Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,452 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ipfound them verygood they fixed my problem re computor and printer and the technician was very proffesional and most helpful”

Helpful Report

Posted 6 months ago

Hi Janet, it's great to hear that your computer and printer are back up and running as they should be! We appreciate the feedback and 5-star review and hope to help with any tech issues in the future. Thanks again!

Posted 6 months ago

“Prompt and efficient service from Amandeep.”

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Posted 6 months ago

Hi there, it's great to hear that you found Amandeep both prompt and efficient! We appreciate the 5-star review and will be sure to pass on your kind words!

Posted 6 months ago

“it would be good to know of any reliable websites that tell people of when certain updates are taking place eg, your guy installed windows 11 on my computer, as it was recommended, but it meant i had to spend hours getting it setup to be the way everything was laid out when i was using windows 10. the frustration made me consider going back to windows 10, but i know your guy said that in order for the pc to run smoothly, you need to keep "updating", hence the windows 11 then i did some research & found theres certain versions of windows 11 that are gonna be "support discontinued" in 2025. so to know of a website that discusses these kinda things would be great. another example is google are supposedly ditching ad blocker "uBlock origin" in june. so it would be great to know of other recommended ad blockers”

Helpful Report

Posted 6 months ago

Hi there, thank you for the review and feedback, we can certainly help answer some of those questions! The most reliable and easiest way to ensure your computer is up to date is going through the computers settings itself. You can find the updates by going into Window Settings then Windows Updates and pressing for check for updates. That is the most accurate and surefire way of knowing that your computer is on the latest update. The best website to check for when support is going to be discontinued for any kind of version of Windows is just Microsoft's website itself, as they will be the first to announce any end of life for any version of Windows, then all the other outlets, including us, will then make blogs and email updates reporting on it. Google will be updating their extensions policy in the near future for extra security, and this will affect a lot of extensions, including uBlock Origin. The creator of uBlock Origin is already working on a new version to work with the latest update, so you won't likely need to swap unless uBlock aren't able to keep up with Chrome's latest security features. However if you want to change adblockers another great one is simply called 'Adblock'

Posted 6 months ago

“We got Ben from GoW's and he was great! Came on time, was polite and got straight on with the job, which he sorted out perfectly. I'd recommend him and Geeks on Wheels from this experience, for sure! Chrz, Johnny”

Helpful Report

Posted 6 months ago

Hi John, it's great to hear that Ben was not only able to get your issue sorted perfectly but did so in a polite and timely fashion. We pride ourselves on not only solving our customer's tech issues but providing amazing service in the process. Thank you for the recommendation and feedback and we'll be sure to let Ben know!

Posted 6 months ago

“Good communication from Geeks. Very happy with Tom easy to follow what was happening and pleasant personality.”

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Posted 6 months ago

Hi Diana, thanks for the wonderful 5-star review. We're always happy when our customers are happy and will be sure to pass on your feedback to Tom! Thanks again.

Posted 6 months ago

“As previously, GoW (Tom in this case) provided a capable, convenient and courteous service.”

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Posted 6 months ago

Hi Ruth, we are stoked to hear that we've been able to maintain the level of service you've come to expect. We appreciate the kind feedback and will be sure to let Tom know!

Posted 6 months ago

“Really impressed with the young technician who came. Very easy to talk to, was able to troubleshoot quickly what was up with my old computer and help with other issues I had with new computer and printing. Unsure about price comparisons but probably not much different, except I love, I didnt have to drag my computer into a shop & leave it there! The Best thing about this service is, you get undivided attention for your issues immediately. Nga mihinui”

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Posted 6 months ago

Hello Atawhai! Thank you for your very kind 5-star review. We believe you had this awesome interaction with our Hamilton technician Chance. So, we'll be sure to pass your kind words along to him. We understand the convenience of a personalised service, which is why we're very proud to offer on-site assistance so you don't have to deal with the hassle of lugging your tech around! Anyways, we're so pleased your new computer and printing is all sorted. We're just a call away should you need any tech help in the future! Thanks again.

Posted 6 months ago

“Both the boys Jacob and Lafi were so professional and helpful. I have been using their services for a long time.”

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Posted 6 months ago

Hi Shiro, we're so pleased to hear you've found our service consistently valuable. We'll be sure to pass along your kind words to both our technicians, Jacob and Lafi. Thank you for your 5-star review!

Posted 6 months ago

“Prompt service. Seemed professional. Gave us a lot of helpful hints..Also phoned back promptly when my email seeting was affected.”

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Posted 6 months ago

Hi Craig, thank you for your review! Awesome to hear you found our service timely, professional and helpful. We're just a call away should you need any IT help or handy tech tips in the future.

Posted 6 months ago

“Always happy with their service”

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Posted 6 months ago

Hi Catherine, thank you for your 5-star review. We're so pleased that our service continues to impress!

Posted 6 months ago

“We had issues after the initial set up of lap top and were very happy to have a very quick service follow up and successful solutions put in place. Highly recommend Geeks on Wheels.”

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Posted 6 months ago

Hi Kathy, thank you for your 5-star review! We're so pleased to hear your follow up service was prompt and most importantly successful. Thanks again for your kind words and recommendation!

Posted 6 months ago

“Always great to work with Geeks team”

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Posted 6 months ago

Hi Mel, thank you for the 5-star review! We're so happy you continue to have a great experience with us! Thanks again for the kind words.

Posted 6 months ago

“I was very pleased with my "House Call" New computer going well. Things expained how I understood without too much "techno talk" I already recommend Mr Geek to all my friends - Dunedin”

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Posted 6 months ago

Hi Val, thank you for your 5-star review and your recommendation! We're so pleased to hear your new computer is running strong and that you gained some understanding around your technology. It's important to us that our technicians can pass on tech advice in a manner that everyone can understand! Thanks again.

Posted 6 months ago

“Josh was once again amazing to deal with. He did all the changes I wanted in a professional friendly manner, very impressive employee of your company.”

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Posted 6 months ago

Hi Joy, thank you for your kind words and 5-star review. It's so awesome to hear Josh has consistently proven to be invaluable when it comes to resolving your technology challenges. We'll be sure to pass this review along to him. Thanks again!

Posted 6 months ago

“Very professional. Did extra than originally asked for.”

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Posted 6 months ago

Hi Ann, thank you for your 5-star review! Awesome to hear your recent experience with us exceeded your expectations. Thanks again for your kind words!

Posted 6 months ago

“Very efficient and helpful”

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Posted 6 months ago

Hello! Thank you for your 5-star review! We're pleased to hear you found our service valuable. Thanks again!

Posted 6 months ago

“Donovan was efficient and easy to understand . He set up our computer according to our needs and gave relevant suggestions to improve our system that we hadn’t thought / known about .”

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Posted 6 months ago

Hi Kathy! We're happy to hear Donovan not only set up your computer to your liking, but also offered valuable suggestions for improving your system! Thank you kindly for your 5-star review!

Posted 6 months ago

“Kitt was wonderful and got my computer sorted out for me, he was very friendly and very efficient. He showed me how to turn off my ad blocker which had been causing me problems on a web site I use often.”

Helpful Report

Posted 6 months ago

Hi Ruth! Thank you for your 5-star review! We're chuffed to hear that you now feel more confident with some aspects of your computer, such as turning your ad blocker off when necessary! Equally, we pretty proud that our new technician Kitt has not only ensured you had a valuable experience with us, but also a pleasant one! Thanks again!

Posted 6 months ago

“Great service and advice from Anthony.”

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Posted 6 months ago

Hi Doug! Thank you for your 5-star review! Awesome to hear that our technician Anthony ensured your experience with us was so valuable! Thanks again!

Posted 6 months ago

“Andy is very helpful explains the complicated world of computer technology that i can understand...lol Thank you Andy.”

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Posted 6 months ago

Hi Sharyn, it's so important to us that we can extend some of our tech expertise in an easy to understand manner so you feel more confident with your tech going forward! We'll be sure to extend your kind words to Andy. Thank you for your 5-star review!

Posted 6 months ago

Geeks on Wheels is rated 4.8 based on 6,452 reviews