Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James has done quite a bit of work for us over the past few weeks, in between getting Covid himself, and I have been impressed by his knowledge and speed in dealing with a string of complex problems. He has been a real pleasure to deal with. Well done!”

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Posted 2 years ago

“Lafi from Geeks arrived on time, was very knowledgeable and polite. I bought a new Mac Pro as the old Mac Pro hard drive was failing, due to the age of the old Mac the transfer of data, particularly photos, was difficult. Lafi solved all the transfer problems efficiently. Highly recommend Geeks on Wheels, this was the second time I have used them and both times I have been very satisfied with their work ethic and results.”

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Posted 2 years ago

“It was great to meet Lafi today, he was efficient, helpful and friendly.”

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Posted 2 years ago

“Mike makes my life easier - Geoff H”

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Posted 2 years ago

“Great service, professional and friendly. Weonsuk was fast and very knowledgeable. Would highly recommend.”

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Posted 2 years ago

“Yurri tried very hard to fix my computer,could not !!!!!!! told me it was too old (bit like me) will need to get an update ,when I can afford it,thank you very much for all the time you tried for me,cheers Glenese Hamilton”

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Posted 2 years ago

“Justin was prompt, expert and considerate and I would be happy to have him return should I need to call geeks again in future.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Mike has a helpful and friendly manner and was cheerfully patient with a clueless 84 year old, answering my questions willingly.”

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Posted 2 years ago

“Geeks on Wheels had been recommended to me by my friend - and I was not disappointed. Paul was punctual, polite and very helpful and understanding that I was not 100% computer literate - most of my generation are not. I have recommended you to another friend. Well done!!!!”

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Posted 2 years ago

“Great - thanks”

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Posted 2 years ago

“Very happy with Mike's 'lesson' regarding photos phone/computer/website. Mike is patient and easy to follow. I will be recommending him to my friends.”

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Posted 2 years ago

“Excellent thank you. Weonsuk was great”

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Posted 2 years ago

“Lafi was an excellent young man who got our requirements done so quickly (compared to others we have had in the past). He was a lovely person to have in our house and we will certainly ask for him in the future. He spoke highly of the hands on approach the owners have on the business and the care they take if there employees. We’ll done- as previous business owners we think that’s great.”

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Posted 2 years ago

“The people from Geeks are very good. They are helpful, efficient and punctual.”

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Posted 2 years ago

“Fantastic service, great to have such a knowledgeable person come and help me out, thanks Rence.”

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Posted 2 years ago

“Very happy with the support we received this morning from Jared. He quickly fixed our computer and was able to check and update all of our devices as required. He also answered a variety of questions we had prepared for him. Jared presented well, including wearing a face mask, was courteous, very knowledgeable and arrived on time. Excellent support from Geeks on Wheels from the initial phone call that arranged for Jared to call to our home 4 days later. We have no hesitation in recommending both Jared and the parent company Geeks on Wheels.”

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Posted 2 years ago

“Rein fixed my issue with the back up straight away”

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Posted 2 years ago

Hi Shona. Good to hear you had such a positive experience. Thank you for the feedback!

Posted 2 years ago

“Paikea was superb.He was on time,really great to deal with,new what he was doing,think he ran into some problems with the installation,but he sorted superbly.Everything now working better. Geeks on Wheels should b proud of their Guy Paikea,We are absolutely wrapt with what he did.”

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Posted 2 years ago

Hi Dougal. Good to hear you had such a positive experience. We work really hard to offer the BEST customer experience so thank you for your feedback. We are certainly pleased to hear Paikea did a great job, we'll let him know. We’re looking forward to the next time we can help you. Thanks again!

Posted 2 years ago

“great communicator, fabulous service and very satisfied with decisions made”

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Posted 2 years ago

Hi Mary. We are really grateful for your feedback. Thanks!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews