Thanks again, and we hope to help in the future.

Posted 5 months ago

“Service was excellent.”

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Posted 6 months ago

Hi Lesley and Murray! Thank you kindly for your 5-star review. We're so chuffed to hear you found our service excellent. We're just a call away should you need more tech help in the future! Thanks again.

Posted 6 months ago

“Loftus was great to engage with and very helpful in solving a problem with my Wife's laptop”

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Posted 6 months ago

Hi Dianne and Russell! Thank you for your 5-star review! It's great to hear our technician Loftus was able to solve your tech issues while being accommodating and personable. We're just a call away should you need more tech help in the future. Thanks again!

Posted 6 months ago

“Fantastic service and advice. Nothing was too much trouble for Brandon. Highly recommend”

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Posted 6 months ago

Hi Jan! Thank you for your 5-star review! We're so glad you found our service and the provided advice helpful. That is, with many thanks to our awesome technician Brandon. Thanks again for your recommendation!

Posted 6 months ago

“Really happy with the service from Geeks on Wheels. Angus was a greatl communicator who sorted the problem out and gave excellent advice. Especially grateful for the troubleshooting callback.”

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Posted 6 months ago

Hi Bronnie! Thank you for your 5-star review! It's great to hear you are happy with the service you received, with many thanks to our awesome technician Angus. We're just a call away should you need tech help in the future. Thanks again!

Posted 6 months ago

“There's nothing so humbling as new technology getting the better of you. Angus to the rescue! He was pleasant, polite, and worked quickly to wrangle my new laptop into shape. What a great service! Would definitely recommend giving them a call if you're about to throw your device out the window!”

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Posted 6 months ago

Hi Shelley! Thank you for your 5-star review! Technology is constantly changing and improving, so we of all people know it's hard to keep up with. That's why we do what we do! We are very chuffed to hear our technician Angus made you feel well taken care of, by being an all round pleasant and polite guy! Thanks again for your kind words and your recommendation. It's much appreciated!

Posted 6 months ago

“Bredon was personable but had not done a Kiwisat software update before so was in learning mode. He completed the job with assistance from his supervisor and listened to some suggestions I had.”

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Posted 6 months ago

Hi Bruce! Thank you for your review! We're so pleased to hear that our technician Brendan was personable and took the time to listen to your needs and suggestions. We also really appreciate your patience and understanding as he worked through this particular challenge with some assistance. Your kind words mean a lot. Thanks again!

Posted 6 months ago

“Great service, resolved many issues across arrange of devices.”

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Posted 6 months ago

Hi Vallanne! Thank you for your 5-star review! We're very chuffed to hear all of your tech issues were fixed and that you had a positive experience with our service. We're just a call away should you need tech help in the future. Thanks again!

Posted 6 months ago

“An excellent session with Sashika who put us back on track with several issues . A very calm and understandable presentation. Thankyou Sashika, Max and Judy Wilson.”

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Posted 6 months ago

Hi Max and Judy! Thank you so much for your lovely 5-star review! We're so glad to hear our technician Sashika was able to help you get back on track and made the appointment calm and easy to follow. Thanks again. We're just a call away should you need tech help in the future!

Posted 6 months ago

“Anthony was excellent arriving timely and very quickly identified the problem. The Problem was solved and rectified. karl Moen”

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Posted 6 months ago

Hi Karl! Thanks for your 5-star review. We're so pleased to hear our technician Anthony arrived on time and was able to quickly identify and resolve the issue for you. We're just a call away should you need any tech help in the future. Thanks again!

Posted 6 months ago

“Efficient and friendly. Didn't make me feel like an idiot. They actually went the extra mile above and beyond the initial problem and sorted out all my tech issues without any fuss. Highly recommend.”

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Posted 6 months ago

Hello! Thanks so much for your 5-star review. We’re really glad to hear our team was able to sort everything out efficiently and make the experience a positive one. Going the extra mile is what we’re all about, and we really appreciate your recommendation! Thanks again!

Posted 6 months ago

“Excellent service and patience with me, when I stuff it up.”

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Posted 6 months ago

Hi Pat! Thank you for your kind 5-star review. We're so glad you felt supported! No judgment here, we're just happy to help! Patience is part of the service, and we're always here when you need us. Thanks again.

Posted 6 months ago

“Thank you to Donavan and Geeks on Wheels for your prompt and profesional service”

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Posted 6 months ago

Hi Bev! Thank you for your 5-star review! It's great to hear you found our service timely and professional! Both qualities we strive for! Thanks again for taking the time to give your feedback.

Posted 6 months ago

“Job satisfaction. Rob C couldn't have been more helpful in bringing our issue to a conclusion.”

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Posted 6 months ago

Hi Phil! Thank you kindly for your 5-star review! It's great to hear our technician Rob was so helpful and able to get everything sorted for you. Thanks again for your kind words.

Posted 6 months ago

“Donavan was very good at preserving with the issues. A friendly and engaging person.”

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Posted 6 months ago

Hi Grant! Thank you for your 5-star review. We're so pleased to hear our technician Donavan was persistent in tackling the issues and made the experience a positive one with his friendly and engaging approach. Thanks again, we're just a call away should you need more tech help in the future.

Posted 6 months ago

“Replaced my failing laptop with a new ASUS. Down loaded data from my previous laptop into the new and connected to my printer. All good.”

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Posted 6 months ago

Hi Richard! Thanks so much for your 5-star review. We're glad to hear your new ASUS is up and running smoothly, and that everything, from transferring your data to connecting your printer, is working well. Enjoy your upgraded setup! Thanks again.

Posted 6 months ago

“What a relief after Donaven very efficiently checked all the uncertainties regarding my phone and computer and removing what he had to remove! I would certainly recommend him and the neat way he dealt with the call! Thank you Donaven. I will certainly save your details for next time. Carolie”

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Posted 6 months ago

Hi Carolie! Thank you so much for your kind words and 5-star review! We're so glad to hear our technician Donavan was able to put your mind at ease and sort everything out efficiently. We're always here if you need help again in the future! Thanks again.

Posted 6 months ago

“This has been my first experience contacting GEEKS for help. Matt came primarily to set up a new printer and also for help on how to use an iPhone back up devise that I bought on-line and to buy a back up disc that Matt was able to provide - and one that is so extraordinarily better than the one I lost somehow during my recent shift from Blenheim. Not only was Matt fully competent but he has a great personality and I would trust him at every level. It is also brilliant that he lives in Richmond so there is not the long travel from Nelson. Geeks is fortunate to have such a reliable and trustworthy staff member. I will recommend him whenever I can. I am just so grateful to him for all the help he gave me this morning. Liz Griffiths - Oakwood Village - villa 17”

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Posted 6 months ago

Hi Liz! Thank you for taking the time to share your experience and give us a 5-star rating! We're so pleased to hear that your first interaction with Geeks on Wheels Nelson was a positive one. Matt really is a valuable member of our team, and it's great to know he was able to assist with setting up your new printer, guiding you through your iPhone backup device, and providing a quality replacement backup solution. We're especially glad to hear that his expertise, professionalism, and friendly manner made such a strong impression. We truly appreciate your kind words and recommendation. Thank you again for choosing Geeks on Wheels! We're always here to help.

Posted 6 months ago

“My knight in shining armour. Wow!”

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Posted 6 months ago

Hi Connie! Thank you for your 5-star review! We're so glad we could come to the rescue! We'll be sure to pass on your kind words to your knight in shining armour ;-) Thanks again!

Posted 6 months ago

Geeks on Wheels is rated 4.8 based on 7,308 reviews